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Crystal Hartwell
  • Garden Grove, CA
  • United States
  • mWEBB Communications, Inc.
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Crystal Hartwell's Page

Latest Activity

Crystal Hartwell posted a blog post

DMEautomotive’s Driver Connect Selected As Finalist In 2015 American Business AwardsSM

 Auto dealer-branded, consumer-facing mobile app is recognized for its exceptional value in the business-to-business product category: Driver Connect is increasing appointments, visit frequency and incremental revenue for auto dealership service departments Jacksonville, FL – May 19, 2015 – DMEautomotive’s groundbreaking mobile app for auto dealerships, Driver Connect, was named a Finalist today in the Business-to-Business Products category in The 2015 American Business Awards, and will…See More
Tuesday
Crystal Hartwell posted a blog post

New Dealership Survey: 80% Believe CFPB Regulations Will Be Implemented; Yet 60% Don’t Have Plans in Place to Meet Regulations

  eLEND Solutions™ survey reveals that eight in ten dealers agree that a connected online and in-store experience will help sell more cars faster and lead to greater customer satisfaction Mission Viejo, CA – May 6, 2015 –Eighty percent of auto dealers expect that CFPB regulations will be implemented in the near future, according to a new survey conducted by eLEND Solutions™.  The survey also revealed that less than half of dealers have plans in place to meet these new regulations, which will…See More
May 6
Crystal Hartwell posted a blog post

CallSource Acquires ContactPoint’s Phone Coaching and Training Division

 CallSource expands its leadership in end-to-end call management, tracking, and training Westlake Village, CA – April 30, 2015 - CallSource, the leader in call management, tracking, and training, has entered into an agreement with ContactPoint (also known as LogMyCalls) to acquire the company’s phone coaching and training division. Simultaneously, CallSource agreed to sell to ContactPoint the segments of its media division (publishers, ad agencies, internet listing sites, etc.) that are outside…See More
Apr 30
Crystal Hartwell posted a blog post

Autoblog, AOL’s Automotive Channel, Incorporates CarStory® Market Reports

 Featuring independent, third-party data for consumers higher in the shopping funnel promises to accelerate purchasing decisions Austin, Texas – April 29, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicles, today announced the integration of its award-winning CarStory Market Reports into the Autoblog marketplace, an AOL automotive channel. CarStory Market Reports help consumers make more informed buying…See More
Apr 29
Crystal Hartwell posted blog posts
Apr 20
Crystal Hartwell posted a blog post

CarStory® Wins Dealer Marketing Magazine’s 2015 Technology Leadership Award

 CarStory Market Reports named highest rated in Mobile Solutions category Austin, Texas – April 13, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicles, announced today that it is the winner of a Dealer Marketing Magazine’s 2015 Technology Leadership Awards in the Mobile Solutions category. “We’re so pleased our dealer customers nominated us and we thank Dealer Marketing Magazine for the opportunity – it’s an honor to have been awarded the…See More
Apr 13
Crystal Hartwell posted a blog post

DrivingSales Announces the Most Valuable Insight of 2015 at Presidents Club in New York City

 "The Importance of Quality Response," presented by SCI MarketView,named 2015’s Most Valuable Insight at third annual DrivingSales Presidents Club Salt Lake City, UT– April 8, 2015 – DrivingSales today announced that "The Importance of Quality Response," presented by SCI MarketView, has been named the 2015 DrivingSales Most Valuable Insight.  SCI MarketView received the award from DrivingSales CEO Jared Hamilton at the sold-out…See More
Apr 8
Crystal Hartwell posted blog posts
Apr 7
Crystal Hartwell's blog post was featured

What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants

From the top 25 “must-have” vehicle features to the optimal number of marketplace photos, new report from CarStory provides key insights on market Key FindingsOptimal number of images on an online used car marketplace = 986% of used car shoppers log onto the internet first MP3, iPod, Bluetooth top three features in highest demandVehicles with prices ending in “99” convert the bestVehicle condition is most important detail in vehicle description  Austin, Texas – April 1, 2015 – CarStory, the…See More
Apr 2
Steve Stauning commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"Steve Chessin - I think participants were given a choice and asked to select "all that apply." It's doubtful that warranty was included in the choices. "
Apr 2
steven chessin commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"It seems odd that the top 3 must haves are involved with the sound system. Plus satellite radio and high-def (?) radio. The last is the low-end standard on all cars. And warranty wasn't on the radar. "
Apr 2
Steve Stauning commented on Crystal Hartwell's blog post What Do Used Car Shoppers Want? New Study Reveals Habits, Needs and Wants
"I recommend the DealerELITE visitors download and read this White Paper. Unlike most vendor-created studies, this one is not a self-serving sales pitch. Rather, the information is important and usable. "
Apr 1
Crystal Hartwell posted blog posts
Apr 1
Crystal Hartwell posted a blog post

Automotive Sales Could Grow 24% if Retail Experience Improved

  56% would buy more often if the dealership process was not so difficultNew research from DrivingSales identifies how the growing gap between consumer expectations and the current automotive buying process is suppressing car sales volume New York – March 31, 2015 – Automotive sales could grow up to 24% if the retail experience improves, according to key findings released today from a new research initiative from DrivingSales.  The DrivingSales Consumer Experience Study is based on a 16…See More
Mar 31
Crystal Hartwell posted a blog post

Wayne Reaves Adds CarStory Market Reports to its Nearly 2000 Dealer Websites

The partnership marks the second customer-wide rollout of the reports by a dealer website provider and grows the CarStory dealer network to more than 3,000 dealerships nationwide. Austin, Texas – March 23, 2015 – CarStory, the industry’s largest provider of crowdsourced data and analytics on used vehicle pricing and preferences, today announced that Wayne Reaves, a leading provider of…See More
Mar 23
Crystal Hartwell posted a blog post

CallSource is a Finalist for DrivingSales Most Valuable Insight Award

CallSource will present “Fine Tune Your Fixed Ops Phone Skills: Inbound Call Handling Secrets Revealed,” based on original research, at the DrivingSales Presidents Club in New York City March 31-April 1, 2015Westlake Village, Calif. and Salt Lake City, UT - March 19, 2015 - CallSource, the U.S. leader in call tracking, management and training, has been selected as a finalist for the 2015 DrivingSales Most Valuable Insight Award, which was created to foster the spirit of progress and thought…See More
Mar 19

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
mWEBB Communications, Inc.
What is your current position within your organization?
Public Relations
What is your company website?
http://mwebbcom.com/
How did you specifically hear about dealerELITE? If referred, who?
colleague
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Share news and best practice tips for Internet sales department, F&I, aftermarket sales at dealerships, key findings from industry research, leveraging social media, etc.

Crystal Hartwell's Blog

DMEautomotive’s Driver Connect Selected As Finalist In 2015 American Business AwardsSM

Posted on May 19, 2015 at 12:22pm 0 Comments

 

Auto dealer-branded, consumer-facing mobile app is recognized for its exceptional value in the business-to-business product category: Driver Connect is increasing appointments, visit frequency and incremental revenue for auto dealership service departments

 

Jacksonville, FL – May 19, 2015 – DMEautomotive’s groundbreaking mobile app for auto dealerships, Driver Connect, was named a Finalist today in the…

Continue

Enhanced Certification Platform from SureSale(TM) Helps Dealerships Target the 20 Million Used Cars Not Covered by Manufacturer CPO Programs

Posted on May 12, 2015 at 11:44am 0 Comments

New “Check, Inspect and Protect” platform helps auto dealers sell used cars faster, and at a higher profit, while giving today's used car shopper more peace of mind

 

Las Vegas, NV – May 12, 2015 SureSale, the certified pre-owned marketing program designed to change the way used cars are bought and sold, today launched its upgraded certification platform –…

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New Dealership Survey: 80% Believe CFPB Regulations Will Be Implemented; Yet 60% Don’t Have Plans in Place to Meet Regulations

Posted on May 6, 2015 at 10:07am 0 Comments

 

 

eLEND Solutions survey reveals that eight in ten dealers agree that a connected online and in-store experience will help sell more cars faster and lead to greater customer satisfaction

 

Mission Viejo, CA – May 6, 2015 –Eighty percent of auto dealers expect that CFPB regulations will be implemented in the near future, according…

Continue

CallSource Acquires ContactPoint’s Phone Coaching and Training Division

Posted on April 30, 2015 at 4:36pm 0 Comments



 

CallSource expands its leadership in end-to-end call management, tracking, and training

 

Westlake Village, CA – April 30, 2015 - CallSource, the leader in call management, tracking, and training, has entered into an agreement with ContactPoint (also known as LogMyCalls) to acquire the company’s phone coaching and…

Continue

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Blog Posts

Good Failure and Bad Failure, Part II

Posted by Robin Cunnigham on May 21, 2015 at 7:28pm 0 Comments

failure and success

I recently wrote a blog for NCM, Up to Speed, titled: There is Good Failure and Bad Failure. That idea had been floating around in my…

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Why Technicians and Service Advisors Need Marriage Counseling

Posted by Richard Holland on May 21, 2015 at 8:45am 0 Comments

Life in the retail automotive industry is taxing. Managers and…

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The best celebrity weddings of 2014

Posted by Diyana on May 21, 2015 at 5:03am 0 Comments

Who doesn't get excited about organising their big day? Whether you spend years planning the event, or arrange everything in just a matter of weeks, every wedding is as unique as the bride and…

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LEASE OFFERS HEAT UP AHEAD OF MEMORIAL DAY SALES

Posted by John Sternal on May 20, 2015 at 4:51pm 0 Comments

LEASE OFFERS HEAT UP AHEAD OF MEMORIAL DAY SALES





Swapalease.com, the nation’s largest car lease marketplace, reports several aggressive lease deals in May according to its Wantalease.com new lease online…

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