Phil Spagnoli
  • Seattle, WA
  • United States
  • Elead
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Phil Spagnoli's blog post was featured

How and Why to Supercharge CRM Use

Norm walks into Cheers and what do we hear? A resounding “NORM!” I think it’s true that “sometimes you want to go where everybody knows your name.” I bet your customers want the same recognition. After all, we’re in the people business. And what do most people want? Recognition. The feeling that someone knows them, cares about their wants and needs, and works to fulfill…See More
Apr 29
Phil Spagnoli posted a blog post

How and Why to Supercharge CRM Use

Norm walks into Cheers and what do we hear? A resounding “NORM!” I think it’s true that “sometimes you want to go where everybody knows your name.” I bet your customers want the same recognition. After all, we’re in the people business. And what do most people want? Recognition. The feeling that someone knows them, cares about their wants and needs, and works to fulfill…See More
Apr 28
Phil Spagnoli posted a blog post

How to Become a Top Sales Producer Today

For decades, the unofficial motto of the auto industry seemed to be “we’re for anything but change.” Then the pandemic threw our “normal” sales process into a tail spin. Seemingly overnight, dealership floors turned into ghost towns and the sales process moved online.While some dealerships are in states that are now open with decent traffic in their showrooms, that is not…See More
Mar 17
Phil Spagnoli's blog post was featured

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

In today’s retail environment, why are so many dealerships still playing games with customers? Sales Managers and salespeople dodge questions and push hard for appointments. They’ll also play bait and switch with website offers. Are you among them? Playing games ruins your reputation and costs you sales —I know this from a personal experience. On the day before Christmas, I was going to buy Dodge Charger for my daughter. I went to the website of the closest Dodge dealership and saw a special…See More
Feb 14
Phil Spagnoli posted a blog post

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

In today’s retail environment, why are so many dealerships still playing games with customers? Sales Managers and salespeople dodge questions and push hard for appointments. They’ll also play bait and switch with website offers. Are you among them? Playing games ruins your reputation and costs you sales —I know this from a personal experience. On the day before Christmas, I was going to buy Dodge Charger for my daughter. I went to the website of the closest Dodge dealership and saw a special…See More
Feb 10
Phil Spagnoli posted a blog post

Funneling Marketing Dollars to Generation Z Buyers

Generation X is at peak buying power with the lucrative Millennial generation not far behind. Marketing to both of these generations is a smart, long-term play. However, another big buying group is ready to give its predecessors a run for their money: Generation Z. Born between 1995 and the mid 2000s, Generation Z accounts for slightly over 20 percent of the US population and holds around…See More
Jan 27
Phil Spagnoli posted a blog post

5 Tips to Drive into a Profitable New Year

The New Year is shaping up to be a good one for dealers. According to a report by the Economist, new car sales will be up by 15 percent in 2021. I think we’re all happy to have 2020 in the rearview mirror. Now it’s time to refuel, refine and ride into stellar sales numbers. Get every department in your dealership in tip-top shape and drive into profitability with the following five tips: …See More
Dec 31, 2020
Phil Spagnoli's blog post was featured

Why Millennials Skip Your Service Drive

Remember when industry experts were predicting that millennials weren’t interested in owing vehicles? Turns out, they were wrong. The millennial generation with close to 80 million members is expected to account for 40 percent of all new-vehicle purchases over the next ten years, according to research by Deloitte. All of those vehicles will need service. That’s a huge opportunity for dealership service centers – but only if they can create a pro-millennial…See More
Dec 3, 2020
Phil Spagnoli posted a blog post

Why Millennials Skip Your Service Drive

Remember when industry experts were predicting that millennials weren’t interested in owing vehicles? Turns out, they were wrong. The millennial generation with close to 80 million members is expected to account for 40 percent of all new-vehicle purchases over the next ten years, according to research by Deloitte. All of those vehicles will need service. That’s a huge opportunity for dealership service centers – but only if they can create a pro-millennial…See More
Dec 1, 2020

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Elead
What is your current position within your organization?
Regional Sales Director
What is your company website?
http://elead-crm.com
What is your Facebook page/URL?
http://https://www.facebook.com/eLEADCRM/
What is your LinkedIn page/URL?
http://https://www.linkedin.com/in/philip-spagnoli-b21a6b32
How did you specifically hear about DealerELITE? If referred, who?
industry friends
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have worked in the auto business my whole working life, including serving as the Fixed Ops Director and Service Manager for a dealership in Washington State. I bring what I learned in the dealership to my work with Elead to help dealers improve sales and customer satisfaction.

Phil Spagnoli's Blog

How and Why to Supercharge CRM Use

Posted on April 28, 2021 at 10:37am 0 Comments

Norm walks into Cheers and what do we hear? A resounding “NORM!” I think it’s true that “sometimes you want to go where everybody knows your name.”

 

I bet your customers want the same recognition. After all, we’re in the people business. And what do most people want? Recognition. The feeling that someone knows them, cares about their wants and…

Continue

How to Become a Top Sales Producer Today

Posted on March 17, 2021 at 12:21pm 0 Comments

For decades, the unofficial motto of the auto industry seemed to be “we’re for anything but change.” Then the pandemic threw our “normal” sales process into a tail spin. Seemingly overnight, dealership floors turned into ghost towns and the sales process moved online.

While some dealerships are in states that are now open with decent…

Continue

9 Steps to the Ultimate Lead Follow-Up Process for Car Sales

Posted on February 10, 2021 at 4:38pm 0 Comments

In today’s retail environment, why are so many dealerships still playing games with customers? Sales Managers and salespeople dodge questions and push hard for appointments. They’ll also play bait and switch with website offers. Are you among them?

 

Playing games ruins your reputation and costs you sales —I know this from a personal experience. On the day before Christmas, I was going to buy Dodge Charger for my daughter. I went to the website of the closest Dodge dealership…

Continue

Funneling Marketing Dollars to Generation Z Buyers

Posted on January 27, 2021 at 9:02am 0 Comments

Generation X is at peak buying power with the lucrative Millennial generation not far behind. Marketing to both of these generations is a smart, long-term play. However, another big buying group is ready to give its predecessors a run for their money: Generation Z.

 

Born between 1995 and the mid 2000s, Generation Z accounts for slightly over 20 percent of the US population and holds…

Continue

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At 2:15pm on January 16, 2021, Maris A said…

Good Day,
How is everything with you, I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you, but I found it difficult to express myself here, since it's a public site.Could you please get back to me on:( officialaishacbdd@gmail.com ) for the full details.
Have a nice day
Thanks God bless

 
 
 

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