Erin Ryan's Blog – May 2013 Archive (2)

Businesses Should Always Have the Last Word Especially on Facebook

Responding to people on Facebook Businesses Should Always Have the Last Word Especially on Facebook

Our business culture has always been to let the customer have the last word, they are always right after all and although some of this way of doing business can still work; it doesn’t on…

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Added by Erin Ryan on May 21, 2013 at 12:41am — No Comments

Facebook Secretly Adds Recommendation Star Rating to its Business Pages

Recommendation_Star_Rating_Facebook_Pages

Consumers are quite used to the quick star rating when it comes to sharing our input on how we feel about a business’s customer service. Not only has it been available to us throughout companies feedback boxes for years in-store, it has been provided nearly everywhere online too. Heck, even movies…

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Added by Erin Ryan on May 11, 2013 at 3:32pm — No Comments

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