Retailer wins volume sales crown for the fourth time since 2018 and was also the # 1 Kia…

Let’s paint a picture. We’re in the showroom, and a customer is starting to get noisy at the other end. Our ears perk up, and the first thing that is audible is, “they told me on the phone that…” The thought crossing everyone’s mind is, what DID…

There's nothing sweeter than looking at a hot P&L statement. Sitting back in the chair throwing air hoops for a job well done. Or maybe you’re browsing online for another Rolex to add to your collection. All of this is well and good. In…

TotalCX is pleased to announce the promotion of Leez May to the role of Customer Experience Officer.

HOUSTON – Jan. 31, 2023 -…

We’ve all come across the “just looking” tire kicker that hits our lot on a sunny Saturday afternoon or the one calling around every dealership for a deal but won’t disclose their timeframe to buy. They have what feels like a million questions or…

Artificial intelligence is one of the current buzzwords in business. Everywhere you look, articles and posts talk about how artificial intelligence can redefine your operations. Artificial intelligence has quickly become one of the most important…

Ouch!

Let's preface this article by saying it isn't about beating anyone up. It's about offering realistic insights…

eLEND Solutions adds ‘real deal’ digital finance solution to its suite of digital credit…

Who doesn't like a nice front-end gross profit? Most of us would be lying if we said otherwise. In the last three years, things have been different, right? For the…