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Sales Experience Won The Customer, Service Experience Lost Them. FOREVER!
Car dealers spend just a little bit of money on advertising. ;)
50% of it works and when it does, the dealership has an opportunity to provide a great sales experience. Some dealers do everything right to get cars sold, but lose the customer for life due to poor service experiences. Here's a true story about the time I helped my mom buy a new car.…
The Ramifications of Price Increases
Dealerships are having a tough time acquiring used vehicle inventory at competitive prices right now. Due to recent OEM shutdowns, new car models are sparse. And, even with large rebates, incentives, and low interest rates, consumers are being especially careful with their finances in these tumultuous times and are shopping for used vehicles more than ever…
Tap into Customer Emotions to Sell More Cars
You may be familiar with the saying, “Never let your emotions overpower your intelligence.” This advice is smart and logical, but how many people follow it?
When it comes to car buying, not very many. Emotions often take center stage.
Don’t get me wrong. There’s nothing inherently bad about putting emotions first. Consider a…
Annual Warranty Labor Rate Increase: Statutory or Factory Submission?
By Jordan Jankowski, Armatus Dealer Uplift
Every year, as dealers begin to work on their annual labor rate submissions, many are quick to grab their policies and procedures manuals to get started. For most, it’s a process that may involve filling out a competitive survey, producing a certain amount of consecutive qualified repair orders, or a…
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Kyle DisherSaint Petersburg, FL, United States |
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Jim LemanRound Lake, IL, United States |
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John SternalBoca Raton, FL, United States |
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Anthony WessalGreensboro, NC, United States |
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Jim FlintHouston, TX, United States |
Blog Posts
Finish Strong: Your 2020 End-of-Year Strategy
Posted by Billy Reynolds on October 28, 2020 at 10:07am 0 Comments 0 Likes
2020 has been an unexpectedly challenging year for dealers. The coronavirus continues to affect nearly every facet of our business.
But whatever the timeframe, at some point we will return to a sense of normalcy. Finishing the…
Continue Trust Your Judgment
Posted by Jim Leman on October 28, 2020 at 8:47am 0 Comments 0 Likes
By Bradley Orr
I started my career in the car business selling Oldsmobiles. Since then, I have managed used cars, reconditioning and sales — and I was also a wholesale dealer. I’d like to believe I know the business’s…
Continue The Next Rapid Recon Introduces Less Scrolling, Fewer Clicks For Performing Recon Tasks More Quickly and Conveniently
Posted by Jim Leman on October 26, 2020 at 12:34pm 0 Comments 0 Likes
PALO ALTO, CA, October 23, 2020 – The Next Rapid Recon, the efficiency standard in reconditioning time-to-line workflow software, announced today several efficiency and usability advances…
Continue Kerrigan Advisors Represents Continental Motors of Naperville in Sale of Dealerships
Posted by Crystal Hartwell on October 26, 2020 at 11:21am 0 Comments 0 Likes
Sale of Continental Acura, Continental Audi and Continental Mazda dealerships highlights the strength of the buy/sell market, marks 93rd Kerrigan Advisors-led dealership sale since 2015
Irvine,…
Continue Sales Experience Won The Customer, Service Experience Lost Them. FOREVER!
Posted by Shaun Raines on October 22, 2020 at 12:30pm 0 Comments 0 Likes
Car dealers spend just a little bit of money on advertising. ;)
50% of it works and when it does, the dealership has an opportunity to provide a great sales experience. Some dealers do everything right to get cars sold, but lose the…
ContinueTop 5 Reasons to Keep up with Your Vehicle’s Service At Greensboro Auto Service Shop
Posted by Anthony Wessal on October 21, 2020 at 12:41pm 1 Comment 1 Like
Summary: Maintenance and care is the key to keep your car up and running. Well-maintained cars rarely…
Continue Workflows are Broken
Posted by Chris Vitale on October 21, 2020 at 11:48am 0 Comments 0 Likes
If there's one thing we're obsessed with in our industry – it's our CRM workflows. We live and breathe by the workflow; everything from our daily reports, reviewing them multiple times a day and using them as the “benchmark” for success to…
Continue PURECARS RELEASES OTT ADVERTISING FOR AUTOMOTIVE DEALER PARTNERS, AGENCY PARTNERS & TIER 2 AGENCIES
Posted by John Sternal on October 21, 2020 at 9:09am 0 Comments 0 Likes
Growing Medium Offers Low CPM, Dynamic Messaging, & Segmented Data for Personalization & Reach
ATLANTA – (October 21, 2020) – PureCars, a leading provider of digital marketing and…
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