Regardless of the business model, the dealership's business…

During this pandemic, many dealers introduced measures to…

More importantly, we have to ask ourselves why we’re…

I put together a short list of 6 tips that progressive dealers can use to implement creative solutions to ensure the safety and health of their customers and…

Video has historically played a major role in car…

-by Sally Whitesell for Dealer Service Magazine…

There’s a lot of buzz around subscriptions as a new ownership model, with…

The goal of this is to help you find new and better ways to build a highly successful career in the car business and today I want to speak to you about…

Discover 5 things the 2017 U.S. Women's Car Dealer Report will help you understand your female clientele better in this interview on…

We have all read about employee turnover, and the challenges the industry faces with hiring needs. A recent article in Automotive News cited "Two of every five service advisers leave each year.…

Amazon. A giant in anything it sets its sight on. Now though, Amazon has decided to break itself into the automotive…

The Art of the Trade-in Walkaround – Setting Realistic Expectations with Customers.





Most customers…

A recession is coming, learn how dealerships will survive the bad…

5 Mentors That Will Improve Your Prosperity

Learning what to focus on and how to achieve your goals is key to your personal and…

DEALERSHIP SERVICE DEPARTMENTS: MAKE A GOOD FIRST…

What I Found When Mystery Shopping A BMW Dealership This Week…



Today, Phil and I are out shopping for a new car…. In fact, I’m currently test driving a BMW 328i…

This blog is the first in a series I plan based around how to better use…