As the saying goes, the only guarantees in life are death and taxes. For dealers, you can add a third: audits.

The general trend in the industry over the past few years is manufacturers auditing more frequently, on a smaller scale.…

A car is an expensive item that needs regular care by expert mechanics. Hence, regular servicing of a car is essential for running it in good condition. Many car owners ignore this necessity of taking their vehicles…

What’s the real cost of training? What’s the real expense?

If you’re like most answering this question, the answer that rolled off your tongue instantaneously was “nothing” then you supported that answer with a statement along the…

Every penny spent on advertising and marketing is to get more people into the dealership. Dealers also…

Many people over time have gone on blind dates. Sometimes those dates were set-up by friends and scheduled for…

As we know, consumers are constantly being barraged by marketing messages. Most of those messages are either…

Truth be told: we’re all addicted to our smartphones. Nearly 80 percent of the U.S. population owns one, and adults spend an average of 3 hours and 35 minutes every day…