Rob Gehring
  • Male
  • Huron, OH
  • United States
  • Fixed Performance Inc
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Rob Gehring's Discussions

Fixed Operations Consultants Needed

Started this discussion. Last reply by NANCY SIMMONS Apr 11, 2012. 1 Reply

       Due to rapid growth we are in need of additional fixed operations consultants. Please email resume for consideration to tereash@fixedperformance.comContinue

 

Rob Gehring's Page

Latest Activity

Rob Gehring's blog post was featured

The Great Advisor

Recently I was training an advisor that told me he wants to be great. It challenged my thinking so I thought it would be interesting to write down some thoughts on being a great advisor. Most would say this is a numbers business and great would mean incredible numbers. The most common question I receive is how do I get those numbers? It starts with setting appointments with specific times that allows the spacing…See More
yesterday
Rob Gehring posted a blog post

The Great Advisor

Recently I was training an advisor that told me he wants to be great. It challenged my thinking so I thought it would be interesting to write down some thoughts on being a great advisor. Most would say this is a numbers business and great would mean incredible numbers. The most common question I receive is how do I get those numbers? It starts with setting appointments with specific times that allows the spacing…See More
Thursday
Rob Gehring posted a blog post

Read the Directions

Many things today require assembly when you buy them and include a package of individual parts such as nuts and bolts. Included in this package is printed information call directions that give step-by-step assembly instructions that should produce the assembled product without much effort. Recently I purchased some outdoor chairs with a table well-placed in the middle of them. The factory did pre-assemble every…See More
Sep 13
Rob Gehring posted a blog post

The Real Parts Profit

Most dealers are bottom line performance individuals and start there when reviewing a financial statement. Parts Departments have some interesting considerations that should be understood when reviewing their financial performance. Many dealerships don’t utilize G&A accounting that separates General Management, Dealer, and office personnel into a separate account. I prefer this separation when analyzing the…See More
Sep 7
Rob Gehring posted a blog post

Become Bulletproof

New car sales across the country have been declining with many dealerships starting to feel the heat from sales departments seeing reduced performance. Fixed operations have become critical and dealerships look for ways to improve returns from their service, parts, and body shops. The fact is, I believe fixed operations are critical in good times and bad times as customers that are well cared for return to purchase their next…See More
Aug 30
Rob Gehring posted a blog post

Complaint Department

Recently I was at a grocery store deli to pick up my wife’s favorite cheese and learned a lesson about customer care and complaints. There was one employee in the Department cleaning the sink and a customer was patiently waiting ahead of me. I asked if she had been helped yet which caught the attention of the employee. She said no and obviously when asked I informed the employee she was ahead of me. The customer asked…See More
Aug 23
Rob Gehring posted a blog post

Keep Going

As our company Fixed Performance enters into its 15th year helping dealerships improve their fixed operations as its founder I have to reminisce. I recall starting out without a single client and no recognition to having a wait list and traveling around on a private plane for my visits. Nobody in the car business can forget 2008 and 2009 when dealerships didn’t even know if they would have the ability to order a…See More
Aug 2
Rob Gehring posted a blog post

Williams Texaco

When I was a kid growing up in Wooster Ohio, my father always fueled up his car at Williams Texaco. The station was right down the street from where we lived and it had service, I am willing to bet most dealerships would love to have. We would always be greeted at the pump promptly where they would wash our windshield, check tire pressure, pop the hood and check every fluid level including fan belt condition.…See More
Jul 26
Rob Gehring posted a blog post

Unanswered Questions

It doesn’t matter if you are in management or a staff member on a team so many have unanswered questions. One example of is a large majority of general managers for car dealerships come from a sales background. They are experts when it comes to selling cars and are very good at their trade. However, their fixed operations experience is very little and develops questions that go unanswered. They might…See More
Jun 21
Rob Gehring posted a blog post

Recruiting Technicians

Finding and retaining quality technicians has become an issue across the country with an immediate need for over 30,000 additional positions available. The amount of new technicians going into the field is low while technicians leaving or retiring is growing dramatically. Technician recruitment has become critical with shops scheduling customers further into the future with available appointments.…See More
Jun 7
Rob Gehring posted a blog post

Do This for You

Often I discuss leadership skills, culture, and processes that assure the success of individuals and dealerships. Today we will look at something that involves all three of these in a unique fashion.  Everyone has a leadership characteristic that others would be able to see and define in them. This could be an employee or a family member that recognizes the characteristic. A friend of mine who has…See More
May 31
Rob Gehring's blog post was featured

Expect to Lose

One of the things I have learned about life is there will be times of great loss. You won’t get the job or promotion. You might face an illness with a family member, coworker or even yourself. You might struggle financially and be challenged every week as you try to pay your bills and meet your commitments. You might even lose a big game like the Cleveland Cavaliers did Sunday night when everyone…See More
May 24
Rob Gehring posted blog posts
May 24
Rob Gehring posted a blog post

It’s an Idea

All progress starts with an idea. Industry titans such as Henry Ford or Thomas Edison both started with an idea. The idea centers on an individual observing a need and thinking through a solution that would solve it. Although there is never guarantee in every idea being successful. It is essential to understand without processing an idea there will never be progress. I have had ideas that I thought…See More
Apr 19
Rob Gehring's blog post was featured

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 6
Rob Gehring posted a blog post

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 5

Rob Gehring's Blog

The Great Advisor

Posted on September 21, 2017 at 8:00am 0 Comments

Recently I was training an advisor that told me he wants to be great. It challenged my thinking so I thought it would be interesting to write down some thoughts on being a great advisor. Most would say this is a numbers business and great would mean incredible numbers. The most common question I receive is how do I get those…

Continue

Read the Directions

Posted on September 13, 2017 at 1:11pm 0 Comments

Many things today require assembly when you buy them and include a package of individual parts such as nuts and bolts. Included in this package is printed information call directions that give step-by-step assembly instructions that should produce the assembled product without much effort. Recently I purchased some…

Continue

The Real Parts Profit

Posted on September 7, 2017 at 9:30am 0 Comments

Most dealers are bottom line performance individuals and start there when reviewing a financial statement. Parts Departments have some interesting considerations that should be understood when reviewing their financial performance. Many dealerships don’t utilize G&A accounting that separates General Management,…

Continue

Become Bulletproof

Posted on August 30, 2017 at 9:00am 0 Comments

New car sales across the country have been declining with many dealerships starting to feel the heat from sales departments seeing reduced performance. Fixed operations have become critical and dealerships look for ways to improve returns from their service, parts, and body shops. The fact is, I believe fixed…

Continue

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Fixed Performance Inc
What is your current position within your organization?
president owner
What is your company website?
http://fixedperformance.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Fixed-Performance-Inc/184451324906804
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I work with car dealerships to improve fixed operations customer care and profits. Fixed coverage is the key for the dealerships of today to prosper in the future. Retaining customers through a wonderful customer experance in service sells more cars as a bonus!

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At 9:10am on January 20, 2011, Bruce M said…

Rob,

Good to see you on dealerELITE.net.  Thanks for the great information and safe traveling!

B

 
 
 

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