"Like most things there are many ways to effectively address this. Mike is spot on with his bypass of acknowledging, then building a bridge and then asking a series of control (either/or) questions to encourage the client back on the road to…"
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Dan Lovekamp
- Male
- O Fallon, IL
- United States
- Auffenberg Dealer Group
- Blog Posts
- Discussions (2)
- Events
- dE Groups
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Dan Lovekamp's Page
Latest Activity
Dan Lovekamp replied to Angela's discussion How do I handle the customer who states " Whats your best price?"Dan Lovekamp replied to Tim Pendergast's discussion Should managers socialize with salespeople?"Great topic. I would refer to an article written by Dave Anderson "When your people stop bringing you their problems" differentiating management and leadership. The automobile sales profession has many very successful managers…"
Dan Lovekamp liked Dave Anderson's blog post You Can’t Build a Great Organization Around “Satisfied Customers.”Dan Lovekamp commented on Katie Colihan's blog post A Case of the Mondays - A Lesson in Finding the Passion in your Job"Well spoken, in life you must choose to either be a participant or a spectator. A spectator never enjoys the exhiliaration of accomplishment and the antcipation of greater things. Good stuff."
Profile Information
- Which best describes you?
- Trainer
- What company do you work for (or own)?
- Auffenberg Dealer Group
- What is your current position within your organization?
- Director of Training
- What is your company website?
- http://www.auffenberg.com
- What is your Facebook page/URL?
- http://Nissan, VW, Chrysler, Jeep, Mitsubishi, Mazda, Hyundai, Kia,...
- What is your LinkedIn page/URL?
- http://email
- How did you specifically hear about dealerELITE? If referred, who?
- Grant Cardone Facebook site
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- I have earned my way through 26 years of the automobile industry and am looking forward to yet again another swell to prosperity.
Comment Wall (1 comment)
- At 6:58pm on February 1, 2013,
Angela said… Thanks Dan!. I am determined to make this my career and not just another job. I am working towards the day when I can log onto this sight and not only ask for insight but also be able to give it. Thanks for the input on my discussion. I plan to use it the next time I am faced with that question. God Bless.
Angie Wilkerson
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