Christine Robertson's Blog (1)

“Hello?” What is Wrong with Our Phone Calls?

What happened to phone etiquette?   Is texting to blame for our apparent lack of interest in voice-on-voice interaction, and our apparent amnesia about how the conversation should flow?  I’m blown away every time I call a business and receive an answer of “Hello?”  It happens fairly frequently and each time I’m sure the recipient can feel my discomfort when I have to…

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Added by Christine Robertson on June 18, 2015 at 1:54am — 4 Comments

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