Ron Morrison's Blog – April 2010 Archive (1)

Your online customers are standing in front of you... with their friends and family!

Or at very least that's how all of your dealership personnel should treat them. It reminds me of years ago when CRM tools were the new the rage. Remember that? When seemingly every dealership was racing to buy the best CRM tool with all of the most advanced and ease of use features? Back then I too was selling CRM solutions to dealerships and oft times I used an analogy that seemed to resonate with dealer principals and general managers and it went something like this:



Imagine a cell… Continue

Added by Ron Morrison on April 27, 2010 at 12:02pm — No Comments

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