Top Members 

1 Yogesh Sashi

Yogesh Sashi

Karnataka, Bangalore, India

2 Jim Flint

Jim Flint

Houston, TX, United States

3 Samuel


New York, NY, United States

4 Michia Rohrssen

Michia Rohrssen

San Francisco, CA, United States

5 Bill Wittenmyer

Bill Wittenmyer

Clinton, WA, United States

6 Black Book

Black Book

Lawrenceville, GA, United States

7 Dave Anderson

Dave Anderson

Agoura Hills, CA, United States

8 Damian Boudreaux

Damian Boudreaux

Austin, TX, United States

9 John Sternal

John Sternal

Boca Raton, FL, United States

10 Jeff Cowan

Jeff Cowan

Rancho Santa Margarita, CA, United States

Blog Posts

Leading with Level One Accountability

Posted by Dave Anderson on April 19, 2019 at 12:09pm 0 Comments

There are four levels of accountability in any organization, and within the departments of that organization. And while each department, and the organization itself, is normally a blend of all four levels depending on the time of the…


How are Women’s Brains Wired?

Posted by Anne Fleming on April 3, 2019 at 4:00pm 0 Comments

What Customers are Thinking in YOUR Dealership…


Chris Saraceno on the Get Ya Some Radio Show discussing the Theory of 5

Posted by Terry Lancaster on March 31, 2019 at 1:00am 0 Comments

"The auto industry can be such a great business," says Chris Saraceno. "But it also can be…


Write Service Podcast: Episode 62- Steps to Making Your Day Productive

Posted by Jeff Cowan on March 28, 2019 at 12:00pm 0 Comments

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership.…


How to Avoid Survey Backfire

Posted by Sally Whitesell on March 22, 2019 at 4:30pm 2 Comments

-by Sally Whitesell for AutoSuccess magazine

Customer satisfaction surveys have trained us as…


The “Wow” is Worth It!

Posted by Dave Anderson on March 20, 2019 at 6:31pm 2 Comments

Author Joe Calloway described a “brand” well in his book Never by Chance: “A brand is defined as a trademark or distinctive name, reputation, or capability that identifies and differentiates a product or service from the competition, for better…


How Did We Do?

Posted by Anne Fleming on March 20, 2019 at 5:29pm 0 Comments

As a part of your toolbox for improving the customer experience and reputation building, reviews are an inexpensive method of ROI. Here are 7 tips to build a review platform that invites women to buy and service their car at your store:…


Fixed Mindset or Growth Mindset?

Posted by Dave Anderson on March 19, 2019 at 10:59am 0 Comments

When it comes to your thinking, you either have a fixed mindset or a growth mindset. Because your thinking determines your behaviors and your behaviors determine your results, if you want to live the game changer life that yields high-performance…


100% Digital Doesn’t Mean 100% Coverage

Posted by Jim Flint on March 12, 2019 at 10:18am 0 Comments

A decade ago we fought through an economic recession that drove an automotive depression. Dealers across the…


Why Getting Fired from a Company I Founded Changed my Life?

Posted by Todd Smith on March 5, 2019 at 10:13am 0 Comments

Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing…


Welcome to


Brick-and-Mortar Auctions? or Online Auctions?

Started by Kelly Bianchi in Automotive Industry Future - Predictions. Last reply by Reynalda Lor Feb 27. 1 Reply

Will the digital revolution completely demolish traditional auctions? Will they find a new place in the virtual community? Which do you prefer now, and what is your future outlook for the auto auction industry?Continue

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tim Pendergast Jul 19, 2018. 89 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue

Tags: for, auto, retailing, environments, work

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than…Continue


Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Ben Misra May 6, 2014. 77 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

CRM advice needed, Small VW Dealership in Northwestern Pa

Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies

   I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to…Continue

Tags: Internet, Manager, Leads, Business, Development

Autotrader,, what is your favorite 3rd party lead provider?

Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies

We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be…Continue

Tags: Dealix, Carsdirect,, KBB, Zag

Finish this Sentence.....

Started by NANCY SIMMONS in General Forum for dealerELITE Members. Last reply by Justin Wade Bagwell Aug 13, 2011. 58 Replies

If I was a new dealer opening up a new car dealership today, I would...............Continue

Hiring & Firing

Started by DealerELITE in dE member "Did you know?". Last reply by Ricardo Rondinelli Oct 6, 2011. 50 Replies

Share a nugget of information that will help the dE community. Please keep it to 2 sentences. Short and sweet

Internet Mgr best practices

Started by Aaron Harris in Sales Forum. Last reply by Doug Davis Dec 7, 2013. 47 Replies

I am looking for any advice from anyone who has experience with succesful internet departments.Our dealership operation currently does not have one person who is responsible for all leads or internet activity as a whole. We currently have three of…Continue


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Leading with Level One Accountability

There are four levels of accountability in any organization, and within the departments of that…See More
8 hours ago
Jeff Cowan posted a blog post

Write Service Podcast- Episode 65: How to Keep Your Advisors!

This week, Jeff discusses a hot topic- how to keep advisors! Are you struggling with turnover on…See More
19 hours ago
Michia Rohrssen posted a blog post
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Dean Martin posted a blog post
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Jim Flint posted a blog post
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John Sternal posted a blog post

75% Of Auto Lease Prices Remain Steady Into April, Ford Increases Price On Several Models

Majority of Automotive Brands Maintain Their Prices on New Leases in the Month of…See More
Veronica Dunford posted a blog post
Bill Wittenmyer posted a blog post

Naked and Afraid? How a Survivalist Mindset Breeds Mediocrity

Have you ever seen the show "Naked & Afraid?" Two contestants strip down, head into the wild…See More
Yogesh Sashi posted a blog post

Digital Marketing courses in Chennai – An Opportunity to become Digital Marketer

Chennai located off the coast of Bay of Bengal has gained its prominence as a cultural and…See More
Damian Boudreaux posted a blog post

Relationships For Life

We’re back with another video in our series, …See More
Jim Flint posted a blog post
Black Book posted a blog post

Spring Market Strength in Fifth Week

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car…See More
Dan Beres posted a blog post
Michia Rohrssen posted a blog post
Samuel posted a blog post

Exactly how do we locate driving test cancellations?

Exactly how do we do it? Like any great suggestion, providing people the possibility to change…See More
Anna Wrench posted a blog post

The Buyers Guide To Car Covers

There are many different types of car covers available on the market, and before purchasing one, it…See More

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