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Rob Gehring
  • Male
  • Huron, OH
  • United States
  • Fixed Performance Inc
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Rob Gehring's Discussions

Fixed Operations Consultants Needed

Started this discussion. Last reply by NANCY SIMMONS Apr 11, 2012. 1 Reply

       Due to rapid growth we are in need of additional fixed operations consultants. Please email resume for consideration to tereash@fixedperformance.comContinue

 

Rob Gehring's Page

Latest Activity

Rob Gehring posted a blog post

Unanswered Questions

It doesn’t matter if you are in management or a staff member on a team so many have unanswered questions. One example of is a large majority of general managers for car dealerships come from a sales background. They are experts when it comes to selling cars and are very good at their trade. However, their fixed operations experience is very little and develops questions that go unanswered. They might…See More
Jun 21
Rob Gehring posted a blog post

Recruiting Technicians

Finding and retaining quality technicians has become an issue across the country with an immediate need for over 30,000 additional positions available. The amount of new technicians going into the field is low while technicians leaving or retiring is growing dramatically. Technician recruitment has become critical with shops scheduling customers further into the future with available appointments.…See More
Jun 7
Rob Gehring posted a blog post

Do This for You

Often I discuss leadership skills, culture, and processes that assure the success of individuals and dealerships. Today we will look at something that involves all three of these in a unique fashion.  Everyone has a leadership characteristic that others would be able to see and define in them. This could be an employee or a family member that recognizes the characteristic. A friend of mine who has…See More
May 31
Rob Gehring's blog post was featured

Expect to Lose

One of the things I have learned about life is there will be times of great loss. You won’t get the job or promotion. You might face an illness with a family member, coworker or even yourself. You might struggle financially and be challenged every week as you try to pay your bills and meet your commitments. You might even lose a big game like the Cleveland Cavaliers did Sunday night when everyone…See More
May 24
Rob Gehring posted blog posts
May 24
Rob Gehring posted a blog post

It’s an Idea

All progress starts with an idea. Industry titans such as Henry Ford or Thomas Edison both started with an idea. The idea centers on an individual observing a need and thinking through a solution that would solve it. Although there is never guarantee in every idea being successful. It is essential to understand without processing an idea there will never be progress. I have had ideas that I thought…See More
Apr 19
Rob Gehring's blog post was featured

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 6
Rob Gehring posted a blog post

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 5
Rob Gehring posted a blog post

Warranty Parts Pricing

The “New” Law Of The Land! As long as I can remember warranty parts prices were calculated by taking dealer cost and adding 40% markup. Now in many states laws exist that have forced the manufacturer to compensate dealerships at retail pricing. This new law almost doubles the gross profit from warranty parts sales. My experience with this new law is interesting as it illustrates the true nature of a…See More
Mar 29
Rob Gehring posted a blog post

Because I Said So

When I was a child growing up I used to challenge every order issued by Mom or Dad with a simple question why. I’m not certain I ever received a detailed description of why I should perform a task that they asked me to do, however the response was always the same. Because I said so, now just go ahead and do it. A sign of a good leader is they understand coaching an individual should include the…See More
Mar 22
Rob Gehring posted a blog post

The Advisor Difference

Service advisors can make the difference of hundreds of thousands of dollars annually in revenue to the dealership. They see your customers more than anyone else, yet receive little support from the dealership. Many dealerships consider advisor staffing a cost that must be limited, which is very shortsighted. They throw people into the position without any training just to fill the slot with a body.…See More
Mar 16
Rob Gehring posted a blog post

Measuring Customer Pay Sales

There is an interesting statistic that is use when measuring customer pay sales called technician hours sold per repair order. This takes the average technician hour sold in the dealership and is used to see how good there advisors are performing. I admit to monitoring this result very closely looking for opportunities for improvement. I’ve heard many logical reasons why customer pay work can’t be…See More
Mar 8
Rob Gehring's blog post was featured

Customer Focus

Today’s dealerships spend tens of thousands of dollars every month to reach new customers and get them inside the dealership doors. A large amount of these funds are spent on newspapers that end up as a floor mat the next day for a birdcage. I’ve seen thousands of dollars spent on service ads, that promote super low price oil changes to drive traffic that will spend nothing on suggested needs and buy only the below cost…See More
Feb 22
Rob Gehring posted a blog post

Customer Focus

Today’s dealerships spend tens of thousands of dollars every month to reach new customers and get them inside the dealership doors. A large amount of these funds are spent on newspapers that end up as a floor mat the next day for a birdcage. I’ve seen thousands of dollars spent on service ads, that promote super low price oil changes to drive traffic that will spend nothing on suggested needs and buy only the below cost…See More
Feb 22
Rob Gehring posted a blog post

Do You Believe?

So many of us are focused on the numbers the team generates as a measurement of performance. We review them daily, weekly or monthly and likely let the team know in some form or fashion how we are doing. Many dealership managers feel it’s productive to beat the team member up that’s not performing well demanding they “Get your numbers up” if they want to keep their position. These individuals…See More
Feb 1
Rob Gehring posted a blog post

Selling Great Used Cars

I have visited new car dealerships throughout the United States and consider it a privilege to see the different ways that they operate. It is interesting to observe opportunities for improvement financially and with customer care. The most successful car dealerships understand the value of integrity in building their local brand. Other dealerships might look for ways to cut corners and develop…See More
Jan 26

Rob Gehring's Blog

Unanswered Questions

Posted on June 21, 2017 at 1:00pm 0 Comments

It doesn’t matter if you are in management or a staff member on a team so many have unanswered questions. One example of is a large majority of general managers for car dealerships come from a sales background. They are experts when it comes to selling cars and are very good at their trade. However, their…

Continue

Recruiting Technicians

Posted on June 7, 2017 at 12:30pm 0 Comments

Finding and retaining quality technicians has become an issue across the country with an immediate need for over 30,000 additional positions available. The amount of new technicians going into the field is low while technicians…

Continue

Do This for You

Posted on May 31, 2017 at 12:00pm 0 Comments

Often I discuss leadership skills, culture, and processes that assure the success of individuals and dealerships. Today we will look at something that involves all three of these in a unique fashion. 



Everyone has a…

Continue

Expect to Lose

Posted on May 24, 2017 at 11:46am 0 Comments

One of the things I have learned about life is there will be times of great loss. You won’t get the job or promotion. You might face an illness with a family member, coworker or even yourself. You might struggle financially and be challenged every week as you try to pay your bills and meet your commitments.…

Continue

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Fixed Performance Inc
What is your current position within your organization?
president owner
What is your company website?
http://fixedperformance.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Fixed-Performance-Inc/184451324906804
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I work with car dealerships to improve fixed operations customer care and profits. Fixed coverage is the key for the dealerships of today to prosper in the future. Retaining customers through a wonderful customer experance in service sells more cars as a bonus!

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At 9:10am on January 20, 2011, Bruce M said…

Rob,

Good to see you on dealerELITE.net.  Thanks for the great information and safe traveling!

B

 
 
 

Blog Posts

dE's thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram

Posted by DealerELITE on July 18, 2017 at 10:54pm 0 Comments

dE's thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram



All the dealerElite Members would like to extend our thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram. We are… Continue

Going A.P.E for Attitude, Passion, and Enthusiasm

Posted by Dave Anderson on July 18, 2017 at 4:30pm 0 Comments

In September of 2017, my fourteenth book, Unstoppable will be released. In the book, I discuss four types of performers: undertakers, caretakers, playmakers and game changers, and outline steps to elevate one’s personal and business life…

Continue

Kerrigan Advisors Represents Honda of Hollywood in its Sale to Bakhtiari Auto Group

Posted by Crystal Hartwell on July 18, 2017 at 12:30pm 0 Comments

 

Southern California landmark dealership changes ownership after 57 years  

 

Irvine, CA, July 18, 2017 – Kerrigan Advisors, the…

Continue

The Caretaker Performer

Posted by Dave Anderson on July 18, 2017 at 11:37am 0 Comments

In past articles and episodes of my podcast I have discussed the four primary types of performers you’ll find in any organization, or on any team: undertakers, caretakers, playmakers, and game changers (For a quick review, listen to the first…

Continue

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