All Blog Posts (12,601)

NHADA Endorses Armatus Dealer Uplift as its Exclusive Warranty Uplift Service Provider

HUNT VALLEY, MD, July 18, 2024 – Armatus Dealer Uplift, the industry leader in Retail Warranty Reimbursement submissions, today announced that the New Hampshire Automobile Dealers Association (NHADA) has named Armatus as the exclusive warranty uplift service provider for its membership.

"We believe in helping our dealer members succeed and they will benefit greatly from Armatus’ products, people, and services” stated Dan Bennett, President of the New Hampshire Automobile Dealers…

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Added by Linda Snyder on July 22, 2024 at 5:04pm — No Comments

Demystifying the Myths: The Realities of Vehicle Markdowns in the Auto Industry

The practice of markdowns has long been a…

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Added by John Sternal on July 22, 2024 at 11:19am — No Comments

I wrote this article about being a car dealer G.M. 12 years ago.........all principles still apply.

The Many Hats of the Auto Dealership General Manager

By Richard A Nimphie | Submitted On October 24, 2012

The general manager acts as an extension of the dealer/owner and, as such, not only assures the successful direction of long and short-range objectives, but is also responsible for the discipline, morale, and effectiveness and well-being of each person employed by the dealership. He/she develops efficient managers and works through them to see that mutually agreed upon goals…

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Added by Richard Nimphie on July 19, 2024 at 12:00pm — No Comments

BOTDOC AND KPA ANNOUNCE PARTNERSHIP ON COMPLETE COMPLIANCE SOLUTION AS MANY AUTO DEALERS ARE STILL FEELING THE PAIN OF RECENT CYBER THREATS

BOTDOC AND KPA ANNOUNCE PARTNERSHIP ON COMPLETE COMPLIANCE SOLUTION AS MANY AUTO DEALERS ARE STILL FEELING THE PAIN OF RECENT CYBER THREATS

 

Combined Solution Provides a Secure Way for Automotive Retailers to Transport Confidential Information with End-To-End Encryption

 

Monument, Co – July 16, 2024 - Botdoc, a pioneer in end-to-end encrypted communication, announced today it has partnered with KPA, a leader in…

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Added by John Sternal on July 16, 2024 at 9:34am — No Comments

Car Pros Tops List of LGBTQ-owned Companies in Puget Sound

Puget Sound Business Journal Ranks Top 20 Largest LGBTQ+ Owned Companies in the Region for 2024

 

RENTON, WA – July 16, 2024 – Car Pros Automotive Group, one of the fastest growing automotive groups in the United States, today announced that it ranked #1 on the list of Top 20 largest LGBTQ+ owned companies by…

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Added by Crystal Hartwell on July 16, 2024 at 9:33am — No Comments

HOW TO TRAIN A SALES TEAM TO SELL MORE CARS

Training is a key component of any dealership’s long-term plans. It unifies your team’s approach to sales, fine-tunes your brand identity, and can consistently deliver one of the biggest ROIs of anything you do for your business. 

However, if you don’t know how to train a sales team properly, it can also be a huge waste of time and money. It’s not…

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Added by Chris Vitale on July 11, 2024 at 10:10pm — No Comments

The Impact of Positive Improvement

Many businesses struggle with confessing they need improvement. Why is that such a bad thing to admit? The truth is, it’s not bad at all. 

 

Acknowledging there’s room for improvement is a skill not many possess. This is by no means a weakness; it is most certainly a strength in your repertoire. This skill allows your business to be one step…

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Added by Chris Vitale on July 9, 2024 at 11:31am — No Comments

6 REASONS TO INVEST IN SALES TEAM TRAINING FOR YOUR DEALERSHIP

Investing in a great training program is one of the best ways to increase all of your key metrics and meet your monthly sales goals. By bringing a specialist consultant who understands the auto industry and what it takes to sell effectively in this unique environment, your sales team can stay ahead of the competition by following the latest trends and perfecting vital skills like appointment setting and lead management. …

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Added by Chris Vitale on July 9, 2024 at 11:26am — No Comments

The Stepping Stones to Success

Training is the foundation for a business's success. Why settle for mediocrity when you can strive for greatness? Finding ways to step up your game can be difficult, but ongoing coaching makes the process seem effortless. 

 

What does practical coaching look like? What are the critical components needed to produce maximum…

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Added by Chris Vitale on July 5, 2024 at 2:32pm — No Comments

SUSTAINABLE TRAINING PROGRAMS TO INCREASE CAR SALES TEAM EFFICIENCY

Time is money, and your sales force needs to be efficient in their work. Extended pitches can derail closing and waste time, while a laser focus on identifying customer needs and pain points is key to solving problems and overcoming objections. 

However, achieving this is easier said than done, and training is essential for keeping your team sharp.…

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Added by Chris Vitale on July 4, 2024 at 12:45pm — No Comments

WHERE TO GET AUTOMOTIVE DEALERSHIP BDC TRAINING FOR YOUR TEAM

Every department at a dealership needs training, but your BDC can benefit the most from regular coaching to maximize the results they get for your business. They rely on their phone scripts and skills to set appointments for your salespeople, and the tiny details they get from training can be the difference between hitting your monthly goals and the entire dealership falling flat. …

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Added by Chris Vitale on July 2, 2024 at 11:26am — No Comments

4 DEALERSHIP BDC BEST PRACTICES TO RAISE THE BOTTOM LINE

BDCs are one of the most important revenue generators for your business, but it’s not always easy to directly measure ROI because they don’t sell directly. They generate leads, manage and anticipate customer needs, and use that information to set appointments and nurture customers toward engagement with your services. 

As a result, the concepts and…

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Added by Chris Vitale on June 27, 2024 at 2:16pm — No Comments

7 THINGS TO LOOK FOR WHEN HIRING A NEW BDC REP

Over two-thirds of customers say a business’s customer representatives are key to a great experience. Given that your business development center is the communications center of your entire dealership, the BDC reps you choose can make or break appointments and customer relationships before they even get started. …

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Added by Chris Vitale on June 25, 2024 at 9:04am — No Comments

Auto Dealership Buy/Sell Market Begins 2024 with Record Transactions, on Track to Nearly Double Pre-Covid Average

Dealership buy/sell transactions increased to a record 403 in the trailing twelve months as of March according to the First Quarter 2024 Blue Sky Report® by Kerrigan Advisors, driven by a rise in the number of sellers coming to market, providing buyers more options for capital deployment

 

Kerrigan Advisors introduces the Kerrigan Blue Sky Index

 

Incline Village, NV – June 24, 2024 – The auto dealership…

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Added by Crystal Hartwell on June 24, 2024 at 10:21am — No Comments

HOW MUCH IS YOUR AUTO BUSINESS DEVELOPMENT CENTER MAKING YOU—AND HOW MUCH SHOULD IT MAKE?

Many dealerships have built an auto business development center to drive appointment rates and generate more sales. The leading dealers are making money hand over fist on these investments—but it doesn’t feel like your BDC is delivering the same for you. 



What are they doing differently that’s working so much better?

Measuring…

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Added by Chris Vitale on June 20, 2024 at 12:48pm — No Comments

Kerrigan Advisors Represents San Antonio, Texas-Based Alamo Toyota and Houston, Texas-Based Tejas Toyota in Sale

 

 

Sale of the top selling brand in San Antonio and Houston highlights buyers continued interest in leading franchises in high-growth markets; transaction represents the 17th franchise sold by Kerrigan Advisors in Texas in the last 12…

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Added by Crystal Hartwell on June 18, 2024 at 1:03pm — No Comments

YOU HAVE A BDC BECAUSE IT’S WHAT YOU WERE TOLD TO DO—BUT IS IT DOING OK OR AMAZINGLY WELL?

Your business development center is the lifeblood of your dealership. Between channeling leads to your sales teams, setting appointments with customers, and staying ahead of customer needs, there isn’t a corner of your business it doesn’t impact. 

But it doesn’t generate profit all by itself, so it can be hard to understand how it’s performing. What…

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Added by Chris Vitale on June 18, 2024 at 11:33am — No Comments

Kerrigan Advisors Represents Ken Garff Automotive Group in Sale of Houston CDJR Dealership to Keating Auto Group

Sale of Northwest Chrysler Dodge Ram Jeep in Houston underscores demand for dealerships in high-growth, densely populated markets; Kerrigan Advisors leads the industry in buy/sell transactions, particularly in Texas – 17 franchises sold in 12 months

HOUSTON, TX – June 17, 2024 – Kerrigan Advisors, the premier sell-side advisor and thought partner to auto dealers nationwide, represented Salt Lake City, UT-based Ken Garff Automotive Group, the…

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Added by Crystal Hartwell on June 17, 2024 at 12:08pm — No Comments

HOW PHONE MYSTERY SHOPS CAN SHARPEN YOUR SALES TEAM

Even in today’s fast-paced digital world, the phone is still the most important business generator for every successful dealership. That means your team’s phone skills must be razor-sharp to capitalize on every revenue opportunity. 

Unfortunately, these critical phone interactions can be hard to evaluate, and a few small but important details can be…

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Added by Chris Vitale on June 13, 2024 at 10:53am — No Comments

Kerrigan Advisors Represents Sunrise Auto Group in Sale of Two Memphis Dealerships to Lithia Motors

Sale of top volume Buick GMC and Chevrolet dealerships in Tennessee underscores the strong buyer demand in high-growth, business friendly markets in the Southern region; transaction marks Kerrigan Advisors’ 273rd dealership sale

 

MEMPHIS, TN – June 11, 2024 – Kerrigan Advisors, the premier sell-side advisor and thought partner to auto dealers nationwide, represented Memphis, Tennessee-based Sunrise Auto Group in the sale of Sunrise…

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Added by Crystal Hartwell on June 11, 2024 at 10:46am — No Comments

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