Crystal Hartwell
  • Garden Grove, CA
  • United States
  • mWEBB Communications, Inc.
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Crystal Hartwell's Friends

  • Roger Williams
  • Paul Germana
  • Dan Weik (pronounced wick)
  • Rex Weaver
  • James Michael Bolek
  • Stan Sher
  • Matt Page
  • Phil S. Dixon Jr.
  • Vikram Kotnis
  • Anne Fleming
  • Sharon Hill
  • John J. Dillon Jr.
  • Allen Hartz
  • David Long
  • Terry Gibson
 

Crystal Hartwell's Page

Latest Activity

Crystal Hartwell posted a blog post

Gubagoo Selected as Certified Provider for Dealer.com

West Palm Beach, FL– January 27, 2015 – Gubagoo, the fastest growing chat and website engagement provider for dealerships, today announced that it has been selected as a trusted provider in Dealer.com’s Certified Provider Program.  To qualify as a provider in the program, companies and their products must have proven value, security, efficiency, and return on investment, giving customers added assurance that they are choosing high-quality, complementary software and services.Gubagoo’s ChatSmart…See More
Tuesday
Crystal Hartwell and Roger Williams are now friends
Tuesday
Crystal Hartwell posted blog posts
Jan 23
Crystal Hartwell posted blog posts
Jan 22
Crystal Hartwell posted blog posts
Jan 21
Crystal Hartwell posted a blog post

DMEa Adds ‘Tap-to-Pay’ Functionality to its Groundbreaking Mobile App, Driver Connect

Consumers can now view their service invoice and ‘tap to pay’ instantly when the mobile app alerts them that their car is ready from serviceNew study shows that consumers are embracing dealership mobile apps and want mobile payment functionality, as well as quick access to service history, scheduling and special offersDaytona Beach, FL – January 15, 2015 – DMEautomotive (DMEa) today unveiled version 3.0 of its groundbreaking mobile app, Driver Connect, with new ‘tap to pay’ functionality.  This…See More
Jan 15
Crystal Hartwell posted blog posts
Jan 13
Crystal Hartwell's blog post was featured

Major Acquisitions Skyrocket U.S. Dealership Buy/Sell Activity -- Up 89% Year-Over-Year

Acquisition activity soaring; Berkshire Hathaway acquisition of Van Tuyl and Lithia acquisition of DCH push pricing expectations to record peaks, according to Q3 Kerrigan Quarterly Blue Sky Report; Kerrigan Advisors announces new private equity/family office advisory to meet evolving market needs Irvine, CA, December 2, 2014 – U.S. dealership buy/sell activity hit new highs in the first three quarters of 2014, soaring to an 89% increase year-over-year, according to the just released Kerrigan…See More
Dec 3, 2014
Crystal Hartwell posted blog posts
Dec 2, 2014
Crystal Hartwell and Sharon Hill are now friends
Oct 23, 2014
Crystal Hartwell posted a blog post

DrivingSales Announces Innovation Cup and Dealer Best Idea Award Winners for 2014

 New Car IQ from Pearl Technology wins 2014 Innovation Cup Award and “YouTube Postal Service” from Robert Karbaum E-Commerce Manager, Weins Canada Inc./Don Valley North Lexus, wins the 2014 Dealer Best Idea Award; presented at 2014 DrivingSales Executive Summit   Salt Lake City, Utah – October 20, 2014 – DrivingSales today announced the winners of the 2014 DrivingSales Innovation Cup and Dealer Best Idea Awards. “New Car IQ” from Pearl Technology won…See More
Oct 20, 2014
Crystal Hartwell posted a blog post

“Smart” Chat vs. Passive Chat: Study of Toyota, Lexus and Scion Dealers Proves New Smart Chat Platform Drives Huge Increase in Website Traffic Conversions

 Comprehensive Study of 68 Dealerships using Gubagoo’s ChatSmart Platform Shows 77% Chat-to-Lead Conversion West Palm Beach, FL - October 8, 2014 – A comprehensive study[1] of 68 Toyota, Lexus and Scion dealers using a next-generation “smart” chat solution versus old-school, passive chat has shown consistently high chat-to-lead conversion rates of 77%. Dealers who had used another chat product reported a marked improvement with Gubagoo’s managed chat solution,…See More
Oct 8, 2014
Crystal Hartwell posted blog posts
Sep 30, 2014
Crystal Hartwell posted a blog post

Your Service Retention Metrics: ‘Lying Liars and the Lies They Tell’ - Revealed by DMEa at Automotive News Webinar

Free webinar on Thursday, October 2nd at 2 p.m. EST offers a completely new way of measuring customer value, plus five things every dealership can do to increase retention NOW Daytona Beach, FL–September 23, 2014– DMEautomotive (DMEa) announces the 10th in a series of webinars the company is hosting with Automotive News. The 60-minute webinar, Your Service Retention Metrics: Lying Liars and the Lies They Tell offers a wake-up call for dealers on the service retention metrics they have been…See More
Sep 23, 2014
Crystal Hartwell posted a blog post

Gubagoo is a Finalist for Most Innovative Dealership Solution of 2014

‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ selected by dealers as DrivingSales Innovation Cup Award finalist; Gubagoo to present onstage at DrivingSales Executive Summit West Palm Beach, FL and Salt Lake City, UT – September 22, 2014 – ‘Gubagoo Behavioral Engagement & Analytics Technology (BEAST), and Chat and Call Centers’ has been named a finalist for the DrivingSales Innovation Cup…See More
Sep 22, 2014
Crystal Hartwell posted blog posts
Sep 16, 2014

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
mWEBB Communications, Inc.
What is your current position within your organization?
Public Relations
What is your company website?
http://mwebbcom.com/
How did you specifically hear about dealerELITE? If referred, who?
colleague
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Share news and best practice tips for Internet sales department, F&I, aftermarket sales at dealerships, key findings from industry research, leveraging social media, etc.

Crystal Hartwell's Blog

Gubagoo Selected as Certified Provider for Dealer.com

Posted on January 27, 2015 at 3:34pm 0 Comments

West Palm Beach, FL– January 27, 2015 – Gubagoo, the fastest growing chat and website engagement provider for dealerships, today announced that it has been selected as a trusted provider in Dealer.com’s Certified Provider Program.  To qualify as a provider in the program, companies and their products must have proven value, security, efficiency, and return on investment, giving customers added assurance that they are choosing high-quality, complementary software and…

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CallSource Automotive Brings Industry-Leading Call Tracking and Management System to Australia

Posted on January 23, 2015 at 9:58pm 0 Comments

 

Company to help Australian dealers improve call-to-conversion ratios with U.S.-patented system that generates an average of $320K+ in additional annual earnings for US dealers; Hyundai Australia first to roll out system to dealer network

 

San Francisco, Calif. - January 23, 2015 - CallSource, the U.S. leader in call tracking, management and training, announced…

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DMEautomotive’s Driver Connect Collects Two More Top Honors: AWA Award and 2015 Digital Edge 25 Award

Posted on January 23, 2015 at 2:20pm 0 Comments

 

DMEautomotive’s groundbreaking mobile app for dealerships wins Automotive Website Award for second year in a row, and is an honoree in the prestigious Digital Edge 25 Awards

 

San Francisco, Calif. – January 23, 2015 – DMEautomotive (DMEa) today announced that its groundbreaking dealer-branded mobile app, Driver Connect, has received two of the most prestigious honors in the…

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CallSource CallTrack® Presented with DrivingSales Dealer Satisfaction Award

Posted on January 23, 2015 at 11:14am 0 Comments

CallSource receives a “Top Rated” Award for Dealer Satisfaction in Call Management Category

 

San Francisco, CA – January 23, 2015 – CallSource’s CallTrack® is the recipient of a “Top Rated” Call Management award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention…

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