Top Members 

1 Chris Vitale

Chris Vitale

Cleveland, OH, United States

2 Crystal Hartwell

Crystal Hartwell

Garden Grove, CA, United States

3 DealerELITE


Chapel Hill, NC, United States

4 Leez May

Leez May

Houston, TX, United States

5 Timmy D. James

Timmy D. James

Ankeny, IA, United States

Blog Posts

Car Pros Automotive Group Named Top Selling Kia Retailer

Posted by Crystal Hartwell on February 7, 2023 at 11:55am 0 Comments

Retailer wins volume sales crown for the fourth time since 2018 and was also the # 1 Kia…


How are you using Call Tracking?

Posted by Chris Vitale on February 6, 2023 at 3:33pm 0 Comments

Let’s paint a picture. We’re in the showroom, and a customer is starting to get noisy at the other end. Our ears perk up, and the first thing that is audible is, “they told me on the phone that…” The thought crossing everyone’s mind is, what DID…


Let the Good Times End?

Posted by Chris Vitale on February 1, 2023 at 2:50pm 0 Comments

There's nothing sweeter than looking at a hot P&L statement. Sitting back in the chair throwing air hoops for a job well done. Or maybe you’re browsing online for another Rolex to add to your collection. All of this is well and good. In…


TotalCX Announces Addition of Chief Experience Officer to Leadership Team

Posted by Leez May on January 31, 2023 at 10:52am 0 Comments

TotalCX is pleased to announce the promotion of Leez May to the role of Customer Experience Officer.

HOUSTON – Jan. 31, 2023 -…


Every Shopper is a Buyer

Posted by Chris Vitale on January 30, 2023 at 10:49am 0 Comments

We’ve all come across the “just looking” tire kicker that hits our lot on a sunny Saturday afternoon or the one calling around every dealership for a deal but won’t disclose their timeframe to buy. They have what feels like a million questions or…


What is the Role of Artificial Intelligence in Sales for Your Dealership?

Posted by Chris Vitale on January 28, 2023 at 1:54pm 0 Comments

Artificial intelligence is one of the current buzzwords in business. Everywhere you look, articles and posts talk about how artificial intelligence can redefine your operations. Artificial intelligence has quickly become one of the most important…


They Say Ignorance is Bliss. But I Find Yours Disturbing...

Posted by Chris Vitale on January 26, 2023 at 9:30am 0 Comments



Let's preface this article by saying it isn't about beating anyone up. It's about offering realistic insights…


DealMaker Launches: Hybrid, Pre-desking Solution for Digital Retailing

Posted by Crystal Hartwell on January 26, 2023 at 8:07am 0 Comments

eLEND Solutions adds ‘real deal’ digital finance solution to its suite of digital credit…


Fomo or no FOMO

Posted by Chris Vitale on January 25, 2023 at 9:00am 0 Comments

Who doesn't like a nice front-end gross profit? Most of us would be lying if we said otherwise. In the last three years, things have been different, right? For the…


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