It’s that time of year when many dealerships struggle to keep repair order count high. My favorite way to build repair order counts is to perform outbound calls with open safety campaigns. If this is a daily exercise repair order growth never seems to be a struggle and customer retention is never a concern. During a recent…Continue
Dick Fosbury won an Olympic gold medal yet most don’t know his name or story. His Olympic record high jump was 7-4 to achieve a gold medal. The interesting thing to me is that Fosbury wasn’t remarkable as he developed in high school or initially in college. The standard techniques of high jumping were not going to make him a star Olympic…Continue
Building your gross profit has to be a priority for anyone in business today. Without enough gross profit, you are doomed to failure. Today let’s look at some proven ways for your dealership to build fixed operations gross profit.
The first consideration in building gross profit must be customer…Continue
I believe we must continually be observant and challenge ourselves with this question “what can we learn from this?”. The strike at General Motors has made a bunch of news lately. However, today I thought it would be timely to discuss what we can learn from this current situation.
During a recent dealership visit, a…Continue