An Open Letter to the Automotive Industry - Ken Potter

I spent the last three years working at TRUECar with a great team of people under me listening to dealers, industry executives, and my team on how to best serve dealers.

I first want to thank those dealers that allowed me to come visit their stores and hear their very candid feedback, concerns, and thoughts on how we could serve them better. I will be the first to say we didn't get it right for everyone, but we did grow…