The way the public thinks about automotive sales consultants in a negative way. TechAutoCareers.com® - TAC - wants to make a change. We feel the dehumanization of the way we do business is a major problem. Our difference is we want to put the human element into the sales process.
Most people believe “business before pleasure" in todays diverse culture one most believe “pleasure before business.”
• Try it - “pleasure before business." not the hardest thing to do it is so easy you might even like it! To be around people who make you feel welcome or allow you to just be yourself.
• Someone has to break the ice: Instead of playing the corporate game, why not play the personal game?
First you need to know as soon as possible if your clients have been shopping other makes, models, dealers and most important the internet. By knowing this you can expedite the buying process.
• Find common ground: Take notice of things, everyone has something in common. The key is to look for it or ask a few questions.
• Sometimes when we meet new people, we want to seem impressive or important to them. Try letting them feel " smart and special " for a change. To me, the nicer someone is, or the more open they are, the more I want to get into a conversation with.
By doing this you are beginning to turn strangers into friends and we become more than a salesperson to them, we make friends and we "earn their trust." TAC believes by making your client feel "smart and special” we can better gauge our conversation for the close.
You should know what questions to ask along with proper timing so as not to offend your client but to better serve them. You have to clarify what it is you have to work with. Please do not get this confused I am not saying “qualify but to clarify" you need to find out what you have to work with in a non-confrontational conversation.
You will learn to look for certain body motions and questions that your new friends will ask. It is their way of giving permission for you to ask for more information (If they have been online, finding out about their credit and considering other vehicles, so we can overcome any objections up front).
Why not make a promise to yourself to focus on an element of your presentation and resolve to improve it. Reminding yourself to learn how to anticipate the needs of your clients. Listen proactively and "go the extra mile". Learn to be of better service and you will get your rewards.
TechAutoCareers.com® wants to work with you by giving you tried and proven techniques to ensure success.
About I.C. Collins
I.C. Collins is grateful that he can pursue something that is both interesting and has value on several levels. For over three decades in the Automotive Sales Industry a bottom-line guy Collins doesn't shy away from telling the truth in ways that cut through the noise to deliver streetwise and corporate knowledge from someone who's been there and done that, many times over.
He aims to create “a long-lasting major brand that for generations is a company that is business-critical to the leading brands in the world. We are focused every day on creating something that’s valuable and has permanence.”
P. S. Urgent if you’re looking to optimize your interpersonal skills for success get your copy of " How to Succeed in the Automotive Sales Industry " today @TechAutoCareers.com. Then settle in for a satisfying read that will surely enhance your interpersonal skills for success this year, " it is not just a book we are a service."
Visit us at http://www.TechAutoCareers.com
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