Douglas R Manley's Blog – September 2010 Archive (22)

What's for dinner?

Today, I asked Buttercup what’s for dinner; her reply, WHERE ARE YOU TAKING ME? Hmmm!

So what is this writing about? The…

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Added by Douglas R Manley on September 30, 2010 at 6:57pm — No Comments

MY WAY - KISSIT

KISSIT

(Excerpted from, …

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Added by Douglas R Manley on September 30, 2010 at 5:18pm — 1 Comment

dealerElite Lady Members Week

The September 13, 2010 issue of Automotive News featured the 100 leading women in the North American Auto Industry.

How about dealerElite designating the week of September 26, 2010 dealerElite ladies week? Clear all male member…

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Added by Douglas R Manley on September 25, 2010 at 2:37pm — 7 Comments

MY WAY - Simple Stupid Stuff

SIMPLE STUPID STUFF…

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Added by Douglas R Manley on September 22, 2010 at 5:01am — No Comments

MY WAY - Subscribe

SUBSCRIBE

Industry practices are forever changing. At times it seems overwhelming and difficult to keep pace. Just about…

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Added by Douglas R Manley on September 21, 2010 at 4:51am — No Comments

MY WAY - Manage by Exception

MANAGE BY EXCEPTION

It is Tuesday morning and the controller receives a credit memo from the factory with…

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Added by Douglas R Manley on September 20, 2010 at 6:37am — No Comments

MY WAY - Vehicle Payoffs

VEHICLE PAYOFFS

There are times in every dealership when the store has the cash shorts and managing cash…

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Added by Douglas R Manley on September 19, 2010 at 4:18am — No Comments

MY WAY - Surprise Audit

SURPRISE AUDIT

The controller’s job is to protect the dealer’s assets. One of the most abused assets in a…

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Added by Douglas R Manley on September 18, 2010 at 7:29am — No Comments

MY WAY - Receivables

ACCOUNTS RECEIVABLE

Cutting off receivables on the 25th of the month is one of those rocks that have…

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Added by Douglas R Manley on September 17, 2010 at 5:09am — No Comments

MY WAY - Overtime

OVERTIME

Overtime is costly to the dealership in wages, taxes and benefits. Rarely is it…

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Added by Douglas R Manley on September 16, 2010 at 5:35am — No Comments

MY WAY - Anticipate

ANTICIPATION

Before going to the monthly manager meeting to review operations go over your data and anticipate what…

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Added by Douglas R Manley on September 15, 2010 at 5:42am — No Comments

MY WAY - Payday

PAYDAY

It is Monday November 1, the sales and F & I department are…

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Added by Douglas R Manley on September 14, 2010 at 6:33am — No Comments

MY WAY - CYA

CYA

How many times have you heard?…

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Added by Douglas R Manley on September 13, 2010 at 6:12am — No Comments

MY WAY - Slugs

SLUGS

A direct quote from Dave Anderson, “The best time to fire is before you hire!” Not a bad thought however;…

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Added by Douglas R Manley on September 12, 2010 at 8:18am — No Comments

MY WAY - Delegate, Delegate, Delegate

DELEGATE, DELEGATE, DELEGATE…

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Added by Douglas R Manley on September 11, 2010 at 4:32pm — No Comments

MY WAY - Training

TRAINING

When I hired a new employee regardless if they were fresh out of high…

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Added by Douglas R Manley on September 10, 2010 at 3:22am — No Comments

MY WAY - The Staff

THE STAFF

How many people are needed in the general office? Some gurus have come up with ratios of one…

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Added by Douglas R Manley on September 9, 2010 at 7:36am — No Comments

MY WAY - The Foundation - Trays - Baskets

THE FOUNDATION

Housekeeping…

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Added by Douglas R Manley on September 8, 2010 at 5:02am — No Comments

MY WAY - The Dealer/Controller

THE DEALER

There are nine certainties about your dealer.…

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Added by Douglas R Manley on September 7, 2010 at 6:47am — No Comments

MY WAY - Introduction

With the dealerElite mission in hand I have decided to share some thoughts that may be of value to the dealers, controllers, general managers and other dealership personnel that are members of the community. For thirty-two years I worked in auto dealerships as a controller, consulted, written articles and written a book called …

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Added by Douglas R Manley on September 6, 2010 at 7:47pm — No Comments

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