MANNY LUNA's Likes
May 2012
AutoConnections 2012 Conference and Expositi…
event
AutoConnections 2012 Conference and Expositi…
8 Likes
(PCG) & (FCE) Boot Camp Invites Friends of V…
video
(PCG) & (FCE) Boot Camp Invites Friends of V…
1 Like
April 2012
A New Idea: Resource Circle
I like you guys. A…
March 2012
I wasted big opportunities with a 90 day int…
After analyzing sales data for the past 6 months, I have come to realize that my internet process was way too long. Here is what I found:
37% of internet sales came within 72 hours of getting the lea…
Discussion
I wasted big opportunities with a 90 day int…
5 Likes
Why Every Sales Person Needs a Website
The way people buy vehicles has changed. Technology is speeding toward the future, and thanks to sites such as Google, Facebook, and Twitter, millions of potential automotive buyers are using the i…
Discussion
Why Every Sales Person Needs a Website
1 Like
Tim Scoutelas
Member
Tim Scoutelas
1 Like
Brian Benstock
Member
Brian Benstock
0 Likes
Adam Barish
Member
Adam Barish
6 Likes
Online Service Advisor Training - Service Ad…
video
Online Service Advisor Training - Service Ad…
7 Likes
Digital Daily Turbo Tip #1 - Voice Mail Magi…
video
Digital Daily Turbo Tip #1 - Voice Mail Magi…
7 Likes
Uh Oh...It just dawned on me...We have to train the Caller too!!
video
Race For The Gold
5 Likes
Ric McCoy
Member
Ric McCoy
4 Likes
Service Tech
In today’s market it is very hard to find a reliable service technician; we are in desperate need for 4 additional technicians, any thoughts or suggestions on how and where we can find these technici…
Discussion
Service Tech
3 Likes
I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the call handlers for better Appointment Set, CSI,…
Blog Uh Oh...It just dawned on me...We have to train the Caller too!! 4 Likes Race For The GoldOk, so you finished with one of the worst months you’ve ever had-now…
Blog Race For The Gold 5 Likes Race For The GoldFebruary 2012
Earning Customer Loyalty Through Great Customer Service
video
Hyundai Dealer Customer Testimonial Video in…
3 Likes
In today’s durable goods market there are two main factors other than…
Blog Earning Customer Loyalty Through Great Customer Service 13 Likes Hyundai Dealer Customer Testimonial Video in…
video
Hyundai Dealer Customer Testimonial Video in…
3 Likes
January 2012
"What value, contribution, benefit, or fulfillment do I have to give them?"
video
Follow through - is the key to a great idea…
6 Likes
THE DATA POLICE HAVE ARRIVED
If A Tree…
Blog "What value, contribution, benefit, or fulfillment do I have to give them?" 2 Likes Follow through - is the key to a great idea…Most recently there has been a bold new wave washing over the automotive dealership landscape. Beginning with TrueCar, whose CEO bragged about using data to eliminate dealerships and lower…
Blog THE DATA POLICE HAVE ARRIVED 14 Likes
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