CarChat24 DealerElite.net 2 Month Dealer Chat Case Study Results (FINAL)

Below are the Reno Toyota before and after Chat numbers. There was no decrease in the original website lead conversion, and on average over the two months they gained over a 100% increase in lead conversion by adding our service. I look forward to any comments or questions from the forum. If you are not using chat to increase lead conversion from your site, you are missing the boat, as your website is your best place to source extra leads.

 

Reno Toyota Before Chat Numbers and Percentages

June 2010

Website Unique Visitors: 5163

Website Leads: 49

Site Conversion: .94%

Sales: 6

Closing: 12%

 

July 2010

Website Unique Visitors: 5509

Website Leads: 65

Site Conversion: 1.2%

Sales: 9

Closing: 14%

 

CarChat24 DealerElite.net 2 Month Dealer Chat Case Study Results

 

Reno Toyota September 1st through 30th (Final results for September)

Total Unique Visitors: 5560

Total Website Leads without Chat Leads: 73

Lead Conversion % without Chat Leads: 1.3

Total CarChat24 Leads/Appointments/Queries: 94

Total Conversion % with Chat Leads: 3.0

Total Lead Conversion % increase: 130%

 

Reno Toyota October 1st through the 31st (Month End Final)

Total Unique Visitors: 5794

Total Website Leads without Chat Leads: 90

Lead Conversion % without Chat Leads: 1.55%

Total CarChat24 Leads/Appointments/Queries: 80

Total Conversion % with Chat Leads: 2.93%

Total Lead Conversion % increase: 88.89%

Total Website Sales without Chat Leads: 12

Total Chat Lead Sales: 7

Total Sales: 19

Website Sales % increase: 58.33%

 

Shereef Moawad

President & CEO

CarChat24

ChatLead.com, Inc.

shereef@carchat24.com

Mobile: 727-432-7777

Fax: 800-430-1535

Toll Free: (800) 510-7567 ext 701

www.CarChat24.com

"Helping car dealers sell more!"

Views: 64

Reply to This

Latest Activity

Simon Hopes posted a blog post

Top Five Tips for auto Intranet Setup

Setting up an intranet can be a daunting process for any business. After all, no matter how…See More
28 minutes ago
Profile Icon via Twitter
Week In Review: Use The Theory of 5 to Promote Success | Combating Rising Interest Rates, and Reducing Your Margin… https://t.co/flwEgkf6ZH
Twitter11 hours ago · Reply · Retweet
Terrel Watkins posted a blog post
14 hours ago
Joel posted a blog post

Why are Fridays Good?

For some, this is Good Friday. For others, it is TGI Friday (I don't mean the restaurant).What's…See More
yesterday
Sally Whitesell posted a blog post
yesterday
Dave Anderson posted a blog post

Leading with Level One Accountability

There are four levels of accountability in any organization, and within the departments of that…See More
yesterday
Scot Eisenfelder posted a blog post
Friday
Jim Flint posted a blog post
Friday
Cynthia Madison posted a blog post

Important considerations before buying your first car

Pollution became a matter of great importance in the past few years, considering the impact it has…See More
Friday
Bill Wittenmyer posted a video

Freebie Friday: How to Combat Flat Vehicle Sales

Bill Wittenmyer explains why dealerships shouldn't be afraid of slowing vehicles sales and the actions they can take to remedy that in this episode of Freebi...
Friday
Andy Church posted a video

Profit By Action Quick Tip: Prospecting

Sales people are not order takers. It is your responsibility to understand that your sales process starts with PROSPECTING, not the meet and greet. This Prof...
Friday
Yogesh Sashi posted blog posts
Friday
Jeff Cowan posted a blog post

Write Service Podcast: Episode 64- Holidays, Events, and Excuses

This week, Jeff covers three points about this maximizing this upcoming season of holidays and…See More
Thursday
Jeff Giere posted blog posts
Thursday
Brett Sutherlin posted a video
Thursday
Stella Lemon posted a blog post

Bike Information with Bike Owner Details

Check bike information and registration details with Owner Details, RTO, Insurance, Make model,…See More
Thursday
John Sternal posted a blog post

Swapalease.com Announces Its Top Vehicles for The Summer

Users Voted on What They Believe are the Top Vehicles for the Summer Months Based on…See More
Wednesday
Damian Boudreaux posted a blog post
Wednesday
Michia Rohrssen posted a blog post
Wednesday
Timmy D. James posted a blog post
Wednesday

Get Newsletter

© 2019   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service