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Rob Gehring
  • Male
  • Huron, OH
  • United States
  • Fixed Performance Inc
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Rob Gehring's Discussions

Fixed Operations Consultants Needed

Started this discussion. Last reply by NANCY SIMMONS Apr 11, 2012. 1 Reply

       Due to rapid growth we are in need of additional fixed operations consultants. Please email resume for consideration to tereash@fixedperformance.comContinue

 

Rob Gehring's Page

Latest Activity

Rob Gehring's blog post was featured

Expect to Lose

One of the things I have learned about life is there will be times of great loss. You won’t get the job or promotion. You might face an illness with a family member, coworker or even yourself. You might struggle financially and be challenged every week as you try to pay your bills and meet your commitments. You might even lose a big game like the Cleveland Cavaliers did Sunday night when everyone…See More
Wednesday
Rob Gehring posted blog posts
Wednesday
Rob Gehring posted a blog post

It’s an Idea

All progress starts with an idea. Industry titans such as Henry Ford or Thomas Edison both started with an idea. The idea centers on an individual observing a need and thinking through a solution that would solve it. Although there is never guarantee in every idea being successful. It is essential to understand without processing an idea there will never be progress. I have had ideas that I thought…See More
Apr 19
Rob Gehring's blog post was featured

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 6
Rob Gehring posted a blog post

Speaking the Same Language

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word they were saying. This is the battle that is often faced in our daily lives. The fact is we…See More
Apr 5
Rob Gehring posted a blog post

Warranty Parts Pricing

The “New” Law Of The Land! As long as I can remember warranty parts prices were calculated by taking dealer cost and adding 40% markup. Now in many states laws exist that have forced the manufacturer to compensate dealerships at retail pricing. This new law almost doubles the gross profit from warranty parts sales. My experience with this new law is interesting as it illustrates the true nature of a…See More
Mar 29
Rob Gehring posted a blog post

Because I Said So

When I was a child growing up I used to challenge every order issued by Mom or Dad with a simple question why. I’m not certain I ever received a detailed description of why I should perform a task that they asked me to do, however the response was always the same. Because I said so, now just go ahead and do it. A sign of a good leader is they understand coaching an individual should include the…See More
Mar 22
Rob Gehring posted a blog post

The Advisor Difference

Service advisors can make the difference of hundreds of thousands of dollars annually in revenue to the dealership. They see your customers more than anyone else, yet receive little support from the dealership. Many dealerships consider advisor staffing a cost that must be limited, which is very shortsighted. They throw people into the position without any training just to fill the slot with a body.…See More
Mar 16
Rob Gehring posted a blog post

Measuring Customer Pay Sales

There is an interesting statistic that is use when measuring customer pay sales called technician hours sold per repair order. This takes the average technician hour sold in the dealership and is used to see how good there advisors are performing. I admit to monitoring this result very closely looking for opportunities for improvement. I’ve heard many logical reasons why customer pay work can’t be…See More
Mar 8
Rob Gehring's blog post was featured

Customer Focus

Today’s dealerships spend tens of thousands of dollars every month to reach new customers and get them inside the dealership doors. A large amount of these funds are spent on newspapers that end up as a floor mat the next day for a birdcage. I’ve seen thousands of dollars spent on service ads, that promote super low price oil changes to drive traffic that will spend nothing on suggested needs and buy only the below cost…See More
Feb 22
Rob Gehring posted a blog post

Customer Focus

Today’s dealerships spend tens of thousands of dollars every month to reach new customers and get them inside the dealership doors. A large amount of these funds are spent on newspapers that end up as a floor mat the next day for a birdcage. I’ve seen thousands of dollars spent on service ads, that promote super low price oil changes to drive traffic that will spend nothing on suggested needs and buy only the below cost…See More
Feb 22
Rob Gehring posted a blog post

Do You Believe?

So many of us are focused on the numbers the team generates as a measurement of performance. We review them daily, weekly or monthly and likely let the team know in some form or fashion how we are doing. Many dealership managers feel it’s productive to beat the team member up that’s not performing well demanding they “Get your numbers up” if they want to keep their position. These individuals…See More
Feb 1
Rob Gehring posted a blog post

Selling Great Used Cars

I have visited new car dealerships throughout the United States and consider it a privilege to see the different ways that they operate. It is interesting to observe opportunities for improvement financially and with customer care. The most successful car dealerships understand the value of integrity in building their local brand. Other dealerships might look for ways to cut corners and develop…See More
Jan 26
Rob Gehring's blog post was featured

The Team Without A Coach

No professional sports team would consider going without a coach. There may be times where they terminate employment of a coach and have an interim position however, professional sports understand the need for good coaching. A good coach knows how to get the most out of individual players and inspire the team. When things go well the coach should always give credit to the team and when they go poorly…See More
Jan 18
Rob Gehring posted a blog post

The Team Without A Coach

No professional sports team would consider going without a coach. There may be times where they terminate employment of a coach and have an interim position however, professional sports understand the need for good coaching. A good coach knows how to get the most out of individual players and inspire the team. When things go well the coach should always give credit to the team and when they go poorly…See More
Jan 18
Rob Gehring posted a blog post

Be Great Where You Are

One of my core beliefs is that life is a process. Even at times people don’t believe they have a process, they do it’s just a bad one. Well hidden in the path to success is a process also, that we want to look at with more detail today. I’ve noticed countless times individuals with great talent and ability that don’t perform well on a daily basis. Their expectation is that when they get that big…See More
Jan 5

Rob Gehring's Blog

Expect to Lose

Posted on May 24, 2017 at 11:46am 0 Comments

One of the things I have learned about life is there will be times of great loss. You won’t get the job or promotion. You might face an illness with a family member, coworker or even yourself. You might struggle financially and be challenged every week as you try to pay your bills and meet your commitments.…

Continue

Do You Care?

Posted on May 24, 2017 at 11:30am 0 Comments

I was at a client working in the drive lane illustrating the importance of the dealership personnel caring about the customer. I randomly picked an example and started going over it. I noticed the interior carpet was dirty and needed vacuumed. A few sections of it could have really used a steam cleaner as…

Continue

It’s an Idea

Posted on April 19, 2017 at 11:30am 0 Comments

All progress starts with an idea. Industry titans such as Henry Ford or Thomas Edison both started with an idea. The idea centers on an individual observing a need and thinking through a solution that would solve it. Although there is never guarantee in every idea being successful. It is essential to…

Continue

Speaking the Same Language

Posted on April 5, 2017 at 10:00am 1 Comment

This morning at breakfast I noticed a group of three individuals at the table next to me were speaking French. I naturally wondered what brought them to the United States and the town I was staying in however, that didn’t matter. It did intrigue me however, after a little thought I couldn’t understand a word…

Continue

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
Fixed Performance Inc
What is your current position within your organization?
president owner
What is your company website?
http://fixedperformance.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Fixed-Performance-Inc/184451324906804
How did you specifically hear about DealerELITE? If referred, who?
Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I work with car dealerships to improve fixed operations customer care and profits. Fixed coverage is the key for the dealerships of today to prosper in the future. Retaining customers through a wonderful customer experance in service sells more cars as a bonus!

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At 9:10am on January 20, 2011, Bruce M said…

Rob,

Good to see you on dealerELITE.net.  Thanks for the great information and safe traveling!

B

 
 
 

Blog Posts

What to Look for From Your Car Transportation

Posted by Simon Hopes on May 25, 2017 at 6:10am 0 Comments

Racing is a sport enjoyed by millions around the world but actually getting your race car to the track is not easily done without some help from travel solutions. The logistics of moving a multi-million-pound vehicle through a crowded city and to…

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Expect to Lose

Posted by Rob Gehring on May 24, 2017 at 11:46am 0 Comments

One of the things I have learned about life is there will be…

Continue

PERQ Adds Kelley Blue Book to Data Providers; Increases Trade-in Leads by 3x

Posted by Crystal Hartwell on May 24, 2017 at 11:42am 0 Comments

 

 

Addition of Kelley Blue Book’s trusted valuation data to FATWIN Web Engagement platform further increases engagement on trade-in tool…

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