Richard Robbins
  • Male
  • Jacksonville, FL
  • United States
  • DME Automotive
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Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
DME Automotive
What is your current position within your organization?
Inside Sales Consultant
What is your company website?
How did you specifically hear about DealerELITE? If referred, who?
Suzie Peeler
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
MasteCall from DMEAutomotive does many things including inbound and outbound call campaigns, but the first and arguably the most important benefit is its ability to capture every call 24/7/ 365 and it guarantees your customers will get the best service they deserve, which in turn gives you loyal customers that will look to spend money at your dealership first!

MasterCall, from DMEautomotive, is a complete set of inbound and outbound customer contact management solutions. From outbound CSI, unsold follow-up and first appointment call campaigns to complete inbound service appointment setting and backstop/overflow support. MasterCall features a flexible, scalable and affordable set of solutions that provides dealers with as much, or as little, service as they need to succeed.
Set more appointments. Drive more sales!
• Inbound appointment setting.
• Inbound overflow/backstop call handling.
• Outbound sales & service calls.
• Timely and accurate web-based reporting.
• Innovative voice logging technology with real time call recordings.
• Recorded calls available in real time for review.
• Set more appointments and establish more hot leads.
• …and so much more!
Using the most current technologies, our flexible inbound live answer process ensures that all incoming calls are answered 24/7. We drive business with outbound call campaigns using the best in class processes and technology to maximize contact rates.
All calls utilize interactive and reciprocal conversations, not impersonal scripts. Plus our continuous quality control management and voice logging technology means dealers can rest assured that all calls will be professional and courteous. We guarantee DNC call compliance and give access to real time reports and dashboard metrics via our Red Rocket Technologies Platform.
With over 15 years of experience and 100% of our call center’s business being automotive, we know how to talk to your customers.
Find the solution that works best for you! Call me today to schedule an online presentation!

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At 11:56am on January 16, 2016, Elizabeth Leveques said…

My name is Elizabeth leveques. Am from paris france . I like your profile, and will love to know more about you and your family, so that we will start communicating. You can contact me through my email, because i just registered in this site newly and i don't think that i will be logging in here always, but i do check my mailbox is my email( I will be waiting to hear from you soon. Take care.


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