Which best describes you?

Dealership

What company do you work for (or own)?

Capitol Volkswagen

What is your current position within your organization?

Internet Director

What is your company website?

http://capitolvolkswagen.com

How did you specifically hear about DealerELITE? If referred, who?

Jermey Beaver

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?

how important customer service is and keeping a track record of it. For example: yelp, google reviews and etc.
But creating your own blog with all your great review so you can use that hyperlink on your signature of your email.
This will help your customer know your a great person to work with, but most important able to response to your EMAIL FIRST BEFORE ANY OTHER COMPETITORS. :-)