I have been reading about truecar over the last week or so. There have been strong opinions on each side of the issue. The reality is truecar is here for now and probably will not be going away…

Facebook is free to join and build a page, but it's definitely not free to use effectively. Time is money. Advertising is money. This infographic by our partners at Column Five Media for …

Is The Road to the Sale Obsolete?

A lot of conversation these days by 'New Age' - 'Next Gen' - car people saying the 'Old School' sales processes are no longer valid…

Grand Theft Auto – How Citizens Fought for the American Dream

May 14 and 15, 2009 – two days in which Chrysler and General Motors, with the help of the government, literally…

Yeah, I said it:  GM’s Internet lead response measurements are wrong-headed. …

When you think about all that goes in to creating a professional in the auto industry, what comes to mind?  Usually…

"Outraged - How Detroit and the Wall Street Car Czars Killed The American Dream" is now available on Amazon, Barnes & Noble and on Kindle(links below). For more information,…

As a sales rep, our day started with a quick twenty minute meeting at 9 am sharp. If you were late you missed the meeting and had a talk with the manager later.    

The F&I…

Buyers and the lies they tell:  Buyers are not all liars.  In fact, most will be straight up with you but often times we…

(alternatively titled: "I never want to see a screwdriver again."

I've been surfing the internet again. 

This usually ends in one of two ways.



A)…