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Crystal Hartwell
  • Garden Grove, CA
  • United States
  • mWEBB Communications, Inc.
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Crystal Hartwell's Page

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Brian Bennington liked Crystal Hartwell's blog post The KAR Index™ Drops 9% in Two Weeks
May 18
Crystal Hartwell posted a blog post

The KAR Index™ Drops 9% in Two Weeks

Index from Kerrigan Advisors shows high inventory levels, gross margin compression, and weak sales forecasts depressing public auto retailer valuations  Irvine, CA, May 18, 2016 – Kerrigan Advisors today announced that The KAR Index™ (The Kerrigan Auto Retail Index) has dropped 9% - from 496.82 to 452.49 – in just the last two weeks, indicating depressed public auto retailer valuations. The KAR Index™ attributes the sharp drop to higher inventory levels, gross margin compression in new vehicle…See More
May 18
Crystal Hartwell posted a blog post

CallSource Expands Management Team

 Appointment of key marketing and sales execs, Robin Schweitzer and Bill Bauwens, adds 35+ years of sales and marketing expertise to leading call management company Westlake Village, CA – May 12, 2016 – CallSource today announced the appointment of two veteran sales and marketing executives to its management team. Robin Schweitzer brings a 20-year record of marketing success to her role as Marketing Director for the company; Bill Bauwens adds over 15 years of strategic and measurable sales…See More
May 12
Crystal Hartwell posted a blog post

Gubagoo ChatSmart Presented with DrivingSales Dealer Satisfaction Award

 Gubagoo ChatSmart received a “Top Rated” Award for Dealer Satisfaction in the Chat Products Category West Palm Beach, FL – April 26, 2016 – Gubagoo ChatSmart is the recipient of a “Top Rated” Chat Products award in the seventh annual DrivingSales Dealer Satisfaction Awards. “We are honored to receive a DrivingSales Dealer Satisfaction Award for ChatSmart,” said Brad Title, CEO of Gubagoo, Inc. “Especially because this award is based on comparisons and ratings from dealerships on the industry’s…See More
Apr 26
DealerELITE liked Crystal Hartwell's profile
Mar 31
Crystal Hartwell was featured
Mar 31
Crystal Hartwell posted blog posts
Mar 31
Crystal Hartwell posted blog posts
Mar 30
Crystal Hartwell posted a blog post

Website Rankings and Conversions Increase with Dealership Switch to .Cars URL

  Study shows new automotive domain improves over 50% of search rankings  Santa Monica, CA – March 28, 2016 – A new dealership case study conducted by independent SEO experts GlobeRunner reveals that new automotive-specific domain names, .Cars, .Car, and .Auto (“.Cars”), are lifting search rankings, conversions, and traffic. Since launching in January, .Cars has been globally adopted by automotive businesses like Chinese manufacturer…See More
Mar 28
Jon Floyd liked Crystal Hartwell's blog post U.S. Dealership Buy/Sells Hit Record Highs in 2015: New Entrants Drive 29% of Sales, according to The Blue Sky Report™ released by Kerrigan Advisors
Mar 9
DealerELITE liked Crystal Hartwell's blog post U.S. Dealership Buy/Sells Hit Record Highs in 2015: New Entrants Drive 29% of Sales, according to The Blue Sky Report™ released by Kerrigan Advisors
Mar 9
Crystal Hartwell's blog post was featured

U.S. Dealership Buy/Sells Hit Record Highs in 2015: New Entrants Drive 29% of Sales, according to The Blue Sky Report™ released by Kerrigan Advisors

 Dealership valuations skyrocket; Van Tuyl, Berkshire Hathaway acquisitions have major impact; new entrants outpace publics by over 4 to 1  Irvine, CA, March 9, 2016 – U.S. dealership buy/sell activity reached record highs in 2015[1], with activity by new entrants outpacing public company acquisitions by over four to one, according to The Blue Sky Report™, a Kerrigan Quarterly, which today released its full year 2015 analysis.  The report from Kerrigan Advisors is the auto…See More
Mar 9
Crystal Hartwell posted a blog post

U.S. Dealership Buy/Sells Hit Record Highs in 2015: New Entrants Drive 29% of Sales, according to The Blue Sky Report™ released by Kerrigan Advisors

 Dealership valuations skyrocket; Van Tuyl, Berkshire Hathaway acquisitions have major impact; new entrants outpace publics by over 4 to 1  Irvine, CA, March 9, 2016 – U.S. dealership buy/sell activity reached record highs in 2015[1], with activity by new entrants outpacing public company acquisitions by over four to one, according to The Blue Sky Report™, a Kerrigan Quarterly, which today released its full year 2015 analysis.  The report from Kerrigan Advisors is the auto…See More
Mar 9
DealerELITE liked Crystal Hartwell's blog post Dealers Seeing Huge Spike in Inbound Calls, But Less Than 40% Confident They Manage Calls Effectively
Mar 2
Crystal Hartwell's blog post was featured

Dealers Seeing Huge Spike in Inbound Calls, But Less Than 40% Confident They Manage Calls Effectively

 CallSource survey shows that over 1/3 of dealers believe they lose 1 in 5 sales calls to a competitor Westlake Village, CA – March 1, 2016 – A new survey of dealerships from CallSource shows that dealers are still ignoring their ringing phones, despite the fact that the majority (89%) report that inbound calls to their dealerships have increased, with nearly 50% seeing an over 15% increase within the last year alone.Have Inbound Sales Calls Increased at Your Dealership?No…See More
Mar 2
Crystal Hartwell posted a blog post

Dealers Seeing Huge Spike in Inbound Calls, But Less Than 40% Confident They Manage Calls Effectively

 CallSource survey shows that over 1/3 of dealers believe they lose 1 in 5 sales calls to a competitor Westlake Village, CA – March 1, 2016 – A new survey of dealerships from CallSource shows that dealers are still ignoring their ringing phones, despite the fact that the majority (89%) report that inbound calls to their dealerships have increased, with nearly 50% seeing an over 15% increase within the last year alone.Have Inbound Sales Calls Increased at Your Dealership?No…See More
Mar 1

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Vendor Partner
What company do you work for (or own)?
mWEBB Communications, Inc.
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Public Relations
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http://mwebbcom.com/
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colleague
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Share news and best practice tips for Internet sales department, F&I, aftermarket sales at dealerships, key findings from industry research, leveraging social media, etc.

Crystal Hartwell's Blog

The KAR Index™ Drops 9% in Two Weeks

Posted on May 18, 2016 at 11:23am 0 Comments

Index from Kerrigan Advisors shows high inventory levels, gross margin compression, and weak sales forecasts depressing public auto retailer valuations

 

 

Irvine, CA, May 18, 2016 – Kerrigan Advisors today announced that The KAR Index™ (The Kerrigan Auto Retail Index) has dropped 9% - from 496.82 to 452.49 – in just the last two weeks, indicating depressed public auto…

Continue

CallSource Expands Management Team

Posted on May 12, 2016 at 12:32pm 0 Comments



 

Appointment of key marketing and sales execs, Robin Schweitzer and Bill Bauwens, adds 35+ years of sales and marketing expertise to leading call management company

 

Westlake Village, CA – May 12, 2016 – CallSource today announced the appointment of two veteran sales and marketing executives to its management team. Robin Schweitzer brings a 20-year record of marketing success to her role as Marketing Director for…

Continue

Gubagoo ChatSmart Presented with DrivingSales Dealer Satisfaction Award

Posted on April 26, 2016 at 10:28am 0 Comments

 

Gubagoo ChatSmart received a “Top Rated” Award for Dealer Satisfaction in the Chat Products Category

 

West Palm Beach, FL – April 26, 2016 – Gubagoo ChatSmart is the recipient of a “Top Rated” Chat Products award in the seventh annual DrivingSales Dealer Satisfaction Awards.

 

“We are honored to receive a DrivingSales Dealer Satisfaction Award for ChatSmart,”…

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Gubagoo Launches RESQ: A Revolutionary New Way to Take Control of Your Chat, Text and Phone Calls

Posted on March 31, 2016 at 11:38am 0 Comments

 

The new RESQ app – powered by Gubagoo – gives dealerships unprecedented visibility and control into off-showroom sales conversations, including calls, texts and chats

 

West Palm Beach, FL – March 31, 2016 – Gubagoo today announced the launch of RESQ, a landmark new application that will change the way dealerships use…

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Blog Posts

The Two Rules

Posted by Rob Gehring on May 25, 2016 at 2:30pm 0 Comments

The Two Rules…

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Building Credibility Through Defining Terms

Posted by Michael Hargrove on May 25, 2016 at 12:52pm 0 Comments

What would it mean to you if you were to pick up a skill that…

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Most Segments Showed Good Retention Last Week

Posted by Black Book on May 24, 2016 at 4:22pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…

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BLACK BOOK SIGNS BULLSEYE PROSPECTING DISTRIBUTION AGREEMENT WITH GAUSS DIGITAL MARKETING

Posted by Black Book on May 24, 2016 at 4:19pm 0 Comments

Black Book, a division of Hearst Business Media that provides new- and used-vehicle valuation services and custom data licensing solutions, today announced a distribution agreement with Gauss Digital Marketing to leverage Bullseye Prospecting as…

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Top 15 Service Advisor Myths

Posted by Jeff Cowan on May 24, 2016 at 3:28pm 1 Comment

Myths are dangerous things. They are invented from misinformation and the…

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How to Tell Your Brand Story

Posted by Paul Potratz on May 24, 2016 at 11:34am 0 Comments

For this week's Think Tank Tuesday, I interviewed Ray Bleser: owner of Northeastern Fine Jewelry.

Ray introduces a different way that he portrays his brand to instill trust in…

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