Crystal Hartwell
  • Garden Grove, CA
  • United States
  • mWEBB Communications, Inc.
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Crystal Hartwell's Friends

  • Roger Williams
  • Paul Germana
  • Dan Weik (pronounced wick)
  • Rex Weaver
  • James Michael Bolek
  • Stan Sher
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  • Vikram Kotnis
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Crystal Hartwell's Page

Latest Activity

Crystal Hartwell posted a blog post

CarStory® Wins Dealer Marketing Magazine’s 2015 Technology Leadership Award

 CarStory Market Reports named highest rated in Mobile Solutions category Austin, Texas – April 13, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicles, announced today that it is the winner of a Dealer Marketing Magazine’s 2015 Technology Leadership Awards in the Mobile Solutions category. “We’re so pleased our dealer customers nominated us and we thank Dealer Marketing Magazine for the opportunity – it’s an honor to have been awarded the…See More
Monday
Crystal Hartwell posted a blog post

DrivingSales Announces the Most Valuable Insight of 2015 at Presidents Club in New York City

 "The Importance of Quality Response," presented by SCI MarketView,named 2015’s Most Valuable Insight at third annual DrivingSales Presidents Club Salt Lake City, UT– April 8, 2015 – DrivingSales today announced that "The Importance of Quality Response," presented by SCI MarketView, has been named the 2015 DrivingSales Most Valuable Insight.  SCI MarketView received the award from DrivingSales CEO Jared Hamilton at the sold-out…See More
Apr 8
Crystal Hartwell posted blog posts
Apr 7
Crystal Hartwell's blog post was featured

What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants

From the top 25 “must-have” vehicle features to the optimal number of marketplace photos, new report from CarStory provides key insights on market Key FindingsOptimal number of images on an online used car marketplace = 986% of used car shoppers log onto the internet first MP3, iPod, Bluetooth top three features in highest demandVehicles with prices ending in “99” convert the bestVehicle condition is most important detail in vehicle description  Austin, Texas – April 1, 2015 – CarStory, the…See More
Apr 2
Steve Stauning commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"Steve Chessin - I think participants were given a choice and asked to select "all that apply." It's doubtful that warranty was included in the choices. "
Apr 2
steven chessin commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"It seems odd that the top 3 must haves are involved with the sound system. Plus satellite radio and high-def (?) radio. The last is the low-end standard on all cars. And warranty wasn't on the radar. "
Apr 2
Steve Stauning commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"I recommend the DealerELITE visitors download and read this White Paper. Unlike most vendor-created studies, this one is not a self-serving sales pitch. Rather, the information is important and usable. "
Apr 1
Crystal Hartwell posted blog posts
Apr 1
Crystal Hartwell posted a blog post

Automotive Sales Could Grow 24% if Retail Experience Improved

  56% would buy more often if the dealership process was not so difficultNew research from DrivingSales identifies how the growing gap between consumer expectations and the current automotive buying process is suppressing car sales volume New York – March 31, 2015 – Automotive sales could grow up to 24% if the retail experience improves, according to key findings released today from a new research initiative from DrivingSales.  The DrivingSales Consumer Experience Study is based on a 16…See More
Mar 31
Crystal Hartwell posted a blog post

Wayne Reaves Adds CarStory Market Reports to its Nearly 2000 Dealer Websites

The partnership marks the second customer-wide rollout of the reports by a dealer website provider and grows the CarStory dealer network to more than 3,000 dealerships nationwide. Austin, Texas – March 23, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicle pricing and preferences, today announced that Wayne Reaves, a leading provider of…See More
Mar 23
Crystal Hartwell posted a blog post

CallSource is a Finalist for DrivingSales Most Valuable Insight Award

CallSource will present “Fine Tune Your Fixed Ops Phone Skills: Inbound Call Handling Secrets Revealed,” based on original research, at the DrivingSales Presidents Club in New York City March 31-April 1, 2015Westlake Village, Calif. and Salt Lake City, UT - March 19, 2015 - CallSource, the U.S. leader in call tracking, management and training, has been selected as a finalist for the 2015 DrivingSales Most Valuable Insight Award, which was created to foster the spirit of progress and thought…See More
Mar 19
Crystal Hartwell posted a blog post

DrivingSales Announces Finalists for 2015 Most Valuable Insight Award

 Finalists, selected by dealer judges from twenty-eight submissions, will compete for 2015 MVI award at DrivingSales Presidents Club conference Salt Lake City, UT - March 12, 2015 - DrivingSales today announced the finalists of the 2015 DrivingSales Most Valuable Insight Competition, which was created to foster the spirit of progress and thought leadership in the auto industry. Contestants for the award are asked to provide an insight, founded on original research, which can provide…See More
Mar 12
Crystal Hartwell posted a blog post

CarStory Market Reports Selected for DealerInspire’s Award-Winning Dealer Website Platform

   DealerInspire’s network of dealers now have immediate access to CarStory’s unique reports, which are based on analysis of millions of used vehicle listings and millions of real-world, real-time searches by online shoppers. Austin, Texas – March 3, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicle pricing and preferences, today announced another partnership with a leading provider of dealership websites, DealerInspire. An advanced website…See More
Mar 3
Crystal Hartwell posted a blog post

AutoCorner Integrates CarStory Market Reports into Auto Dealer Websites

Partnership means over 1,000 independent dealers will benefit from CarStory’s unique reports, which are designed to build consumer confidence in used car purchasing process and to help dealers better engage customers online and on the lot Austin, Texas - February 24, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicle pricing and preferences, today announced that it has partnered with AutoCorner, a leading website provider for independent…See More
Feb 24
Crystal Hartwell posted a blog post

Gubagoo Selected as Certified Provider for Dealer.com

West Palm Beach, FL– January 27, 2015 – Gubagoo, the fastest growing chat and website engagement provider for dealerships, today announced that it has been selected as a trusted provider in Dealer.com’s Certified Provider Program.  To qualify as a provider in the program, companies and their products must have proven value, security, efficiency, and return on investment, giving customers added assurance that they are choosing high-quality, complementary software and services.Gubagoo’s ChatSmart…See More
Jan 27
Crystal Hartwell and Roger Williams are now friends
Jan 27

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
mWEBB Communications, Inc.
What is your current position within your organization?
Public Relations
What is your company website?
http://mwebbcom.com/
How did you specifically hear about dealerELITE? If referred, who?
colleague
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Share news and best practice tips for Internet sales department, F&I, aftermarket sales at dealerships, key findings from industry research, leveraging social media, etc.

Crystal Hartwell's Blog

CarStory® Wins Dealer Marketing Magazine’s 2015 Technology Leadership Award

Posted on April 13, 2015 at 2:48pm 0 Comments



 

CarStory Market Reports named highest rated in Mobile Solutions category

 

Austin, Texas – April 13, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicles, announced today that it is the winner of a Dealer Marketing Magazine’s 2015 Technology…

Continue

DrivingSales Announces the Most Valuable Insight of 2015 at Presidents Club in New York City

Posted on April 8, 2015 at 7:05pm 0 Comments

 

"The Importance of Quality Response," presented by SCI MarketView,

named 2015’s Most Valuable Insight at third annual DrivingSales Presidents Club

 

Salt Lake City, UT– April 8, 2015DrivingSales today announced that "The Importance of Quality…

Continue

DMEa Launches Service Connect: Mobile App for the Aftermarket Puts Service Information, Savings in Aftermarket Customers’ Hands

Posted on April 7, 2015 at 1:36pm 0 Comments

 

Award-winning customizable mobile technology helps Aftermarket retailers retain and engage with today’s “always-on” consumer

 

Daytona Beach, FL – April 7, 2015DMEautomotive today announced the launch of Service Connect, a new mobile app built for the unique needs of the Aftermarket service provider. The technology upon which Service Connect is built…

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CallSource Uncovers Six Key Behaviors to Successful Service Appointment Setting

Posted on April 7, 2015 at 1:30pm 0 Comments

 

CallSource manages over 8 million calls to dealerships every month and analyzed nearly 2,500 calls to determine how auto dealers can convert more service calls into appointments

 

Westlake Village, CA – April 7, 2015 - CallSource, the U.S. leader in call management, tracking, and training, conducted research into best practices for…

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