Vinnie Micciche's Blog (1)

How do you track the effectiveness of your online business?

I was recently speaking for a group of dealers from France and a gentleman from an Automotive research firm mentioned that 95% of all people are online. I've heard 70% to 95%. So let's just say it is a large majority of our customers.

For the past decade our company has been measuring effectiveness by three means. The walk in up, phone up and intenet lead. I believe we track this data as well as anyone. My closing ratios always compare with other large dealer groups and other sources… Continue

Added by Vinnie Micciche on May 5, 2010 at 11:38am — No Comments

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