Which Leadership Ratio Matters Most?

debt to equity…………….?

price to earnings…………?

net to sales………………..?

NO!    It’s the proportion of praise to criticism.

HINT:              …

• Determine what your aging policy is going to be, then stick with it!
• Aging policy has to be “pure”. In other words, if your aging policy is 60 days, then a vehicle must be off the books in 60 days, as opposed to, "Well, its 60 days so let’s determine what we will do with it".
• The best approach to aging is to review your…

The first time I came across the term MBWA was in one of my  college text books over 40 years ago. Admittedly, I felt the author was  attempting humor to describe an unprofessional approach to managing a  business and communicating with company associates. Little did I realize at the time, that this would be the most important management tool I  would use in my career as a dealership manager and owner.

Employee turnover has plagued the automobile industry for decades. Many articles…