This week, Jeff continues the discussion on having a true process on your service drive. Some of you have a process, and some are really missing the mark on what a proper one should look like. Stay tuned to hear the five biggest holes in your process, and how to turn it around! Copyright 2018 Wm Jeff Cowan
Added by Jeff Cowan on September 20, 2018 at 12:00pm — No Comments
Since Facebook has exploded, businesses have all rushed to capture their audience’s attention and leverage the platform’s marketing potential. In the beginning, gaining business exposure on Facebook’s platform was relatively inexpensive. As Facebook continued to modify its algorithm to appease its users and…Continue
Added by Todd Smith on September 20, 2018 at 10:00am — No Comments
Vehicle Values With Historical Performance Can Greatly Increase Accuracy in Claims Adjustments
Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, today announced its History-Adjusted Valuations (HAV) data and resources will be integrated into an interface with DIMONT, one of the largest providers of insurance claims adjusting and collateral loss…Continue
Added by Black Book on September 20, 2018 at 9:53am — No Comments
Several Brands Increase Lease Prices by up to 54% on Vehicles of All Sizes as New Model-Year Units Enter Showroom; Interest Rate Hikes Take Effect
Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings for the month of August. Several automotive brands significantly raised prices on lease deals for mid-size and full-size cars, as well as pickups and SUVs. With rising interest rates on new vehicles…Continue
Added by John Sternal on September 20, 2018 at 9:28am — No Comments
Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.
In most cases, this is a…Continue
Added by Thomas F. Jung on September 20, 2018 at 8:32am — No Comments
If you are searching for a boat that is great for the whole family but it is also quite satisfying to ride, you should think about getting the runabout boat, as that is still a staple of the boating family in many countries. These boats come in different shapes and sizes, from 16 footers to 30, and their purpose is always the same.
When browsing for models to purchase, keep in mind that you can always have your favorite model imported as well. There are many providers that will help…Continue
Added by Simon Hopes on September 20, 2018 at 8:32am — No Comments
Decrease the Gender Gap and Increase Revenue
Changing Culture, Changing Tides
Women are buying 45% of all vehicles at new car dealers today. Further, whether purchasing for herself or as part of a couple, this market segment retains 100% of the “veto power” at the dealership. Still, less than 1 in 10 front-line positions are held by women.…Continue
Added by Anne Fleming on September 19, 2018 at 6:01pm — No Comments
The sheer volume of leads many dealerships receive can be overwhelming. And, not only do they have to respond (hopefully quickly) to any new leads, they are also expected to follow up with those leads with a “buy or die” mentality. I can guarantee you that whoever is responsible for following up with leads can quickly…Continue
Added by Brett Sutherlin on September 19, 2018 at 10:07am — No Comments
When changing tyres on your car, you will have noticed a separate machine being used to “spin” the wheel and weights being added. GEO wheel balancers are a UK brand offering high quality with a pinpoint “zero-balance” every spin.
Wheel balancing is critical to ensuring the weight is evenly distributed around the wheel and that the tyre rotation is…Continue
Added by Simon Hopes on September 19, 2018 at 2:55am — No Comments
This week, Jeff covers the "You'll Be Glad You Did This" close. You presented the sale, the exciting updates, the accessories, and they want to think about it. Now, use this close to get a decision quick! It has a 70% closing ratio and can be used with any product or any industry. Copyright 2018 Wm Jeff Cowan
Added by Jeff Cowan on September 18, 2018 at 12:00pm — No Comments
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…Continue
Added by Black Book on September 18, 2018 at 11:44am — No Comments
In my last blog, I discussed how dealerships can lose significant profit by failing to merchandise vehicles efficiently. Simply put, you can’t sell something nobody knows you have. And, with thousands of competing vehicles…Continue
Added by John Wingle on September 18, 2018 at 10:04am — No Comments
Apart from your home, your car is another expensive item that will buy in your lifetime. Everyone loves to drive cars, but you should manage your finances too while you are making this investment. Even, some of them have concluded that buying the car is an unnecessary expense to be done.
It is quite common that you can find out overpriced used vehicles and you can bargain your buys while choosing the brand new models, but just the price on the sticker will make you…Continue
Added by Simon Hopes on September 18, 2018 at 7:05am — No Comments
In today’s fast-paced environment, a vehicle can be considered as a necessity. You need one regardless if you’re an employee, a business owner, or a full-time parent. Having a vehicle means you’ll be able to accomplish several tasks within minimal time without compromising your comfort and the condition of your equipment. This is the reason why more and more people are deciding to purchase a ute. A ute is a versatile vehicle because, unlike other models, utes can be used for personal and…Continue
Added by Simon Hopes on September 18, 2018 at 4:24am — No Comments
Strategic partnership enhances digital capabilities for combined customer base
Chicago, IL- September 17, 2018- Affinitiv announced today the strategic acquisition of Caldwell & Kerr Enterprises. Affinitiv, an industry leading provider of customized, omni-channel owner retention programs and innovative…Continue
Added by Scot Eisenfelder on September 17, 2018 at 10:28am — No Comments
Albany, NY – September 17, 2018 – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Kimoby, a leading provider of web-based communications solutions. Auto/Mate customers now have the opportunity to use Kimoby’s advanced texting, multimedia messaging and mobile payment platform.
"Kimoby allows dealers to communicate more effectively with service customers by leveraging their customers’ preferred communication channel,"…Continue
Added by Mike Esposito on September 17, 2018 at 9:55am — No Comments
Precise Valuations Reduces Losses, Helps Lenders Expand Portfolio Profit Potential
Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions, today announced its History Adjusted Valuations (HAV) data and resources will be integrated into an interface with defi SOLUTIONS, a leading innovator in lending industry software.
Added by Black Book on September 17, 2018 at 9:20am — No Comments
Many consider Michael Jordan one of the greatest, if not THE greatest, basketball player who ever lived. He also made some thought-provoking statements. One I find really interesting and words from which we can all learn is this:
“I’ve missed more than 9,000 shots in my career. I’ve lost…Continue
Added by Steve White on September 17, 2018 at 8:59am — No Comments
Honda has presented the new Activa 5G all over India with a price tag of 52,460 rupees ex-showroom. This new Honda two-wheeler is furnished with new characteristics for example LED headlights with highly noticeable chrome beauty. The Activa 5G was one of top two wheelers introduced at the Auto Expo 2018.
Presently, the Honda Activa 5G is a principal two-wheeler in the motorbike sector all over India. It has been…Continue
Added by Simon Hopes on September 14, 2018 at 8:47am — No Comments