Pieter van der Leest's Likes
August 2017
Setting Employee Expectations
On my new web site at <a href="http://www.ghaGPS.com">www.ghaGPS.com</a>, under the “Develop Your SELF” menu tab, I discuss how to achieve a Culture of Accountability. One of the most important elements of accountability management, Cl…
Discussion
Setting Employee Expectations
2 Likes
July 2017
Communication: The Glue that Holds Teams Together
Blog
Communication: The Glue that Holds Teams Together
5 Likes
To Grow Big Try Thinking Small
video
The Perfect Appointment - Updated!
5 Likes
What Stops Success - by David Lewis
video
What Stops Success - by David Lewis
2 Likes
What Happens When Company Culture Breaks Down?
Blog
What Happens When Company Culture Breaks Down?
2 Likes
The Often Forgotten but Most Important Person in Your Dealership
Who is the most important…
December 2016
Does Your Dealership Suffer from Culture by Default?
Blog
Does Your Dealership Suffer from Culture by Default?
2 Likes
Company culture often falls into a gray area. Sometimes…
March 2016
Win Business by Helping the Customer On Their Journey
In my last blog I discussed micro-moments – the critical moments, as defined…
Planning for Tomorrow, Today
I apologize in advance, as this column is going to upset a number of sales managers.
The biggest challenge most…
Blog The Auto Industry Needs a New Type of Sales Manager 8 Likes Female Customers in Sales or ServiceA brand-new survey just completed by…
Blog Female Customers in Sales or Service 7 Likes
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