My $20,000 showroom Kiosk doesn’t ask the question

In order to promote products and services in the dealerships many dealers invest heavily in elaborate displays like a kiosk.  Those things often look very cool, but as a stand-alone display it lacks the valuable influence of a trained sales person.

Here’s the…

3 Reason Your Delivery Coordinator holds the Keys to Your CSI Scores

Your delivery coordinator is the resource who will help yourcustomers through the delivery process. This person will work hand in hand with customers to make sure…

What an Apple Store Can Teach Dealerships about Selling Accessories

Apple stores are one of the most successful retail stores in the world. In 2009, when retail sales declined around 2%, Apple’s retail sales rose roughly 7%. According to The Mac Observer, one of their largest growing product segments is accessories...iPad owners…