Chip King's Blog – April 2012 Archive (1)
Your Customers are Mad as Hell, and They Won’t Take It Anymore!!
Your Customers are Mad as Hell, and They Won’t Take It Anymore!!
Conquest and Retention are both driven by the Caller’s Journey
Great new is...we are clearly in recovery. The risk is, as Jack Jackintelle, President of the Rick Case Automotive Group, recently stated in his presentation to the Automotive Leadership Roundtable, is that we go back to reading our financial statements from the bottom up. There has…
ContinueAdded by Chip King on April 28, 2012 at 10:54am — No Comments
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