Free! 24/7 Dealer Chat Support, Staff, and Leads (Dealer Elite Case Study 2 Months)
We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.
What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments, Service and Parts Leads. Professional staff that will proactively greet every website visitor and answer every chat request, as well as assist your visitors with their queries. An Increase in your Car and Truck Sales! All for free, but you must actively share your results here on the forum. We will use this data to publish in our case study.
Offer: Provide 24/7 Live Chat Support and Leads for Two Months to 5 Dealer Elite Forum Members (New forum members are welcome) for one of their websites in return for case study results to be posted on Dealer Elite weekly. Please let me know if you would like to participate. There is no obligation to continue service after the two months, and this is absolutely free.
Requirements:
- Must have at least a 10% documented closing average on the leads received currently from your website, and use a CRM to track results.
- Minimum of 3000 unique visitors monthly.
- Use all features of our service including instant text alert to cell.
- Provide and post current lead conversion percentages for the last two months. (June, July)
- After service starts post leads/sales weekly/monthly on the forum, with a monthly update showing previous lead conversion, and total lead conversion with CarChat24, as well as any sales that were a direct result of our service.
- Post your honest opinion of the service and any data that can be used in our case study, as well as any suggestions. Agree to allow us to use the data obtained to be published in our case study.
**The first five dealers to respond that meet the above conditions, and are willing to share their data with the forum will receive our service absolutely free for two months.
This Case Study will not only be used for our publication, but also be used to educate dealers on the benefits of using a 24/7 fully staffed automotive live chat service on their website. We ask that whoever volunteers will be active on this thread and communicate regularly for the full two month period.
.
Shereef Moawad
President & CEO
CarChat24
ChatLead.com, Inc.
Mobile: 727-432-7777
Fax: 800-430-1535
Toll Free: (800) 510-7567
"Helping car dealers sell more!"
Comment
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Comment by Mike Chaparro on October 8, 2010 at 1:10pm
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Sun Toyota October 1st through the 7th (Week 1)
Total Unique Visitors: 2323
Total Website Leads without Chat Leads: 61
Lead Conversion % without Chat Leads: 2.62%
Total CarChat24 Leads/Appointments/Queries: 19
Total Conversion % with Chat Leads: 3.44%
Total Lead Conversion % increase: 31%
7 cars sold via CarChat since we started the program and 2 of them this month already. With 2 appointments scheduled in the next 72 hours.
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Comment by Katie Colihan on October 7, 2010 at 7:52pm
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Super exciting to see the big numbers being put up! Congrats Reno Toyota!
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Comment by Shereef on October 6, 2010 at 1:52pm
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Great numbers from both dealers so far :). 130% increase on Reno Toyota's conversion was excellent, and now that the Reach Local issue has been resolved on Sun Toyota, their increase in conversion percentage should be much higher in October. We expect a minimum of a 50 to 60% increase with all of our clients, and should see at least that with Sun Toyota.
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Total Unique Visitors: 10392
Total Website Leads without Chat Leads: 335
Lead Conversion % without Chat Leads: 3.22%
Total CarChat24 Leads/Appointments/Queries: 121
Total Conversion % with Chat Leads: 4.39%
Total Lead Conversion % increase: 36.1%
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Comment by Chris Perera on October 4, 2010 at 6:45pm
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Reno Toyota September 1st through 30th (Final results for September)
Total Unique Visitors: 5560
Total Website Leads without Chat Leads: 73
Lead Conversion % without Chat Leads: 1.3
Total CarChat24 Leads/Appointments/Queries: 94
Total Conversion % with Chat Leads: 3.0
Total Lead Conversion % increase: 130%
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Comment by Shereef on October 1, 2010 at 2:18pm
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Sepember 2010 Final chat lead results have been emailed to the dealers, and you should be seeing their September results posted soon.
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Comment by Shereef on September 29, 2010 at 12:29pm
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We will wait to send out the 4th week numbers, and include the last 2 days of the month. So you should see final September numbers posted after October 1st.
Note: Taylor AutoMall has been removed from the case study for lack of participation, as they never posted their 3rd week results. We also had some doubts about their traffic based on the amount of chat activity we have seen as compared to the rest of our clients that have similar traffic.
Data provided by Taylor AutoMall for case study
Comment by Sheri Bird on September 1, 2010 at 10:08pm
Delete Comment Taylor AutoMall... GM Dealer... taylorautomall.com
July 2010:
Website Unique Visitors: 2814
Website Leads: 38
Site Conversion: 1.4%
Sales: 9
Closing: 24%
August 2010:
Website Unique Visitors: 4092
Website Leads: 46
Site Conversion: 1.1%
Sales: 8
Closing: 17%
Report of actual data provided by Taylor AutoMall two weeks into the study (Numbers do not match)
Month Unique visitors
Jan 2010 1219
Feb 2010 1112
Mar 2010 1507
Apr 2010 1517
May 2010 1609
Jun 2010 1780
Jul 2010 2246
Aug 2010 3524
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Sun Toyota September 1st through the 22nd (Week 3)
Total Unique Visitors: 7792
Total Website Leads without Chat Leads: 235
Lead Conversion % without Chat Leads: 3%
Total CarChat24 Leads/Appointments/Queries: 88
Total Conversion % with Chat Leads: 4.08%
Total Lead Conversion % increase: 37.4%
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Delete Comment Reno Toyota September 1st through the 21st (Week 3)
Total Unique Visitors: 4049
Total Website Leads without Chat Leads: 57
Lead Conversion % without Chat Leads: 1.4
Total CarChat24 Leads/Appointments/Queries: 59
Total Conversion % with Chat Leads: 2.8
Total Lead Conversion % increase: 100
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Comment by Shereef on September 22, 2010 at 11:44am
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Third week numbers have been sent, and we should be seeing the results posted soon.
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