At Proactive Dealer Solutions the BDC experts we know that you are loosing more deals than you realize, or even want to admit. The question is what are you and your team doing about it right now?
How is your sales team or BDC following up right now?
One: Are they using a “conversational” script that works?
Two: Is your team using price or more information to motivate customers back to the store?
Three: Are the salespeople or BDC staff uncovering the real reason that your customers are not buying your product?
Proactive Dealer Solutions has seen the following at dealerships everywhere.
One: Salespeople don’t have a script that work or a plan to get it done. In most cases it is also not done on a consistent basis.
Two: Most BDC’s are really second switchboards and are not true Proactive BDC’s anyway.
Three: Salespeople and BDC staff members are not consistently calling customers.
Four: When they are calling customers, they don’t have a script that works.
What is your next move?
One: Turn your BDC into a customer car center.
Two: Put a process in place and monitor that process.
Three: Use and measure scripts so that you can increase your results.
Call the BDC Experts at 1 877 452 2753, we can help!!!!!
Online 24 hours a day at http://www.bdcexperts.com