Tom Harsha
  • Cockeysville, MD
  • United States
  • CallRevu
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Tom Harsha posted a blog post

Are Your Phone Lines Hacker-Proof?

You know to protect your dealership computer system from hackers, but what about your phone system? Phone hacking is common and often overlooked until you get hit with fraudulent charges. According to the Communications Fraud Control Association, phone fraud costs companies over $4 billion each year. The majority of that cost is due to toll fraud; when hackers use your…See More
Jul 31
Tom Harsha posted a blog post

3 Danger Signs Your Phones are Letting You Down

I often meet with auto dealers of all sizes across the U.S., and what I’ve seen is that very few realize how many opportunities they are missing due to unhealthy phone systems. Various research has shown that calls outpace internet leads by as much as 4:1 due to mobile devices and click-to-call buttons, but many of those calls go unanswered. An analysis conducted by…See More
Jul 24
Tom Harsha posted a blog post

7 KPIs to connect with every caller

Dealerships lose hundreds of sales opportunities every year because of missed or mishandled phone calls. On average, a dealership fails to connect with 33% of incoming calls. For every 100 calls, that means you’re missing out on 33 potential deals! Phone calls are three times more likely to convert than other types of leads. It’s crucial to fix your phone system as soon…See More
Jul 9

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CallRevu
What is your current position within your organization?
Chief Product Officer
What is your company website?
http://www.callrevu.com
How did you specifically hear about DealerELITE? If referred, who?
Arnold Tijerina
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Tom Harsha's Blog

Are Your Phone Lines Hacker-Proof?

Posted on July 31, 2019 at 9:56am 0 Comments

You know to protect your dealership computer system from hackers, but what about your phone system? Phone hacking is common and often overlooked until you get hit with fraudulent charges. According to the Communications Fraud Control Association, phone fraud costs companies over $4 billion each year. The majority of that cost is due to toll fraud;…

Continue

3 Danger Signs Your Phones are Letting You Down

Posted on July 24, 2019 at 10:05am 0 Comments

I often meet with auto dealers of all sizes across the U.S., and what I’ve seen is that very few realize how many opportunities they are missing due to unhealthy phone systems. Various research has shown that calls outpace internet leads by as much as 4:1 due to mobile devices and click-to-call buttons, but many of those calls go…

Continue

7 KPIs to connect with every caller

Posted on July 9, 2019 at 10:16am 0 Comments

Dealerships lose hundreds of sales opportunities every year because of missed or mishandled phone calls. On average, a dealership fails to connect with 33% of incoming calls. For every 100 calls, that means you’re missing out on 33 potential deals! Phone calls are three times more likely to convert than other types of leads. It’s crucial to fix your phone…

Continue

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