Kip Miles's Blog – March 2011 Archive (3)

It is Not What You Say, It is What They Hear!



Top 7 Words to Avoid (if you want to make the sale)

Many salespeople use words every day that convey the wrong message, or minimally an unintended message, and wonder where the prospect is went. When we learn to sell, often we learn through ‘On the Job Training’ which means we practice trial and error on our clients. This practice is very expensive and leads to bad habits.

If you want to improve your closing ratio, take action…

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Added by Kip Miles on March 30, 2011 at 11:56am — 2 Comments

'Negotiation Free Sales Process', is the timing right? Love to hear your opinion!

'Negotiation Free Sales Process' makes so much sense, is our industry headed that way? Tell me you opinion, is 'NFS' working, are you considering it, or is traditional sales around to stay?

Added by Kip Miles on March 24, 2011 at 10:36am — 5 Comments

I Walked A Mile in Their Shoes…….

I did it, I actually did it, I leased a new car on-line. Why is this so amazing? Here is a little background on me:

-          Age 16, lot attendant (1967 Camaro, private party)

-          Age 22, Salesperson (1987 Suburban, private party)

-          Age 24 Sales Manager (Demo)

-          Age 28 General Manager (Demo)

-          Age 30 Chevrolet Dealer (Demo)

-          Age 37 Chrysler/Jeep/Dodge dealer (Demo)

-          Age 44 Consultant…

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Added by Kip Miles on March 2, 2011 at 9:03am — 9 Comments

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