DealerElite blogstar Stephanie Young reached out again and asked me to post for the site.  I hope it can help some sales and marketing types out there in the auto world!

Summertime. 

Everyone is out and about with the kids, going on vacation, hitting the pool, and grilling out.  Schedules are booked with parties and other social obligations…and you can’t…

Stephanie Young, a trusted friend and client from The Manus Group, asked me to post an article I wrote a while back.  So, for your reading pleasure, here's a few tips on getting the most out of a written Thank You Note:

There are few words known to man that are more appreciated than the two words  “Thank You.”  In fact, just hearing…