David Pinheiro
  • Male
  • Middleton, WI
  • United States
  • Lexus of Madison
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David Pinheiro's Friends

  • Sean Brown
  • Rob Gehring

David Pinheiro's Discussions

Service Director/Fixed Operations

Started Jan 17, 2014 0 Replies

I am currently looking to make a change. Will relocate for the right opportunity. Please contact me with any leads or questions you may have. Continue

Tags: operations, ops, fixed, service

Service Matrix Pricing Help

Started Aug 6, 2013 0 Replies

Would anyone  have a copy of a service menu that you are using, (sort of the At-con variable pricing), that shows hourly rate plus total cost for targeted maintenance.  Don't care what brand or where…Continue

Express Service Lane

Started this discussion. Last reply by David Pinheiro Dec 11, 2012. 3 Replies

We have a new dealership that was built with a quick service lane. Our Toyota store does remarkable with theirs. Here at a Lexus store, I am looking for marketing ideas etc.. to get this up and…Continue

 

David Pinheiro's Page

Latest Activity

David Pinheiro posted a discussion

Service Director/Fixed Operations

I am currently looking to make a change. Will relocate for the right opportunity. Please contact me with any leads or questions you may have. See More
Jan 17, 2014
David Pinheiro posted a discussion

Service Matrix Pricing Help

Would anyone  have a copy of a service menu that you are using, (sort of the At-con variable pricing), that shows hourly rate plus total cost for targeted maintenance.  Don't care what brand or where from, have a guy I'm working with on this sort of matrix pricing for service operations.  We used these years ago but some guys are just getting it,  I can neuter if any branding or copy you may have. Thanks for the helpSee More
Aug 6, 2013
David Pinheiro replied to Jessica Heusinkveld's discussion A BDC that only does OUTBOUND calls?
"We have a BDC that handles inbound and outbound calls. They are all recorded through CallSource for coaching purposes. Our BDC personel are paid hourly plus an incentive as relates to the number of appointments that are kept. We have increased our…"
Jul 9, 2013
David Pinheiro's discussion was featured

Express Service Lane

We have a new dealership that was built with a quick service lane. Our Toyota store does remarkable with theirs. Here at a Lexus store, I am looking for marketing ideas etc.. to get this up and running. We have an obsticle that customers will not be able to stay with their vehicle. The lay out and design is not one I would have chosen. (you can view in virtual tour from our web site www.lexusofmadison.com)Any ideas would be greatly appreciated. We…See More
Dec 11, 2012
David Pinheiro updated their profile
Dec 11, 2012
David Pinheiro replied to David Pinheiro's discussion Express Service Lane
"Sounds interesting. We have a Lexus market retention of 72%, so we are doing great with our own franchised brand. That being said, we are looking to expand to all makes and models specifically Toyota UIO's in our area. We are currently…"
Dec 11, 2012
David Pinheiro replied to David Pinheiro's discussion Express Service Lane
"Thanks you for your input. As far as not being able to stay with their vehicle. The quick service drive through lane entrance is through our shop, so, that means the customer will not be able to stay in their vehicle. I do not care for the design,…"
Sep 14, 2012
David Pinheiro and Bobby Compton are now friends
Sep 14, 2012
David Pinheiro posted a discussion

Express Service Lane

We have a new dealership that was built with a quick service lane. Our Toyota store does remarkable with theirs. Here at a Lexus store, I am looking for marketing ideas etc.. to get this up and running. We have an obsticle that customers will not be able to stay with their vehicle. The lay out and design is not one I would have chosen. (you can view in virtual tour from our web site www.lexusofmadison.com)Any ideas would be greatly appreciated. We…See More
Sep 10, 2012
Rob Gehring left a comment for David Pinheiro
"Welcome my new friend! Hope you have a super day!!"
Apr 3, 2012
Rob Gehring and David Pinheiro are now friends
Apr 3, 2012
David Pinheiro and Sean Brown are now friends
Jul 26, 2011
David Pinheiro is now a member of DealerELITE.net
Feb 18, 2011

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
Lexus of Madison
What is your current position within your organization?
Fixed Operations Director
What is your company website?
http://lexusofmadison.com
How did you specifically hear about DealerELITE? If referred, who?
Email
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insight on many different market areas.

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At 12:12pm on April 3, 2012, Rob Gehring said…

Welcome my new friend! Hope you have a super day!!

PollDaddy

 
 
 

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