Sean Reyes's Blog – October 2021 Archive (1)

Are Two Separate BDCs Better than One?

Many dealers feel they need both a sales and a service BDC based on advice from numerous industry trainers. The thought process is that the sales BDC’s job is to set appointments for sales customers and the service BDC sets appointments for service customers. But what if you combined the two to create a single service BDC? Service is the largest percentage of…

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Added by Sean Reyes on October 21, 2021 at 10:41am — No Comments

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