All Blog Posts (11,200)

BLACK BOOK USED VEHICLE RETENTION INDEX REACHES A MARK NOT SEEN SINCE OCTOBER 2016

Index Up +1.9% Over Last Twelve Months

 

Black Book, a division of Hearst that provides industry-leading used vehicle valuation and residual value forecast solutions,…

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Added by Black Book on October 2, 2018 at 2:49pm — No Comments

Fix the Roof While the Sun is Shining

JFK once said, "The best time to fix the roof is when the sun is shining," meaning don't wait for something bad to happen before making a change. The natural tendency in life is to wait for the bottom to fall out before making a change to improve our life - we wait for the heart attack, for the spouse to walk out, to be passed over or fired, and more. This episode shares areas of your life where you can't afford to wait if you want to get to game changer status. Listen to it and go fix the…

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Added by Dave Anderson on October 2, 2018 at 1:48pm — No Comments

Car Segments Declined More

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full…

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Added by Black Book on October 2, 2018 at 12:17pm — No Comments

Success in Sales and Life in General Podcast- Episode 46: Why Chose Sales?

This week, Jeff discusses personal stories, sales stories, and ties them into a life lesson. Stay tuned to hear why sales was such a successful path, how it can help you in multiple aspects of life, and why it is such a valuable career. Copyright 2018 Wm Jeff Cowan

Website: thejeffcowan.com

Click HERE to watch!…

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Added by Jeff Cowan on October 2, 2018 at 12:00pm — No Comments

October CARBIZDAILY Magazine

Excellent articles in this months CARBIZToday magazine

click the link below to read and sign up for your monthly Magazine …

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Added by DealerELITE on October 1, 2018 at 8:30pm — No Comments

Congratulations California on passing your new state law (eff. Oct 1, 2018)! Did you know your state just passed that requires your manufacturer to reimburse you at Retail for parts and labor? Let us…

Congratulations California on passing your new state law (eff. Oct 1, 2018)! Did you know your state just passed that requires your manufacturer to reimburse you at Retail for parts and labor? Let us help you lock up thousands of dollars from the manufacturer in 60 days! Margin Plus clients average $200K in increased…

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Added by Rob Gehring on October 1, 2018 at 11:30am — No Comments

Two Buzz-Worthy Terms You Need to Know Today

No doubt, you have noticed that the usage of the terms Artificial Intelligence (AI) and Machine Learning (ML) has skyrocketed in the last decade. Today, every industry is strategizing about how to leverage AI and ML to improve business. The automotive industry is no exception.   Dealers might think that these…

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Added by Natalie Born on October 1, 2018 at 10:00am — No Comments

A Real Call Dive In

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Well well well.  It  has been a while since I have been on here but while on here, I wanted to share a real call that I took not too long ago.



Ever get the customer who tells you (after you FINALLY get them even on the phone) that "they aren't ready to come in" or "they are 6 months out".



Solid nuggets here.…

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Added by Elise Kephart on September 27, 2018 at 10:23pm — 1 Comment

Controlling “Post-Sale” Reconditioning by Richard Keeney

Salespeople, Managers and Dealers:  Stop losing time…

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Added by Richard Keeney on September 27, 2018 at 3:55pm — No Comments

The 9 Best Back to College Reading Books

The 9 Best Back to College Reading Books

Summer's over – it's time to put down the beach reads and pick up something a little meatier. Whether it's back to school or back to the grind, fall is usually the time of year when we buckle down and focus. These are our favorite books to help launch you from classroom to boardroom. Do you have another title that didn't make…

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Added by DealerELITE on September 27, 2018 at 3:30pm — No Comments

Write Service Podcast: Episode 46- Delivering the Vehicle

Do your survey scores struggle from the delivery of the vehicle? Either you're rushed, they're rushed, or you don't know how to do it properly. To turn it around, practice Jeff's process of scheduling the delivery! Stay tuned to hear how to do it, and all the benefits of doing so. Copyright 2018 Wm Jeff Cowan

Website: automotiveservicetraining.com

Click HERE to watch!…

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Added by Jeff Cowan on September 27, 2018 at 12:00pm — No Comments

The Pitfalls of Discounting Service

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Added by Chris Miller on September 27, 2018 at 10:30am — No Comments

Peer-to-Peer: Designing a Mentorship Program for Success

There are a plethora of training programs and trainers in the automotive industry many of which have different styles, advice, and opinions. Often, those opinions vary widely. While training is indeed something I advocate in dealerships both as an ongoing initiative and for new-to-the-industry employees (no…

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Added by Todd Smith on September 27, 2018 at 9:52am — No Comments

Failure does define you

When you’re at low water mark in your life, people try to rescue you by saying that the failure you’re experiencing doesn’t “define” you. And I get it; the idea is to try to isolate the failure-to treat it as a one-time event and not a life without the possibility of parole kind of…

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Added by Marsh Buice on September 27, 2018 at 8:34am — No Comments

How to Lead from the Middle

The challenges posed by leading from the middle were framed well by John Maxwell who wrote, “One of the toughest things about being a leader in the middle of an organization is that you can’t be sure of where you stand. As a leader, you have some power and authority. You can make some decisions. You have access to some resources. At the same time, you lack power in other areas and if you overstep your authority, you can get yourself into real trouble. Unless you are the owner or CEO, your…

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Added by Dave Anderson on September 26, 2018 at 4:56pm — No Comments

Auto Dealer University - A Training Platform That Focuses on ENGAGEMENT and Continued ACTIVITY

Some of the most consistent complaints I hear GM's, Managers and Dealer Principals talk about regarding Virtual Training Platforms are as follows:

  • "It's hard to get my team to stay engaged!"
  • "It's boring!"
  • "I don't have time to monitor them to stay on top of training."
  • "SEEMS MORE LIKE AN EXPENSE RATHER THAN AN INVESTMENT!"

We heard you and we have the solutions to these problems!

Too many dealers allow training…

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Added by Joseph Cala on September 26, 2018 at 4:31pm — No Comments

Time to Skill Up!

It's the last week of the month. Create urgency. Utilize incentives and rebates, specific inventory for specials and continue to sell the appointment.

Here are a few tips to remember and say while on the call with customers this week.
  • "Your presence is your power.” This emphasizes the impact of coming in and being in the store to get the most that they can…
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Added by Joseph Cala on September 26, 2018 at 2:00pm — No Comments

Master the Art of Accountability

Join the LearnToLead team next month at our Elite Center for two whole days on accountability with "Mr. Accountability" himself - Dave Anderson! For details and event registration, visit https://bit.ly/2Q3ZHTk today, or call our team at 818-735-9503.…

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Added by Dave Anderson on September 26, 2018 at 11:16am — No Comments

Is Content Marketing a Necessity or a Nuisance?

In a recent blog, I wrote about how content marketing is more of a long-term play.

 

In addition, to attract an audience, it is vital to offer more than purely sales content and “buy now!” messages.…

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Added by sara callahan on September 26, 2018 at 10:19am — No Comments

Here Are Easy Wins for Your Dealership’s Most Vital Pages

What’s the purpose of your dealership’s website?

There’s a good chance you can answer that easily. It’s supposed to drive car shoppers to your inventory to turn them into leads via phone calls or form submissions. The issue is that some dealers opt for bells and whistles instead of making their most important…

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Added by Dane Saville on September 26, 2018 at 9:00am — No Comments

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