Last October, I gave the keynote presentation at the AICPA conference in Phoenix (going on today and tomorrow in Orlando). In it, I mentioned the OEMs' continued insistence on of "forcing" expensive facility upgrades on their dealers.

A luxury dealer mentioned after the presentation that his OEM was forcing another expensive and profit draining…

Grand Theft Auto – How Citizens Fought for the American Dream

May 14 and 15, 2009 – two days in which Chrysler and General Motors, with the help of the government, literally stole the life’s work from nearly 2,000 business owners.

Two years later, the history from the dealers’ perspective of those days are hitting the bookstores. And they are must reads for anyone associated with the automotive retail industry.

The first book out this…

This week I will be blogging from the Digital Dealer Conference & Exposition for both www.automotivedigitalmarketing.com and www.DealerElite.net.

The conference has become the place to be for anyone involved in automotive retail on the digital side – and that includes just about everybody today who interacts with dealerships.

I believe the conference is on…