Travis Peterson Indianapolis, IN United States One View: Like

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4 Steps to Get Your House in Order for Service Warranty Audits

Service warranty audits are back – some dealers say with a vengeance, according to a recent Auto News article. Others consider the return of audits, now that the pandemic has eased, to be business as usual. Why do some dealers find it easy to stay on top of…See More

Jul 21

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Travis Peterson's blog post was featured

6 Tasks to Re-Purpose Employee Time When Business is Slow

“Inspect what you expect” is a well-known business phrase that I think is particularly applicable to our industry today. That’s because many dealership employees have a LOT of time on their hands right now. Why not re-direct that time towards everyday tasks that you expect are getting done, but often don’t have the time to inspect? Our unprecedented market, with…See More

Jul 14

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Travis Peterson posted a blog post

6 Tasks to Re-Purpose Employee Time When Business is Slow

Jul 14

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Travis Peterson posted a blog post

How to retool your floorplan for today’s market

Floor planning is not a new topic; but it’s gotten a lot more interesting lately. As Auto News reported in a recent article, floorplan swung from a $96-per-vehicle-expense on average in 2019 to a $140-per-vehicle gain last year. The gains are attributed to slim vehicle inventories,…See More

Jun 23

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Travis Peterson posted a blog post

Having Trouble Sourcing Used Vehicles? Get Creative!

A drive around town quickly identifies an odd reality: dealers’ lots are bare bones. It is honestly shocking how few new cars are on the ground. As new car inventory continues to fall, consumers are turning to used cars – putting a big strain on supply and driving up prices. As a result,…See More

Jun 15

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Travis Peterson posted a blog post

What’s really in a Deal Jacket (and why does it make e-contracting so hard)?

I believe the paperless car deal is the holy grail of automotive retailing. In my last blog, I talked about how e-contracting is the sticking point in reaching this ideal. The reason is two-fold: First, car deals are complex and sometimes messy. There are a lot of vendors, systems, and…See More

Jun 3

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Travis Peterson posted a blog post

What’s really in a Deal Jacket (and why does it make e-contracting so hard)?

May 26

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Travis Peterson posted a blog post

e-Contracting: A Game Winning Strategy Without a Playbook?

I know from my time as a Controller that digital contracting sounds like a no brainer for the dealership. The benefits are there: less paperwork, less storage costs, faster funding, and delivering that “friction-less” experience we’re all hearing so much about. It’s no wonder e-contracting is the new popular kid on the block. I believe e-contracting and the paperless…See More

May 17

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Travis Peterson's blog post was featured

Where are the auto dealer compliance officers?

It has been about 5 years since I worked as a controller in a dealership, and many things have changed in the auto industry since then. One thing I am surprised to see has not changed is the lack of designated compliance officers. We didn’t have one then, and most dealerships still don’t have one today. Compliance officers can protect dealerships from liabilities and…See More

Apr 29

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Travis Peterson posted a blog post

Where are the auto dealer compliance officers?

Apr 28

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Travis Peterson posted a blog post

DMS Negotiations Tips & Tricks

You just paid another huge DMS bill, or you heard about a great new system from your 20 Group, or you want better support. There are a myriad of reasons dealers decide to switch DMS providers. Whatever the reason, it’s a major decision because your DMS touches every aspect of your business. I get it. I’ve been a Controller during a DMS switch and it’s a decision no one should hurry or take lightly. No matter what, it will disrupt your business and challenge your team. Yet, if you put in the…See More

Apr 14

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Travis Peterson posted a blog post

How to Prepare for a DMS Switch

A recent article in Automotive News showcased how the overall market for DMS software is in flux with disrupters cracking the decades-old duopoly of CDK and Reynolds and Reynolds. NADA 2021 proved the point with as many as 20 companies exhibiting DMS software. If you’re one of the many dealerships who recently signed with a new provider, you’re going to need to buckle up. …See More

Mar 30

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Travis Peterson posted a blog post

4 Tips for (Actually) Closing Your Month On-Time

The phones are ringing off the hook. Your door is closed yet people keep pouring in. You have sales managers asking for their commissions, management wanting the final numbers for the month, a floorplan needing reconciled, and the statement still hasn’t been uploaded to the manufacturer. I get it – I’ve been there. The dealership month-end close process is complex;…See More

Mar 23

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Travis Peterson posted a blog post

The 9 Deadliest Missteps of Document Scanning

Electronic document storage is now becoming the rule rather than the exception at many dealerships – and for good reason! The benefits are far reaching: from enabling easier audits to ditching jam-packed filing cabinets. Yet as with any big change, there are speed bumps. The biggest obstacle is the lack of an official dealership scanning process. Too often, this job is seen as simply clerical and assigned to a $10 an hour temp or piggy-backed onto the existing tasks of an overtaxed employee.…See More

Feb 23

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Travis Peterson posted a blog post

How Poor Cyber Security Can Cost you $1.8 Million in Lost Business

Cyberattacks are becoming a common problem and lost productivity due to a cyberattack is a huge blow to any business. Here at One View, we are aware of at least 5 dealer groups in just the last six months that were impacted by cyberattacks. One group with 25 stores and over $80 million in annual revenue lost all access to their computer network for over a week. Dealers think in terms of revenue and productivity time. With 72 working hours in a week and $80 million in annual revenue a dealer…See More

Feb 10

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Travis Peterson posted a blog post

9 “Must Have” Components for a Document Management Solution

It’s NADA time again! While this year’s show may look different, it still is the best opportunity to discover and explore technology solutions to successfully run your business. Every dealer’s “must learn more” list should include digital document management technology. The auto industry produces a lot of paper. All those documents take up valuable office space, and/or cost you money to store off-site. Digging through boxes to find a deal jacket or repair record wastes employee time. …See More

Feb 1

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Profile Information

Which best describes you?: Vendor Partner

What company do you work for (or own)?: One View

What is your current position within your organization?: Head of Product & Services

What is your company website?: http://one-view.com

How did you specifically hear about DealerELITE? If referred, who?: Carter West PR

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?: I have over 13 years of experience in the industry, including as a DMS sales rep and comptroller for a dealer group, I have a passion for helping dealers streamline workflows, refine the user experience, and identify unique solutions to dealer problems. I look forward to sharing my insights and experience through blog postings.

Travis Peterson's Blog

4 Steps to Get Your House in Order for Service Warranty Audits

Posted on July 21, 2021 at 5:25pm 0 Comments 0 Likes

Continue

6 Tasks to Re-Purpose Employee Time When Business is Slow

Posted on July 14, 2021 at 11:30am 0 Comments 0 Likes

“Inspect what you expect” is a well-known business phrase that I think is particularly applicable to our industry today. That’s because many dealership employees have a LOT of time on their hands right now. Why not re-direct that time towards everyday tasks that you expect are getting done, but often don’t have the time to…

Continue

How to retool your floorplan for today’s market

Posted on June 23, 2021 at 7:37am 0 Comments 0 Likes

Continue

Having Trouble Sourcing Used Vehicles? Get Creative!

Posted on June 15, 2021 at 10:29am 0 Comments 0 Likes

As a result,…

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At 2:23pm on January 16, 2021, Maris A said…: Good Day,
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