#WittsWiseWords: Do You Know What Your Competitors Are Doing
Scoping out your dealership competition is good business. Bill Wittenmyer says it can help you determine what prospects want that you currently aren't provid...
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Featured Blogs
KISS to KICK -- A New Acronym for Today’s Workforce
For those with a tendency to make things more complicated than things really are “Keep It Simple, Stupid” served as a consistent concept that kept Advertising meetings from turning into Geek Speak aka Information Technology (IT) sessions. Instead of discussing…
Is Your Store Ready For Training?
I have been hired numerous times to perform training in stores that are not mentally or physically prepared for growth. Mentally, because their advisors think they are doing well enough and don’t see the growth potential in their position. Physically, because the shop is already full, or scheduled work is backed up for days.
In order to help you get…
5 Ways to Modernize Your Owner Retention Program (ORP)
Most dealers have been using an owner retention program (ORP) for years. Sometimes referred to as a service connection program or trigger-based communications, the goal is to stay in touch with sold customers, bring them back for service and continue servicing them until they’re ready to buy again.
These messages are a great way to communicate…
Featured Discussion
Effective Tips to Keep Employees Engaged and Happy in Dealership
Employee engagement means a lot in car dealership business. Engaged employees can make your business and disengaged employees can't only decrease the sales but can also lead customers' dissatisfaction and efficiency in organizational tasks. In this forum posts, I am going to tell you some effective tips to keep your employees engaged.
- First of all, as a boss of a car dealership business, you must need to understand the significance of employee engagement. You can read quality…
How Do You Define Management Competency?
Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide these yet-unproven (to us) managers with feedback on their work results and to ensure that they are receiving the tools and support to become high achievers. So I always ask my potential client-dealers to describe their method of evaluating the overall competence of the…
Are You Looking at This the Right Way?
When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class, “Why do you think we spend so much time talking about the Service Department? It’s because, at a 75% gross profit margin on labor sales, this department offers, by far, the greatest incentive to increase sales. That was then, and many dealership owners and managers looked at service gross potential that way.
These days, however, I’m coaching my…
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Dave AndersonAgoura Hills, CA, United States |
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Blog Posts
Who is Eating Your Profits?
Posted by Sally Whitesell on September 20, 2019 at 3:49pm 0 Comments 0 Likes
Sometimes you have to get rid of a bad apple. This article is an oldie, but goodie from our archives.
-by…
ContinueMaster the Art of Execution
Posted by Dave Anderson on August 26, 2019 at 11:07am 0 Comments 0 Likes
The reason most organizations fail to achieve desired results is because they lack an effective execution process that serves as a bridge from where the organization is at, to where it aspires to go. Many organizations start the year with a…
ContinuedealerELITE for Sale ??
Posted by DealerELITE on September 7, 2019 at 1:01pm 0 Comments 0 Likes
dealerELITE available for Sale ???
If you have an interest contact Chris Saraceno
at cbsaraceno@gmail.com or text me at
321-960-6133
or
Mike…
Continue
When Counting Google Conversions that Shouldn’t Count
Posted by Jim Flint on September 3, 2019 at 7:00am 0 Comments 2 Likes
Ali’s Transactional Call
Posted by Damian Boudreaux on August 22, 2019 at 1:38pm 0 Comments 1 Like
Last week, in Ali Reda’s Road to Sales Success we revealed that Carlos - new to the…
ContinueFace and Fix These Four Excuses
Posted by Dave Anderson on August 20, 2019 at 2:00pm 0 Comments 1 Like
Excuses are common amongst underachievers, and when you're trying to live the game changer life, the effects caused by making them are devastating to your potential. Game changers are in the habit of owning it, and not making as many excuses when…
Continue Google Ads Two Changes for Display
Posted by Jim Flint on August 16, 2019 at 6:00am 0 Comments 1 Like
In this video blog, Jim Flint, CEO, and Founder of Local Search Group discusses two changes you should make to deliver the most efficiencies for your Google Ad campaigns.…
ContinueThis Is Not A 30-Day Career
Posted by Damian Boudreaux on August 8, 2019 at 1:00pm 0 Comments 0 Likes
Welcome back to our exciting new video series, Ali Reda’s Road to Sales Success! When I met…
ContinuePeople First: Then Extraordinary Vehicles | INFINITI of Melbourne with Chris Saraceno
Posted by DealerELITE on August 10, 2019 at 1:00pm 1 Comment 1 Like
Just Show Up!
Posted by Damian Boudreaux on May 9, 2019 at 7:52am 0 Comments 0 Likes
Here we are again with the video series, Quality of Life.
Let’s start this week by taking a look at that…
ContinueVideos
Featured DealerELITE Members
dE Groups
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Forum
Tax Time Advertising
Started by Brian Andersen in Advertising/Marketing Forum. Last reply by Reynalda Lor on Saturday. 7 Replies 1 Like
I am curious what other dealers are doing to prepare for tax time? We have multiple roof tops and do deep sub-prime. We are heavy into Craigslist, just signed up with Cars.com and AutoTrader, have an in house web design team: …Continue
Tags: tax, ads, advertising
Car Dealership Design Ideas?
Started by Reynalda Lor in General Forum for dealerELITE Members Sep 18. 0 Replies 0 Likes
Greetings!According to our marketing and HR teams, the sitting arrangements, interior and exterior designing of dealerships matter a lot to engage the potential customers. That's why we are looking to renovate and rearrange our entire store from…Continue
Tags: ideas, design, car, renovation, dealership
You know you work for a bad dealership when . . . .
Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tim Pendergast Jul 19, 2018. 89 Replies 8 Likes
We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue
Tags: for, auto, retailing, environments, work
Traditional Advertising, is it truly over as many might say?
Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies 7 Likes
Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than…Continue
Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE
Do women make better Car salespeople?
Started by aaron kominsky in Women in the Auto Industry. Last reply by Ben Misra May 6, 2014. 77 Replies 6 Likes
What characteristics differentiate the differences between a woman vs a man in selling autombiles in today's marketplace?Continue
CRM advice needed, Small VW Dealership in Northwestern Pa
Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies 2 Likes
I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to…Continue
Tags: Internet, Manager, Leads, Business, Development
PR: The Automotive Super Conference Announces World-Class Dealership Solutions for the Entire Dealership
Started by David Johnson in General Forum for dealerELITE Members. Last reply by NANCY SIMMONS Apr 2, 2012. 63 Replies 14 Likes
March 22nd, 2012 – Charlotte, NC - The Automotive Super Conferenceis the first conference…Continue
Tags: Service, Social Media, branding, Off-Site, Seminar
Autotrader, Cars.com, what is your favorite 3rd party lead provider?
Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies 4 Likes
We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be…Continue
Tags: Dealix, Carsdirect, Cars.com, KBB, Zag
Finish this Sentence.....
Started by NANCY SIMMONS in General Forum for dealerELITE Members. Last reply by Justin Wade Bagwell Aug 13, 2011. 58 Replies 3 Likes
If I was a new dealer opening up a new car dealership today, I would...............Continue
Hiring & Firing
Started by DealerELITE in dE member "Did you know?". Last reply by Ricardo Rondinelli Oct 6, 2011. 50 Replies 2 Likes
Share a nugget of information that will help the dE community. Please keep it to 2 sentences. Short and sweet
Latest Activity
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Michael Trasatti posted a videoHow to Work With Millennials
Mike Trasatti shares his thoughts about hiring and working with Millennials in this video blog.
Lehel Reeves posted a videoHow Video Leads to More Sales
Lehel Reeves shares why consumers prefer video and how dealerships can lose sales if they fail to provide it.
Develop More Mental Toughness and Killer Instinct
No matter what level you're at, whatever your role, whatever your sport, if you're committed to…See More
Bill Wittenmyer posted a video#WittsWiseWords: Don't Let Your Ego Get in the Way of Your Paycheck
The best way to grow your team and grow your paycheck at the same time? In this edition of Witt's Wise Words, Bill Wittenmyer says keep your ego in check wit...
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Swapalease.com Compiled 5 Most Reasonably Priced Automobile Leases Around the…See More
Scot Eisenfelder posted a videoWhy Creativity Can Lead to More Service Revenue
Scot Eisenfelder explains how creativity can help dealers capture more service revenue from recalls.
Mike theCarGuy Correra posted a videoAre You Forgetting Your Dealership's Google My Business Page?
Account Manager Mike Correra explains why dealerships shouldn't neglect their Google My Business page in this video blog.
"SO excited,check out my NEW website for BDC Angels!!! Not all angels have wings, some of us wear headsets! http://bdcangels.com"
Product videos – success mantra for startups
India has become the biggest and definitive platform for startups. The nature of these startups…See More
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