Are you trying to recapture lost customers with express service and discount coupons? Then offering more coupons and deeper discounts when that doesn't work? If that strategy is not working attend this webinar to give your service department the strategy it needs to retain more customers today, while boosting your Service Department profits! Cost: $59 thru 5/3 - then $99Find our more and register at …See More

Don't miss the year's leading F&I event!Last year over 1,000 dealership principals, owners, F&I managers, F&I staff, compliance officers, internet managers and more attended the ONLY digital event focused on improving profitability and success of the F&I department.2013 marks the third year of Automotive News F&I Week. Access to the conference will once again be free. All you need to do is register.Each day will afford attendees the opportunity to hear from industry leading…See More

You may think your dealership is dialed in and ready for automotive Internet sales growth in 2013. But to truly connect with the estimated 90% of consumers that start the car buying process online - and to be ahead of the game when it comes to satisfying tomorrow's - your entire staff needs to be thinking WEB. Sign up now to learn a 5-step strategy from…See More

F&I trainer Rick McCormick will present this hour long workshop. He’ll teach how you can succeed in service drive sales by understanding your customer. F&I can be pursued in a way that mutually benefits customers and the dealership! You will leave with 10 intentional steps to implement immediately. They will enable your service team to protect customers from the cost of future repairs and create more long-term customer relationships.See More

What you see as a simple communication to a customer about an upcoming holiday sale might actually be a hidden class action lawsuit. Are you prepared to pay? As a business it is your responsibility to know and abide by the state and federal law, including advertising law, and to work with your marketing vendors to help ensure compliant communications.In 2012 alone, businesses settled nearly $100 million in claims under the Telephone Consumer Protection Act, effectively transferring precious…See More

Live Webinar: Tuesday, September 11 at 2:00pm ETDuration: 30 minutesQuestions? powertraining@autonews.comLast year, General Motors took live chat expert Todd Smith on a cross-country speaking tour to show what passion for e-commerce is all about. Don’t miss this powerful presentation where you can learn how to implement live chat on your site and move a customer from online chatter to showroom shopper. …See More

Auto dealerships face numerous decisions now that the U.S. Supreme Court has upheld the Affordable Care Act. While some provisions have taken effect, the majority of the challenges confronting dealerships are right around the corner. Attend this webinar to get answers to questions you should be asking, including:Will I continue to sponsor a benefit program or drop out?Will I pass the new discrimination rules?What excise tax liabilities will I face?How do I prepare for audit challenges under the…See More