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Featured Blogs

What is My Handicap Van Worth?

Your handicap van probably means a lot to you. It helps you get to essential appointments and grants you greater independence. Taking care of your van will help it last longer, but eventually, it will need to be. When this time comes, you will want to know what your handicap van is worth so you can sell or trade it in for a newer wheelchair…

Making Sure Service Advisors Have the Right Foundation (Podcast)

Sally Whitesell on the AutoSuccess podcast-

Sally Whitesell, President of sw Service Solutions, joins us to discuss how dealers can ensure their service advisors have the foundation they need to build success in the service…

Are You Over Communicating To Your Customers?

When it comes to email marketing, frequency of communications plays an important role in getting customers to open your emails AND in getting them into your showroom.

 

However, flooding their inboxes with daily communications poses risks. Too many emails and your customers will lose trust in your business and unsubscribe from future marketing.…

Featured Discussion

Effective Tips to Keep Employees Engaged and Happy in Dealership

Employee engagement means a lot in car dealership business. Engaged employees can make your business and disengaged employees can't only decrease the sales but can also lead customers' dissatisfaction and efficiency in organizational tasks. In this forum posts, I am going to tell you some effective tips to keep your employees engaged. 

  • First of all, as a boss of a car dealership business, you must need to understand the significance of employee engagement. You can read quality…

How Do You Define Management Competency?

Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide these yet-unproven (to us) managers with feedback on their work results and to ensure that they are receiving the tools and support to become high achievers. So I always ask my potential client-dealers to describe their method of evaluating the overall competence of the…

Are You Looking at This the Right Way?

When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class, “Why do you think we spend so much time talking about the Service Department? It’s because, at a 75% gross profit margin on labor sales, this department offers, by far, the greatest incentive to increase sales. That was then, and many dealership owners and managers looked at service gross potential that way.

These days, however, I’m coaching my…

Dave's Corner

 

Top Members 

1 Bill Wittenmyer

Bill Wittenmyer

Clinton, WA, United States

2 Eliana Raggio

Eliana Raggio

Monroeville, NJ, United States

3 John Sternal

John Sternal

Boca Raton, FL, United States

4 Mike theCarGuy Correra

Mike theCarGuy Correra

Riverside, CA, United States

5 Michael Trasatti

Michael Trasatti

Mason City, IA, United States

6 Mike Esposito

Mike Esposito

Albany, NY, United States

7 Damian Boudreaux

Damian Boudreaux

Austin, TX, United States

8 Sally Whitesell

Sally Whitesell

Niceville, FL, United States

9 Haris Saeed

Haris Saeed

Jaipur, India

10 Doug Van Sach

Doug Van Sach

Clearwater, FL, United States

Blog Posts

Are You Over Communicating To Your Customers?

Posted by Doug Van Sach on November 15, 2019 at 10:00am 0 Comments

When it comes to email marketing, frequency of communications plays an important role in getting customers to…

Continue

Are you in the Dark about the Effectiveness of your Website Strategies?

Posted by Tim Duke on November 6, 2019 at 9:49am 0 Comments

In my last blog, I shared a few design tips I…

Continue

5 Essential ORP Communications

Posted by Courtney Evans on November 8, 2019 at 9:36am 0 Comments

Your dealership has probably been using an owner retention program (ORPs) for years, but when was the last time…

Continue

Former Dealer and Founder of Hire The Winners is subject of new documentary on his life "Wrestled Away" The Lee Kemp Story

Posted by Lee Kemp on October 21, 2019 at 6:09pm 0 Comments

"Wrestled Away" The Lee Kemp Story was released globally on October 1, 2019 on most of the Video on Demand platforms including:



iTunes: https://t.co/nBw1YBSnNT



Amazon:… Continue

Four Steps to Productively Process Disappointment

Posted by Dave Anderson on October 15, 2019 at 11:04am 0 Comments

Disappointments are a fact of life. The question isn't whether we'll experience them, but whether we'll use them to our advantage and get better because of them; or, be abused by them when they happen, and let them hijack our attention, focus,…

Continue

Is Your Store Ready For Training?

Posted by Sally Whitesell on October 11, 2019 at 3:16pm 0 Comments

I have been hired numerous times to perform training in stores that are not mentally or physically prepared for…

Continue

Who is Eating Your Profits?

Posted by Sally Whitesell on September 20, 2019 at 3:49pm 0 Comments

Sometimes you have to get rid of a bad apple. This article is an oldie, but goodie from our archives.

-by…

Continue

Master the Art of Execution

Posted by Dave Anderson on August 26, 2019 at 11:07am 0 Comments

The reason most organizations fail to achieve desired results is because they lack an effective execution process that serves as a bridge from where the organization is at, to where it aspires to go. Many organizations start the year with a…

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When Counting Google Conversions that Shouldn’t Count

Posted by Jim Flint on September 3, 2019 at 7:00am 0 Comments

Tracking Google conversions as if they were the ultimate…

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Ali’s Transactional Call

Posted by Damian Boudreaux on August 22, 2019 at 1:38pm 0 Comments

Last week, in Ali Reda’s Road to Sales Success we revealed that Carlos - new to the…

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Welcome to DealerElite.net

Forum

Tax Time Advertising

Started by Brian Andersen in Advertising/Marketing Forum. Last reply by Reynalda Lor Oct 12. 7 Replies

I am curious what other dealers are doing to prepare for tax time?  We have multiple roof tops and do deep sub-prime.  We are heavy into Craigslist, just signed up with Cars.com and AutoTrader, have an in house web design team:  …Continue

Tags: tax, ads, advertising

Need Suggestion About Car Audio System

Started by Reynalda Lor in Used Car Forum Oct 23. 0 Replies

Greetings!We recently purchased more than 12 pre-owned Toyota cars from a dealer-only auction. Though the engine quality is good but now, we are looking for its audio up-gradation. To attract our buyers, we are willing to update the audio system of…Continue

Tags: stereo, system, car, audio

Things to Consider Before Getting Car Tyres in Winter?

Started by Reynalda Lor in General Forum for dealerELITE Members Oct 25. 0 Replies

Greetings!As winter is coming close and usually, a number of car owners complain about the tyres. In this regard, you need to understand that if you are living in snowy areas, then its time to change the tyres. Here, I am going to share a few tips…Continue

Tags: tyre, car, tyres, cars

You know you work for a bad dealership when . . . .

Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tim Pendergast Jul 19, 2018. 89 Replies

We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue

Tags: for, auto, retailing, environments, work

Traditional Advertising, is it truly over as many might say?

Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies

Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than…Continue

Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE

Do women make better Car salespeople?

Started by aaron kominsky in Women in the Auto Industry. Last reply by Ben Misra May 6, 2014. 77 Replies

What  characteristics differentiate  the differences between a woman vs a man in selling autombiles  in today's marketplace?Continue

CRM advice needed, Small VW Dealership in Northwestern Pa

Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies

   I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to…Continue

Tags: Internet, Manager, Leads, Business, Development

Autotrader, Cars.com, what is your favorite 3rd party lead provider?

Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies

We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be…Continue

Tags: Dealix, Carsdirect, Cars.com, KBB, Zag

Finish this Sentence.....

Started by NANCY SIMMONS in General Forum for dealerELITE Members. Last reply by Justin Wade Bagwell Aug 13, 2011. 58 Replies

If I was a new dealer opening up a new car dealership today, I would...............Continue

 
 
 

Latest Activity

Haris Saeed posted a blog post

What is My Handicap Van Worth?

Your handicap van probably means a lot to you. It helps you get to essential appointments and…See More
3 hours ago
Michael Trasatti posted a video

Why Being a Team Player is Vital to Success

Mike Trasatti shares how every person has a role in a business's success but harmony is only achieved if everyone works together.
3 hours ago
Bill Wittenmyer posted a video

#WittsWiseWords: The Language of Losers

As Bill Wittenmyer says "Change your words and you'll change the result." Setting yourself up for success starts with eliminating words from your vocabulary ...
3 hours ago
Doug Van Sach's blog post was featured
Friday
Sally Whitesell posted a blog post
Friday
Doug Van Sach posted a blog post
Friday
Mike theCarGuy Correra posted a video

How Using Industry Jargon Can Cost You Sales

Mike Correra shares how using industry jargon with customers can cost your dealership sales.
Friday
John Sternal posted blog posts
Thursday
Tim Duke's blog post was featured
Thursday
Linwood E. Poissonnier posted a status
"You have to believe in what you’re doing, or actions won't work. Be sure of yourself"
Thursday
Linwood E. Poissonnier posted a status
"I have been a member for a long time . Under Autonation Nissan and Brandon honda N.O.B."
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Courtney Evans's blog post was featured
Wednesday
Eliana Raggio posted an event
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FREE WEBINAR: How to Improve Your Follow-Up Today! at https://digitalairstrike.com/How-to-Improve-Your-Follow-Up-Today

November 21, 2019 from 12pm to 1pm
If your dealership is like most, your follow-up is either flawed, on auto-pilot, or completely…See More
Wednesday
Joe Tareen posted a blog post
Wednesday
Bill Wittenmyer posted a blog post

3 Strategies to Cultivate Enthusiastic and Loyal Fans

It costs most dealers about five times as much to acquire a new customer than to retain those they…See More
Nov 11
Scot Eisenfelder posted a blog post

Auto Dealerships’ Online Shopping Experience Fail to Meet Customer Expectations, Affinitiv Study Finds

Predictive personalization key to matching precedent set by non-auto retailersChicago, IL—November…See More
Nov 11
Mike Esposito posted a blog post

Auto/Mate Wins “Best Places to Work” Award for 10th Straight Year

Albany, N.Y. – November 11, 2019– Auto/Mate Dealership Systems has been recognized as one of the 48…See More
Nov 11
Courtney Evans posted a blog post
Nov 8
Jim Flint posted a blog post
Nov 8

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