Culture is not simply developed by a plaque on the wall. It’s patterned by leadership behavior which is being watched all the time.



Your team doesn’t follow what you say in meetings. They follow what you tolerate, repeat, and personally model.



✔️ If you want accountability, be accountable.

✔️ If you want urgency, show urgency.

✔️ If you want respect, demonstrate it when it’s inconvenient.



The moment leaders stop acting…

Are your weekly managemnet meetings "Production KPI-Goal Focused", or "Asset Management KPI Focused"?



Or (hopefully) a combination of both?



While production KPIs focuses on the immediate impact on revenue, asset management KPIs focus on long term financial health.



Concentration on both produces long-term sustainable profitability.



For meeting time allocation, consider focusing 60%-70% on production KPI-Goals and 30%-40% on asset management…

“Servant leadership” has become a buzzword. Many leaders say they practice it, but few truly live it.



In its purest form, servant leadership flips the traditional leadership model upside down. Instead of people working to serve the leader, the leader works to serve their people. In a dealership environment, where culture, communication, and connection directly impact customer experience, this leadership style is critical.…

One of the biggest challenges we have all faced is avoiding the perpetual end of the month sales syndrome. Invariably, it seems as though a vast % of the months sales come down to the last few days of the month. A few thoughts on avoidance:



✔️ Set weekly goals instead of monthly goals

✔️ Use of daily score boarding

✔️ Early bird pay plan…