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All Blog Posts (9,477)

Auto/Mate Announces Updates to Fixed Ops Suite, Including VIN Scan and myCarfax.com Service Shop Integration

Albany, N.Y. – January 17th, 2017 – Auto/Mate Dealership Systems announced today the addition of two feature updates to its dealership management system (DMS) Fixed Ops Suite. The new features are designed to increase efficiencies and revenue in auto dealership service departments and will be demoed at Auto/Mate's booth #1707 at the NADA Convention & Expo in New Orleans, LA.

Updates include:

VIN Scan. Offered as part of Auto/Mate's service mobile tablet solution, VIN Scan…

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Added by Mike Esposito on January 17, 2017 at 9:25am — No Comments

Is texting while driving a 21st-century epidemic?

Driving is a highly engaging activity: it demands all your senses to be alert, including visual and motor skills. With smartphone usage growing every day, it is no wonder almost everyone’s become a little bit obsessed with these devices, no matter the age. Not so…

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Added by Thomas F. Jung on January 17, 2017 at 9:13am — No Comments

How Is Your Business Making a Difference? Your Customers Want to Know.

Dealerships are well known for their involvement and participation with local communities and many different charities. From sponsoring little league teams, to larger charity initiatives, dealerships have supported and given back to the communities they serve for a very long time.

 

Cause-based efforts…

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Added by Mike Gorun on January 17, 2017 at 8:34am — 1 Comment

How to be the New England Patriots of the car business!

It was 2008 when it hit me. The economy had just begun to hit the skids and I was leaving a dealership after having done a live meeting. As I walked through the empty showroom I noticed four Managers on shift, sitting in an otherwise vacant tower waiting for salespeople to bring them a deal. There were no customers on the floor, and nothing happening outside beyond the huddle of salespeople by the front door, and I realized: a lot of people in our industry that we call Managers aren’t…

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Added by Alan Ram on January 16, 2017 at 2:25pm — No Comments

Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In

Timonium, MD – January 16th, 2017-- Helion Automotive Technologies announced today the release of a free eBook for auto dealerships, titled Three Service Department Pain Points, Solved! How…

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Added by Erik S. Nachbahr on January 16, 2017 at 11:16am — No Comments

The Evolution of the BDC: Has your dealership evolved?

Evolution of the bdc

Evolution Of The BDC: Has your dealership evolved?

A few years ago I performed speaking sessions at multiple conferences including Internet Battle Plan and Digital Marketing Strategies Conference. I even was a guest on a webinar for Dealers Edge. This was and still is a very hot topic. Year after year I find the same car dealers talking about embracing this part of this business. They say that it is the most important part of their business and that they invest more…

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Added by Stan Sher on January 16, 2017 at 4:11am — 5 Comments

The Purpose of the Service BDC

-BDC (Business Development Center)-

This department creates and manages the business opportunities that come in and proactively go out from the dealership.

Business Development can exist in the Sales and Service Opportunities of the dealership. While so much is always emphasized on the Sales BDC side of the dealership world, the Service BDC has been existing quietly in the background of some stores with minimal attention while many other stores have yet to enter…

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Added by Joseph Cala on January 14, 2017 at 11:30am — 6 Comments

The Future of Facebook Dynamic Ads for Dealers

So, let's talk about the future of dynamic Facebook ads. Be prepared to reach more than just the people who have previously engaged with your content. 

With these changes, you'll be able to get the attention of customers that have looked at similar products, but not YOUR products.

On this episode of Hard Facts, Samantha will reveal when this feature is being rolled out and how it will benefit your…

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Added by Paul Potratz on January 13, 2017 at 4:58pm — No Comments

What Does It Mean To Have A Vehicle Recall?

Your Turn To Drive's panel of experts discuss What Does It Mean To Have A Vehicle Recall.  In this video, Jim Dykstra of www.vinadvisor.net, Joe Webb of…

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Added by Jim Dykstra on January 13, 2017 at 1:30pm — No Comments

Auto Sales Increase, So Do Regulatory Fines

While auto sales increased in 2016, so did the penalties dealers potentially face for violating government regulations.

The Department of Labor upped penalties levied by its agencies, including the Occupational Safety and Health Admin., which implemented inflation-adjusted increases.

The maximum fine for non-compliance jumped from $70,000 to $124,709, a 78% increase.

The Federal Trade Commission has increased penalties from $16,000 to $40,000, a 150%…

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Added by Max Zanan on January 13, 2017 at 9:42am — No Comments

Prefer Quality Helmet To Ride Safely

Currently, we have found different types of motorcycle helmets in the market, but choosing the right helmet is essential to enjoy the safe ride. Viktor von Maier is the popular person who has tested dozens of motorcycle helmets in the past three years, and he became an official motorcycle tester for the German bike maker. He gave the result of thousands of riding hours in different kinds of environments as well as…

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Added by Samuel on January 13, 2017 at 12:55am — No Comments

The most reliable classic cars

When you get a classic car you can discover the joy of driving and what it’s supposed to feel like when you get behind the wheel. However, when you get a classic car you might also discover just how fragile these cars can be. Modern cars feel like they’re tanks in comparison and if you buy a classic car second hand you might find it difficult to keep up with all of the maintenance it needs. If you have a precious yet fragile classic car then…

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Added by Simon Hopes on January 13, 2017 at 12:47am — No Comments

To Sell Your Customized Vans Quickly, Focus on Emotion

 

There’s a popular saying, “Show me your vehicle and I’ll tell you who you are”. As corny as it may sound, it isn’t far from the truth. Some scientists have seen a correlation between the kind of vehicle a person drives and their personality. Going by this logic, it is…

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Added by James Helliwell on January 12, 2017 at 7:26am — No Comments

Top 10 Transportation Apps That Will Keep You Moving

It seems like 2017 has a digital solution for every problem out there. Unfortunately, a lot of people falsely assume apps are just there to entertain us, where in truth, they are there to help us be efficient at whatever it is we do. Most notably, we are here today to talk about apps that facilitate our transportation in many ways. So, with this in mind, here are top 10 transportation apps that will keep you moving.…

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Added by Tyler Newport on January 12, 2017 at 3:19am — No Comments

AUTO LEASE DEALS SEE MONTHLY OFFERS INCREASE SLIGHTLY ENTERING THE NEW YEAR

Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings, with prices on most of today’s popular leases increasing slightly entering January. While there are sixteen models being offered for $199 monthly or less, only one (Nissan Sentra SV at $139 monthly) is being offered for less than $150 monthly.

The Sentra SV was offered at $109 per month in November, but that vehicle, including several others, have seen…

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Added by John Sternal on January 11, 2017 at 3:56pm — No Comments

Secrets for formatting instant messages on Skype

Skype has become the go-to standard for most video conversations, but their IM tool is very effective for one-on-one chat conversations, as well as for groups and work teams. A huge advantage of the platform is that it is available on virtually every device and…

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Added by Big Tom LaPointe on January 11, 2017 at 12:21pm — 1 Comment

Helion Celebrates 20th Anniversary, Helping Auto Dealers with Proactive IT Strategies to Support Business Success

Timonium, MD – January 11th, 2017-- Helion Automotive Technologies announced today it's celebrating the company's 20th anniversary. For 20 years Helion has been a Managed Services Provider for auto dealerships, designing and implementing proactive information technology (IT) strategies to support auto dealers' business success. One year ago Helion expanded into the heavy-duty trucking dealership space when they brought…

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Added by Erik S. Nachbahr on January 11, 2017 at 10:06am — No Comments

Give Service Advisors a Break – It’s Time to Reduce the Noise

Many dealers and managers outside of the service department don’t realize how incredibly busy a service advisor (SA) is throughout their day. Keep in mind that these are front-line employees dealing directly with your customers. They have an extremely important role in the dealership. In fact, it could be argued that a…

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Added by Ujj Nath on January 10, 2017 at 9:12am — 2 Comments

The Big Easy Survival Guide for NADA100: Who’s Who & What’s Where

There’ll be a lot going on at NADA100—and to see everything you want to see, it’s important to make a plan.  It all starts with Carnival on January 26, and it won’t stop until the last person’s off Expo floor.  But don’t worry; I’ve got you covered, and I won’t let you miss a thing.  Here’s what you need to know and where you need to go:

 

  • Kick it off with Carnival. …
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Added by Joseph Little on January 9, 2017 at 3:23pm — 1 Comment

Video Isn’t Only for Marketing

When it comes to video, most dealerships tend to think of it for purely sales department use, and sometimes in service. From communicating with customers via personalized emails, to live video walkarounds, video is certainly an excellent way to engage customers and increase VDP views. It is also a great tool for the…

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Added by Timmy D. James on January 9, 2017 at 10:30am — No Comments

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Blog Posts

Auto/Mate Announces Updates to Fixed Ops Suite, Including VIN Scan and myCarfax.com Service Shop Integration

Posted by Mike Esposito on January 17, 2017 at 9:25am 0 Comments

Albany, N.Y. – January 17th, 2017 – Auto/Mate Dealership Systems announced today the addition of two feature updates to its dealership management system (DMS) Fixed Ops Suite. The new features are designed to increase efficiencies and revenue in…

Continue

Is texting while driving a 21st-century epidemic?

Posted by Thomas F. Jung on January 17, 2017 at 9:13am 0 Comments

Driving is a highly…

Continue

How Is Your Business Making a Difference? Your Customers Want to Know.

Posted by Mike Gorun on January 17, 2017 at 8:34am 1 Comment

Dealerships are well known for their involvement and participation…

Continue

How to be the New England Patriots of the car business!

Posted by Alan Ram on January 16, 2017 at 2:25pm 0 Comments

It was 2008 when it hit me. The economy had just begun to hit the skids and I was leaving a dealership after having done a live meeting. As I walked through the empty showroom I noticed four Managers on shift, sitting in an otherwise vacant tower…

Continue

Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

Posted by Erik S. Nachbahr on January 16, 2017 at 11:16am 0 Comments

How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In

Timonium, MD – January 16th, 2017-- Helion…

Continue

The Evolution of the BDC: Has your dealership evolved?

Posted by Stan Sher on January 16, 2017 at 4:11am 5 Comments

Evolution of the bdc

Evolution Of The BDC: Has your dealership evolved?

A few years ago I performed speaking sessions at multiple conferences including Internet Battle Plan and Digital Marketing Strategies Conference. I even was a guest on a…

Continue

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