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1 Chris Vitale

Chris Vitale

Cleveland, OH, United States

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Chapel Hill, NC, United States

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Jim Leman

Round Lake, IL, United States

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John Sternal

Boca Raton, FL, United States

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Lauren Galli

Mechanicsburg, PA, United States

Blog Posts

Service > Parts | Parts > Service – why all the transfers?

Posted by Justine Picciotti on April 17, 2021 at 9:45am 0 Comments

Ohhh the dreaded transferred call. There are many times in business that streamlining a process is the best for the business and for the customer. But there are sometimes it is just not the case.


This is where the separation of…


Used Car Prices Soar as Supply Struggles Hit

Posted by Asad Shoaib on April 16, 2021 at 10:35pm 0 Comments

The COVID-19 has a huge impact on the prices and supply of used car. In September 2020, the prices of the used car were almost 30% higher than the same month in the last year, 2019. It was also 3.8 % higher than the previous month of the same…


Dealers Continuing to Improve Key Metrics Using Recon Software

Posted by Jim Leman on April 16, 2021 at 9:28am 0 Comments

PALO ALTO, CA, April 16, 2021 –  Rapid Recon today released its latest update on dealers’ progress toward improving…


4 Tips for a Multichannel Marketing Strategy

Posted by Damon Sefa on April 15, 2021 at 1:50pm 0 Comments

Newspaper and TV are the traditional giants of a dealership marketing strategy. But relying solely on these two…



Posted by John Sternal on April 14, 2021 at 12:24pm 0 Comments

Lease Credit Approvals Reached 72.9% in March; Up Slightly from 70.8% in…


DMS Negotiations Tips & Tricks

Posted by Travis Peterson on April 14, 2021 at 9:08am 0 Comments

You just paid another huge DMS bill, or you heard about a great new system from your 20 Group, or you want better support. There are a myriad of reasons dealers decide to switch DMS providers. Whatever the reason, it’s a major decision because…


Insight for Used Car Success in Turbulent Times

Posted by Jim Leman on April 13, 2021 at 4:20pm 0 Comments

Listen to an informative podcast with used car dealer and consultant Ed French and the role that efficient vehicle reconditioning should play to help dealers meet demand. …


CARS Appoints Jenell Ross to Board of Directors

Posted by Allison Phelps on April 13, 2021 at 12:30pm 0 Comments

Auto industry veteran with strong connection to dealership communities

CHICAGO, April 13, 2021 – Inc. (NYSE: CARS) (“CARS” or the “Company”), a leading digital…


The Fatal Mistake of Relying on Manual BDC Processes

Posted by JoAnn Bedenbaugh on April 13, 2021 at 8:52am 0 Comments

Marketing and lead generating activities take tons of time and money. Unless you automate them. Marketing automation can increase sales as much as 33 percent, according to…


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