Gina Parr's Blog (3)

Take care of the relationship

There is a unique relationship between a customer, salesperson, and Finance Manager. It’s easy for dealers to forget that the customer experience is beholden to the dynamics of each transaction and the synergy of the sales department.

It starts with the arrival of the customer. They either make connection with the salesperson or not. There is no middle ground, and there is not enough time to make up for what isn’t working.

When you’re lucky, the…

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Added by Gina Parr on July 27, 2013 at 11:30am — 9 Comments

Fleming: The ABCs of New Technology to Help Dealers Accelerate Sales to Women

New technology for dealers

Three companies, AutoRef.com, BankHunter.com and ClearMechanic.com, which offer unique and innovative technological contributions in sales, finance and the service phase of a dealership’s business.

Added by Gina Parr on July 24, 2013 at 11:30am — No Comments