We are a small BHPH dealership with 2 locations right across the street from each other. Each holds around 35-40 units. I have 2 sales people per lot. I have been fighting with salespeople for years on their reconditioning of these units. They always have an excuse of why something isn't done/completed....or blame the other person for failing to get it done. I am looking for a system that has worked for someone out there to hold them accountable for the reconditioning of there units. The units do float around between lots from time to time. Any suggestions would be appreciated.