Renee Staffieri
  • Asheville, NC
  • United States
  • SunStar Network
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  • Alain Lustig
  • Joe Webb
 

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Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
SunStar Network
What is your current position within your organization?
Director of e-Commerce Operations
What is your company website?
http://www.sunstarautos.com
How did you specifically hear about DealerELITE? If referred, who?
Joe Webb
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
SunStar Network is an Outsouced BDC that provides many services to our dealers, but most importantly we provide them peace of mind. Our trained Internet Coordinators handle all of your Internet related inquiries from phone, email and chat and convert them to appointments at an accelerated rate. For the first time ever, you will know that your phone calls are being handled by an expert, and more importantly, logged into the system for long-term follow-up. Moreover, we have a best-in-class email lead management process that allows us to successfully convert your Internet leads to shown appointments with efficiency and frequency.

Not only are we able to professionally handle the multitude of opportunities flowing from your online advertising sources, but we set up a distinct process and technology that allows us to work alongside your on-site Internet manager seamlessly. We control the technology and set the appointments while your team can focus on sourcing the best vehicle for the customer and selling the car.

We can help you find new ways to manipulate your websites, SEO, processes, and digital advertising monies spent to improve your Internet profitability. We concentrate on making you more money so you don’t have to worry about training new people to do it on-site.

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