Quit Selling Scared
My friend David Lewis wrote a blog suggesting the 'Trial Close' is an outdated concept and that it…See More
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Kerrigan Advisors Represents El Monte Honda in its Sale – The 10th Honda Dealership Kerrigan Advisors Has Represented for Sale since 2015
El Monte Honda sold to Car Pros Automotive Group
Irvine, CA., Tuesday, November 20, 2019 – Kerrigan Advisors, the leading sell-side advisory firm to auto dealers in the US, represented and advised on the sale of Los Angeles County-based El Monte Honda, owned by Steve Nelson and business partners, to Washington-based Car Pros Automotive Group. This is the first Honda dealership for Car Pros, a west coast-based…
Clearing up the air: All about fume collection in the auto industry
The automotive industry is one of the many air pollution contributors, producing carbon monoxide, nitrogen oxides, as well as other types of pollution. Activities such as robotic welding create hazardous metal fumes, which need to be collected to the source as close as possible. There’s no reason to threat, though, because the car sector is doing its best to keep the air clean for all of us. To be more precise, the manufacturing processes have been adapted and…
Where Oh Where Do We Find More Techs?
With the increasing demand for service repairs, dealers are scrambling to recruit more technicians. At the same time, the pool of experienced technicians is dwindling, as not enough new technicians are entering the workforce -- and demand will only increase.
Regardless of how much money your dealership may spend to expand your facilities to…
Featured Discussion
Effective Tips to Keep Employees Engaged and Happy in Dealership
Employee engagement means a lot in car dealership business. Engaged employees can make your business and disengaged employees can't only decrease the sales but can also lead customers' dissatisfaction and efficiency in organizational tasks. In this forum posts, I am going to tell you some effective tips to keep your employees engaged.
- First of all, as a boss of a car dealership business, you must need to understand the significance of employee engagement. You can read quality…
How Do You Define Management Competency?
Successful dealerships strive to recruit, hire, and retain the best-available management talent. Once that talent is on board, effective performance management processes must be in place to provide these yet-unproven (to us) managers with feedback on their work results and to ensure that they are receiving the tools and support to become high achievers. So I always ask my potential client-dealers to describe their method of evaluating the overall competence of the…
Are You Looking at This the Right Way?
When I was teaching the Sonic Dealer Academy from 2001 through 2008, my co-instructor, Steve Hallock, became famous for asking each class, “Why do you think we spend so much time talking about the Service Department? It’s because, at a 75% gross profit margin on labor sales, this department offers, by far, the greatest incentive to increase sales. That was then, and many dealership owners and managers looked at service gross potential that way.
These days, however, I’m coaching my…
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Blog Posts
Quit Selling Scared
Posted by Grant Cardone on June 5, 2014 at 9:16am 18 Comments 8 Likes
My friend David Lewis wrote a blog suggesting the 'Trial Close' is an outdated concept and that it bothers the customer and you should stop using trial closes immediately. But really?
One of my favorite trial closes, "do you guys have…
ContinueDrop the Leadership Lunacy
Posted by Dave Anderson on November 2, 2019 at 8:00am 0 Comments 3 Likes
As I continue with the third in a series of articles on the topic of generational leadership it’s important to prioritize focusing less on what makes each generation different, or what makes different generations “difficult,” and instead…
Where Oh Where Do We Find More Techs?
Posted by Dan Beres on November 19, 2019 at 8:39am 0 Comments 0 Likes
With the increasing demand for service repairs, dealers are scrambling to recruit more technicians. At the same…
Are You Over Communicating To Your Customers?
Posted by Doug Van Sach on November 15, 2019 at 10:00am 0 Comments 1 Like
When it comes to email marketing, frequency of communications plays an important role in getting customers to…
Are you in the Dark about the Effectiveness of your Website Strategies?
Posted by Tim Duke on November 6, 2019 at 9:49am 0 Comments 1 Like
5 Essential ORP Communications
Posted by Courtney Evans on November 8, 2019 at 9:36am 0 Comments 0 Likes
Your dealership has probably been using an owner retention program (ORPs) for years, but when was the last time…
Former Dealer and Founder of Hire The Winners is subject of new documentary on his life "Wrestled Away" The Lee Kemp Story
Posted by Lee Kemp on October 21, 2019 at 6:09pm 0 Comments 1 Like
"Wrestled Away" The Lee Kemp Story was released globally on October 1, 2019 on most of the Video on Demand platforms including:
iTunes: https://t.co/nBw1YBSnNT
Amazon:… Continue
iTunes: https://t.co/nBw1YBSnNT
Amazon:… Continue
Four Steps to Productively Process Disappointment
Posted by Dave Anderson on October 15, 2019 at 11:04am 0 Comments 1 Like
Disappointments are a fact of life. The question isn't whether we'll experience them, but whether we'll use them to our advantage and get better because of them; or, be abused by them when they happen, and let them hijack our attention, focus,…
ContinueIs Your Store Ready For Training?
Posted by Sally Whitesell on October 11, 2019 at 3:16pm 0 Comments 0 Likes
I have been hired numerous times to perform training in stores that are not mentally or physically prepared for…
ContinueWho is Eating Your Profits?
Posted by Sally Whitesell on September 20, 2019 at 3:49pm 0 Comments 0 Likes
Sometimes you have to get rid of a bad apple. This article is an oldie, but goodie from our archives.
-by…
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Tax Time Advertising
Started by Brian Andersen in Advertising/Marketing Forum. Last reply by Reynalda Lor Oct 12. 7 Replies 1 Like
I am curious what other dealers are doing to prepare for tax time? We have multiple roof tops and do deep sub-prime. We are heavy into Craigslist, just signed up with Cars.com and AutoTrader, have an in house web design team: …Continue
Tags: tax, ads, advertising
Need Suggestion About Car Audio System
Started by Reynalda Lor in Used Car Forum Oct 23. 0 Replies 0 Likes
Greetings!We recently purchased more than 12 pre-owned Toyota cars from a dealer-only auction. Though the engine quality is good but now, we are looking for its audio up-gradation. To attract our buyers, we are willing to update the audio system of…Continue
Things to Consider Before Getting Car Tyres in Winter?
Started by Reynalda Lor in General Forum for dealerELITE Members Oct 25. 0 Replies 0 Likes
Greetings!As winter is coming close and usually, a number of car owners complain about the tyres. In this regard, you need to understand that if you are living in snowy areas, then its time to change the tyres. Here, I am going to share a few tips…Continue
You know you work for a bad dealership when . . . .
Started by Mark Dubis in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Tim Pendergast Jul 19, 2018. 89 Replies 8 Likes
We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused…Continue
Tags: for, auto, retailing, environments, work
Traditional Advertising, is it truly over as many might say?
Started by Bobby Compton in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by Willis Williams Oct 18, 2013. 87 Replies 7 Likes
Traditional Advertising, is it truly over as many might say?I've found that there are different environments, climates and demographics that call for traditional advertising! Although Social Media is on the move and in my opinion will be sooner than…Continue
Tags: BOBBY, COMPTON, LIVE, AUTOS, dealerELITE
Do women make better Car salespeople?
Started by aaron kominsky in Women in the Auto Industry. Last reply by Ben Misra May 6, 2014. 77 Replies 6 Likes
What characteristics differentiate the differences between a woman vs a man in selling autombiles in today's marketplace?Continue
CRM advice needed, Small VW Dealership in Northwestern Pa
Started by Andrew Kappler in Dear Abby (dealerELITE) - Advice Needed. Last reply by Michael Robinson Ragsdale Mar 21, 2012. 72 Replies 2 Likes
I am currently needing advice with regards to CRM software for our dealership, we have something sort of close but very antiquated, that said, I thought that I understood the functionality of said software however I may have been sort of blind to…Continue
Tags: Internet, Manager, Leads, Business, Development
PR: The Automotive Super Conference Announces World-Class Dealership Solutions for the Entire Dealership
Started by David Johnson in General Forum for dealerELITE Members. Last reply by NANCY SIMMONS Apr 2, 2012. 63 Replies 14 Likes
March 22nd, 2012 – Charlotte, NC - The Automotive Super Conferenceis the first conference…Continue
Tags: Service, Social Media, branding, Off-Site, Seminar
Autotrader, Cars.com, what is your favorite 3rd party lead provider?
Started by Robert Hildreth in Ask an AUTOMOTIVE PROFESSIONAL. Last reply by MANNY LUNA Sep 27, 2011. 58 Replies 4 Likes
We have agreements with about everyone....had a terrible experience with Carsdirect 72 leads 0 sales...and customers seem to use it as a wish lists...for new or used...not to mention I hate that they have a site to tell me how much I should be…Continue
Tags: Dealix, Carsdirect, Cars.com, KBB, Zag
Finish this Sentence.....
Started by NANCY SIMMONS in General Forum for dealerELITE Members. Last reply by Justin Wade Bagwell Aug 13, 2011. 58 Replies 3 Likes
If I was a new dealer opening up a new car dealership today, I would...............Continue
Latest Activity
- Top News
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Drop the Leadership Lunacy
As I continue with the third in a series of articles on the topic of generational leadership it’s…See More
Crystal Hartwell posted a blog postKerrigan Advisors Represents El Monte Honda in its Sale – The 10th Honda Dealership Kerrigan Advisors Has Represented for Sale since 2015
El Monte Honda sold to Car Pros Automotive Group Irvine, CA., Tuesday, November 20, 2019 –…See More
Clearing up the air: All about fume collection in the auto industry
The automotive industry is one of the many air pollution contributors, producing carbon monoxide,…See More
Erik Nachbahr, CISSP posted a videoThe Two Major Causes of Technology Outages at Dealerships
Erik Nachbahr shares the two major causes of outages that can disrupt a dealership's operations and how to avoid them.
Haris Saeed posted a blog postWhat is My Handicap Van Worth?
Your handicap van probably means a lot to you. It helps you get to essential appointments and…See More
Michael Trasatti posted a videoWhy Being a Team Player is Vital to Success
Mike Trasatti shares how every person has a role in a business's success but harmony is only achieved if everyone works together.
Bill Wittenmyer posted a video#WittsWiseWords: The Language of Losers
As Bill Wittenmyer says "Change your words and you'll change the result." Setting yourself up for success starts with eliminating words from your vocabulary ...
Mike theCarGuy Correra posted a videoHow Using Industry Jargon Can Cost You Sales
Mike Correra shares how using industry jargon with customers can cost your dealership sales.
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