This program has been pre-approved for 1.5 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. All attendees who stay through the full webinar will be sent the HRCI certificate following the webinar.

This webinar will give you step-by-step guidance for holding conversations for some of the most tense workplace encounters. In addition you will learn how to document conversations, use disciplinary action forms and performance appraisals to reduce your risk of employment lawsuits

Presenter: Kathryn CarlsonKathryn Carlson is the Product Director for HotlinkHR. Kathryn has over 25 years of human resources management experience and is a certified HR professional. For the past 8 years Kathryn has focused on developing HR software and programs to improve efficiency, reduce risk, and ensure compliance for companies ranging from small businesses to international corporations.

The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.