Kristopher Hampton's Blog (6)

The Taste of a Successful Service Department

Did you know it would take a car salesman 22 cars sales a month to match the monthly gross sales of one average service advisor? These numbers may shock you!

Have you ever considered how many of your clients an advisor works with each day? According to NADA, most advisors write up an…


Added by Kristopher Hampton on February 10, 2017 at 10:46am — No Comments

Playoffs?! We don't even practice with passion!" Do you know who said this?

Pretty much any coach has said that during a losing streak, but imagine your favorite team right before the season starts. You pull out your favorite jersey and call your friends while the chicken wings are frying because you are pumped! You just know this year they are going to go all the way. Then you read that the team owner has decided to cut practice down to one day… Continue

Added by Kristopher Hampton on January 27, 2017 at 3:30pm — 2 Comments

The 50/50 Training Technique (Spending training dollars wisely in 2016)

Would you ever consider letting a member of your sales team on the floor to sell cars without any training?  Could your sales…


Added by Kristopher Hampton on October 19, 2015 at 5:30pm — 3 Comments

COURTESY SHUTTLE DRIVERS... Critical piece to your success puzzle.

Courtesy Shuttle Driver (CSD)…

Added by Kristopher Hampton on April 5, 2015 at 8:00pm — 3 Comments

The Most Important Meet and Greet

There is a big opportunity that most dealerships are not taking advantage of on a daily basis.  Buying a car is a huge investment.  On average it is the 2nd biggest investment in your clients' lives.    So why is it that our sales teams are not going the extra mile after the car is purchased?  The relationship is not over at this point, it is actually just beginning!…


Added by Kristopher Hampton on February 19, 2015 at 2:00pm — 36 Comments

Why do we Offer Coupons?

I hear from Advisors all over the country that fear coupon drops in the mail.  This is not a negative thing.  It is a very positive way to build your client base.

 Dealerships spend a lucrative amount of money to drop coupons.  Advisors need to be encouraged and informed about all chances to win clients back.  It's called "Planting the seed".  Blow clients away with consistent processes of excellent customer service and new levels of Profitability will be…


Added by Kristopher Hampton on November 20, 2014 at 1:00pm — 1 Comment

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