-by Kristopher Hampton for AutoSuccess Magazine
Would you like to hear a ridiculous, unbelievable ROI statement? Well, one luxury brand dealership integrated technician videos into its service processes and, in only seven days, made +$250K in customer pay recommended work revenue. In fact, 80% of all closed repair orders for the week had a technician video sent to the customer.
In this video blog, Jim Flint, CEO, and Founder of Local Search Group discusses how to approach Geo Conquesting consistently with up-to-date strategies.
Have you dreamed of driving a bus since you were a child? Did you look in awe at your local bus driver, and wish you were the one who was in charge of such a beautiful, big vehicle? Or perhaps you simply are looking to change careers and like the thought of being able to help others get around by working in the transportation industry. If so, then you are…
Employee engagement means a lot in car dealership business. Engaged employees can make your business and disengaged employees can't only decrease the sales but can also lead customers' dissatisfaction and efficiency in organizational tasks. In this forum posts, I am going to tell you some effective tips to keep your employees engaged.
Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide these yet-unproven (to us) managers with feedback on their work results and to ensure that they are receiving the tools and support to become high achievers. So I always ask my potential client-dealers to describe their method of evaluating the overall competence of the…
When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class, “Why do you think we spend so much time talking about the Service Department? It’s because, at a 75% gross profit margin on labor sales, this department offers, by far, the greatest incentive to increase sales. That was then, and many dealership owners and managers looked at service gross potential that way.
These days, however, I’m coaching my…
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Momentum is a powerful force that can work for you or against you. When you have it, things can be easier; but, when you don't have it, everything's harder than it should be. Sometimes something good or bad will happen beyond your control that…Continue
Our Spirituality in Crisis
How This Area of The Theory of 5 Can Pull Us Through Tough Times
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Ken Blanchard called feedback the “breakfast of champions,” and rightfully so, because we all need feedback in order to grow and develop to our fullest potential. When done properly, coaching those on your team and giving them quality…
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Do you think listing your site on local search sites brings any traffic to your website and in turn to your business? I have found that these sites do not bring much traffic. I want to know whether I am alone who thinks this way or there are other…Continue
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Greetings! After getting the news of many success car dealership ventures in Thailand, we are planning to start used car dealership business in Bangkok, but many of our managers are in favour of rent a car business in Bangkok. They suggested…Continue
We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue
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