Cars.com Employee Responds To The Internet Sales 20 Group Invite...
Unfortunately, Chip Withrow responded to the Video Invite to set the record straight for 200+ dealers at the Internet Sales 20 Group in New York May 18-20
I don't think that AutoTrader.com and Cars.com will respond.…Continue
Dealerships have become subject to increased regulation and enforcement, particularly in the areas of consumer advertising, consumer finance and consumer privacy. I recently posted an article to this blog entitled: Auto Dealer Arranged Financing: 51 Laws a Dealer Must…Continue
Added by Greg Johnson on March 28, 2015 at 4:00am — No Comments
Attention Autotrader, Cars.com, Car Gurus, Edmunds, Kelley Blue Book, Autobytel, Carsdirect & TrueCar…
Car Dealers, I have worked with over 900+ dealerships and I have to tell you that one…Continue
Added by Sean V. Bradley on March 27, 2015 at 11:55pm — No Comments
Added by Virgil Stanphill on March 27, 2015 at 5:32pm — No Comments
Google has come up with a new factor to include when calculating rank and this time it has nothing to do with mobile. On this week's Hard Facts, see what your company needs to be doing to stay on top.
Added by Paul Potratz on March 27, 2015 at 2:32pm — No Comments
It goes without saying that if a business is going to maximize sales revenues they would need to focus on three key areas of business…the people, the processes and performance. I call these…essentials.
Having the right people with the right skills and talents is essential.…Continue
Added by Joseph Rosales on March 27, 2015 at 9:28am — No Comments
American online communication predominantly uses text in English. However, depending on your dealership’s location, your customer base could have more non-English…Continue
Added by Rebecca Kon on March 26, 2015 at 5:42pm — No Comments
Today we’re going to focus on a basic, but often lost practice of How to Make the Perfect First Impression.
Depending on the research that you listened to, some people say that you have around 7-20 seconds to make a good first impression.
See, YOU DON’T GET A SECOND CHANCE to make a good first impression.
So I want to give you a couple of reminders on how to make sure that you make better first impressions with…Continue
Added by Dave Benson on March 26, 2015 at 3:52pm — No Comments
Reputation management has been around for longer than the internet. It's not new. In the past, it's been considered public relations, branding, customer service, word of mouth; the list of different components associated with old school reputation management is huge.
In the automotive industry, it's…Continue
Added by Peter Martin on March 26, 2015 at 11:34am — No Comments
Introducing the new Black Book Market Insights, a weekly report capturing the latest vehicle valuation trends straight from the auction lanes and reported as it happens by Black Book’s team of editors. The data, trends and insights delivered weekly in this report will help you make the right decisions to identify growth opportunities and maximize profit potential. This week is the second issue, covering the latest trends and data impacting the automotive industry here in late…Continue
Added by Black Book on March 26, 2015 at 10:30am — No Comments
We all want new customers. And it’s certainly mandatory to retain a customer to create a loyal one. But how we market our dealerships is increasingly important -- as each form of marketing will deliver different results. The three terms: loyalty, retention and acquisition marketing, all have their own distinct…Continue
Added by Mike Gorun on March 26, 2015 at 9:10am — No Comments
It’s no secret that auto dealerships have become subject to increased regulation over the past several years, primarily in the areas of consumer advertising, consumer finance and consumer privacy. Although the…Continue
Added by Greg Johnson on March 25, 2015 at 8:30pm — No Comments
As I shined my shoes for work this morning I reflected on the many pairs of shoes I have shined preparing for a day's work on the car lot. The many different styles and brands of shoes I have been through. I reflected on the many things I have witnessed in all those pairs of shoes. The many lessons I have learned.
The many people I have met in those shoes. The many different personalities and faces.
The many deals I have sold, penciled, or closed.…Continue
A recently published white paper covered yesterday in Automotive News titled, “How to Convert Used-Car Shoppers to Buyers,” draws a bold conclusion that flies in the face of traditional used-car merchandising dogma. That is, the study found ‘nine’ to be the optimal number of used vehicle photos, and that cars…Continue
Added by Devin Daly on March 25, 2015 at 5:30pm — No Comments
Every year retailers, institutions, and small businesses use more than 254,100 TONS of paper to print non-recyclable receipts on thermal paper using a standard credit card terminal.
Considering it takes 17 trees to make 1 ton of paper, it only takes a simple calculation to realize that's 4,318,000 trees we're cutting down for paper receipts each year (254,000 x 17) -…Continue
Added by Virgil Stanphill on March 25, 2015 at 2:46pm — No Comments
Shoppers Want More Creative Thinking in Leasing; Not Interested in Autonomous Driving
CINCINNATI, OHIO (March 24, 2015) – Swapalease.com, the nation’s largest car lease marketplace, released its latest report addressing the future of automotive trends as told by car shoppers and consumers. Swapalease.com surveyed more than 2,500 drivers and car shoppers across the U.S. to find out how they’d like to shop for cars in the future, among other car-related findings. Among the findings,…
Added by John Sternal on March 24, 2015 at 4:01pm — No Comments
Added by Paul Potratz on March 24, 2015 at 3:27pm — No Comments
Today let's look at two distinctly different leadership styles. The first style we have is sadly the more common of the two, and it is called intimidation. Secondly we have a style called encouragement, I am guessing you know what kind I prefer…Click the link to read the full story!
Added by Rob Gehring on March 24, 2015 at 3:13pm — No Comments
In visiting with thousands of leaders in dozens of industries over the past two decades one thing is clear: the people who are expected to make fast, tough decisions are rarely trained how to do so. As a result, costly “gut” decisions are wrongly made, or indecision prevails in areas that end up costing the company plenty. While there is not a one-size-fits-all mechanism for making tough decisions attendees, to my workshops have found it useful when I present a series of filters to help them…Continue
Added by Dave Anderson on March 24, 2015 at 3:09pm — No Comments
"We can't sell the cars for you, but we can help get you more opportunities."
I've heard that line dozens of times from many different vendors. I've actually said it myself at times over the last two decades on the vendor side of the automotive…Continue
Added by Tyson Madliger on March 24, 2015 at 2:32pm — No Comments