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Crystal Hartwell

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Blog Posts

HOW TO TRAIN A SALES TEAM TO SELL MORE CARS

Posted by Chris Vitale on July 11, 2024 at 10:10pm 0 Comments

Training is a key component of any dealership’s long-term plans. It unifies your team’s approach to sales, fine-tunes your brand identity, and can consistently deliver one of the biggest ROIs of anything you do for your business. …

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4 DEALERSHIP BDC BEST PRACTICES TO RAISE THE BOTTOM LINE

Posted by Chris Vitale on June 27, 2024 at 2:16pm 0 Comments

BDCs are one of the most important revenue generators for your business, but it’s not always easy to directly measure ROI because they don’t sell directly. They generate leads, manage and anticipate customer needs, and use that information to set…

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I wrote this article about being a car dealer G.M. 12 years ago.........all principles still apply.

Posted by Richard Nimphie on July 19, 2024 at 12:00pm 0 Comments

The Many Hats of the Auto Dealership General Manager

By Richard A Nimphie | Submitted On October 24, 2012

The general manager acts as an extension of the dealer/owner and, as such, not only assures the successful direction of long and…

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Why it’s important for auto retailers to understand their “carryover” rate when it comes to inventory risk management

Posted by John Sternal on July 29, 2024 at 12:04pm 0 Comments

Auto dealerships face a perpetual challenge: balancing inventory to meet customer demand without overstocking, which can lead to carryover inventory. Carryover inventory—vehicles that remain unsold for extended periods—ties up capital,…

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5 Car Sales Techniques to Increase Your Bottom Line

Posted by Chris Vitale on September 29, 2023 at 4:00pm 0 Comments

In the high-stakes arena of car sales, the rules of the game are constantly changing. Gone are the days when a smooth script and a pleasant voice…

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The True Cost of Losing a Service Customer .......OUCH!

Posted by Philip R Spagnoli on September 11, 2023 at 8:15pm 0 Comments

In the competitive world of automotive service, keeping customers satisfied and loyal…

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Enhancing Your Dealership's Success with Onsite & Virtual Dealership Training

Posted by Chris Vitale on July 23, 2023 at 9:54am 0 Comments

In today's competitive automotive industry, staying ahead of the curve is crucial for dealerships to thrive. One way to achieve this is through a comprehensive training program that empowers your Sales Consultants and BD Agents to excel in…

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Is Your Dealership Making the Right Choices?

Posted by Chris Vitale on July 3, 2023 at 10:00am 0 Comments

We'd be lying if we said we didn't enjoy the time when cars flew off the lot faster than we could restock our inventory. But as that excitement hit the road, have we asked ourselves, "Are we ready to sell again?" Let's be real, over the past…

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