Mark Gregory
  • Male
  • Cheltenham
  • United Kingdom
  • The Customer's Shoes Ltd
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Mark Gregory's Discussions

Net Promoter Score in Dealers

Started Jul 25, 2010 0 Replies

Is any one using Net Promoter as their preferred customer loyalty metric? If so what's your experience so far?

 

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Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
The Customer's Shoes Ltd
What is your current position within your organization?
Program Innovator and Dealer Culture Transformation Coach
What is your company website?
http://www.transformyourdealeshipculture.com
What is your Facebook page/URL?
http://facebook.com/marksgregory
What is your LinkedIn page/URL?
http://www.linkedin.com/profile?viewProfile=&key=853423&loc...
How did you specifically hear about DealerELITE? If referred, who?
Google
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Insights into how to transform your dealership culture so that employees and customers rave about the experience you give them.

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