Anthony Giagnacovo's Blog (2)

How Artificial Intelligence and Human Agents Working Together Help You Sell More Cars

Up to 95 percent of today’s shoppers go online to research vehicles. But they still want a personal connection. According to the Local Search Association, 61 percent of new and used vehicle shoppers call a dealership once they’ve completed their online research. This number is likely to grow due to the prevalence of smart phones and click-to-call…


Added by Anthony Giagnacovo on December 18, 2019 at 10:03am — No Comments

The Power of Artificial Intelligence (AI) is about augmenting NOT replacing

While much has been written about how the “bots” are coming and will threaten to automate everyone’s job, the reality is that Artificial Intelligence (AI) is about automating mundane tasks to improve the customer experience and better scale human interactions for solving the complex and unique issues.


Machine Learning (ML) is all about feeding…


Added by Anthony Giagnacovo on September 13, 2019 at 10:32am — No Comments

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