As economic uncertainty continues to weigh on consumers, vehicle affordability continues today as a driving issue in the auto retail sector. High interest rates, lingering inflation, and constrained supply chains have converged to create a complex marketplace—one where both consumers and dealers are navigating a delicate balancing act between price sensitivity and profit margins.

In response, dealers are looking to leverage AI and machine learning as a strategic tool to maintain…

Today’s auto dealerships are constantly seeking innovative ways to differentiate themselves and enhance their profitability. One such opportunity lies in the strategic use of limited warranties, not just as a vehicle sales tool, but as a cornerstone of a sophisticated wealth-building program.

While the utilization of limited warranties has become commoditized, integrating these warranties into a comprehensive reinsurance or DOWC strategy can provide significant financial…

The automotive dealership model is constantly facing change, especially in the types of vehicles retailers can service. In particular, as the commercial vehicle market shifts toward opportunities for electrification within their vehicle fleets, local dealerships are being called upon to do more than sell vehicles. They must become strategic partners in their customers’ sustainability journeys – for both passenger vehicles and that of fleet customers. This reimagination of business…

With today’s “always connected” digital economy, identity is currency. For the automotive industry—spanning rentals, dealerships, insurance providers, and financing institutions—that currency is increasingly being challenged. The numbers are staggering with U.S. auto lenders facing an estimated $9.2 billion in fraud loss exposure. ¹ This surge in identity-based fraud is not only draining revenue but also undermining trust and operational integrity across the industry.

At the heart of…