Sean Reyes's Blog – February 2021 Archive (1)

Walk-Around Woes - Make a Good First Impression by Checking for Recalls

A salesperson has to build rapport during the initial meet and greet with the shopper. Once they have worked their way into an (at that point) semi-familiarity with the customer, they should move on to the fact-finding step. In this step, salespeople ask questions to help direct the customer to the vehicle that best fits their needs. Or, if the customer…

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Added by Sean Reyes on February 22, 2021 at 11:33am — No Comments

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