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Katie Colihan
  • Female
  • Philadelphia, PA
  • United States
  • Car Chat 24
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Katie Colihan's Discussions

BDC Bonus Plans

Started this discussion. Last reply by Brian Andersen Nov 14, 2013. 10 Replies

I saw this discussion in another forum, and I found in interesting. To those of you who run a BDC, or work in a BDC, what sort of bonus structure do you offer? I personally have seen a Sales Squared…Continue

Tweet-spirational People!

Started Aug 21, 2012 0 Replies

Alright, DealerELITE'ers. I'm looking for the BEST OF THE BEST people to follow on Twitter. Aside from you guys, I've been feeling kind of underwhelmed with the content of those who I follow.Who else…Continue

It's The Hardest Part...

Started Apr 15, 2011 0 Replies

I'm just curious - In response to Dave Anderson's post this week, what IS the most unenjoyable part of your job? We all don't like SOMETHING. What's your pet peeve and task that you have a hard time…Continue

Where Do You Find Your Salespeople?

Started this discussion. Last reply by Pat Kirley Apr 11, 2011. 2 Replies

While I work closely with automotive dealers, I also work in a call center doing some marketing and administrative stuff that no one else wants to do. Since we have such a high turnover rate, it…Continue

Tags: Resumes, Salesmen, CraigsList, Hiring

 

Katie Colihan's Page

Latest Activity

Brian Andersen replied to Katie Colihan's discussion BDC Bonus Plans
"No worries, I am not offended easily!  lol.  I just thought it would make sense to clear it up with an example."
Nov 14, 2013
Edward Shaffer replied to Katie Colihan's discussion BDC Bonus Plans
"Brian - that makes much more sense - thanks for the clarification :-) I trend toward the snarky - my apologies if my comment was laced with sarcasm...I was only trying to be funny"
Nov 14, 2013
Brian Andersen replied to Katie Colihan's discussion BDC Bonus Plans
"That would just be the "team" bonus for all sales generated by the department.  We only have 4 BDRs at the moment.  So if one Rep. generates 30 sales in a given month, he or she would earn 30 x 30 = $900.  Plus a team bonus.…"
Nov 14, 2013
Mauro Andres replied to Katie Colihan's discussion BDC Bonus Plans
"I like the idea of squared only if we use real Math. 100 x 100 is 10,000. Now that's what I'm talking about. A $10k Bonus... Whoot whoot!!!"
Nov 7, 2013
Edward Shaffer replied to Katie Colihan's discussion BDC Bonus Plans
"Katie - Great question - I recently came across a dealer who implementer a tiered pay structure for the BDC team based on their Lead - Contact - Appointment - Show - Sold ratios as well as total numbers.  Something along the lines of what…"
Nov 7, 2013
Edward Shaffer replied to Katie Colihan's discussion BDC Bonus Plans
"Wow - ONE ADDITIONAL DOLLAR EACH?  Holy crap - where do I sign up?!?!? All kidding aside - is that accurate - because if it is, and your department puts out 150 cars then each agent would be able to make half of one car payment each month from…"
Nov 7, 2013
Kevin "Friend Me" Bradberry replied to Katie Colihan's discussion BDC Bonus Plans
"If you build it they will come, but THEY need to be the RIGHT people, or pay plans won't matter."
Nov 7, 2013
Katie Colihan's discussion was featured

BDC Bonus Plans

I saw this discussion in another forum, and I found in interesting. To those of you who run a BDC, or work in a BDC, what sort of bonus structure do you offer? I personally have seen a Sales Squared (That is, Sales x Sales; 100 cars x 100 = $1000)Or, I have see folks do a tiered system based on appointments, shows, and sales.What do you use? DO you find it to be the best structure for your business?See More
Nov 7, 2013
Adam Kahn replied to Katie Colihan's discussion BDC Bonus Plans
"Our BDC pay structure is $X per shown appointment, $X per sold vehicle, with a set weekly salary. The bonus structure was then an additional set amount per tier hit. So 20 shown appointments = $X, 30 = larger $X, and so on. The sold vehicle bonus…"
Nov 5, 2013
Brian Andersen replied to Katie Colihan's discussion BDC Bonus Plans
"Katie, The squared bonus plan is great!  I have personal experience with that plan, and it can generate great results.  In fact, we use it where I currently work and our BDR's have really worked the plan to their advantage to make a…"
Nov 5, 2013
Katie Colihan posted a status
"Your most unhappy customers are your greatest source of learning. – Bill Gates"
Oct 28, 2013
James Bunting replied to Katie Colihan's discussion BDC Bonus Plans
"That first squared plan is kind of interesting - have never seen that before. I've seen success based on show/sale, and I've seen success (believe it or not) with a straight salary. Overall, any kind of formula has to take into account…"
Oct 11, 2013
Katie Colihan posted a discussion

BDC Bonus Plans

I saw this discussion in another forum, and I found in interesting. To those of you who run a BDC, or work in a BDC, what sort of bonus structure do you offer? I personally have seen a Sales Squared (That is, Sales x Sales; 100 cars x 100 = $1000)Or, I have see folks do a tiered system based on appointments, shows, and sales.What do you use? DO you find it to be the best structure for your business?See More
Oct 6, 2013
Katie Colihan commented on Mr. Natural's blog post Internet Auto Sales…What are we truly trying to accomplish? Part I
"Mr. Natural - I enjoyed this as I visited a car dealership recently who had very little internet access. In fact I brought up their internet department and they openly said that they used their monye for other things. Though I didn't get a…"
Oct 6, 2013
Katie Colihan posted a status
"Anyone else use automated appointment confirmation software for their confirmations? If so, what are your thoughts on it?"
Sep 18, 2013
Katie Colihan posted a status
""Don't Wait, the time will never be just right." See also: "If you were waiting for a sign..HERE IT IS.""
Sep 12, 2013

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Car Chat 24
What is your current position within your organization?
Marketing Coordinator
What is your company website?
http://www.carchat24.com
What is your Facebook page/URL?
http://www.facebook.com/katie.carchat24
What is your LinkedIn page/URL?
http://www.linkedin.com/in/katiecolihan
How did you specifically hear about DealerELITE? If referred, who?
Shereef Moawad - He said it was essential that I converse with the smartest people out there.
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I'm an Interactive Media Director for CarChat24, one of the leading providers of dealer live chat services. I'm a 7 year veteran of the Automotive business, and am an effective communications fanatic, especially when it comes to Biz Development. Scripts? I got that. Marketing tools? Got that too. Awesome connections to some of the best dealer providers? Got it! I love brainstorming with the brightest minds out there.

Katie Colihan's Blog

How Live Chat Stole Google's #1 Place In My Heart

Posted on August 27, 2013 at 9:00am 0 Comments

For the last 5 years, Google has been my most frequently visited website. It's been my homepage for as long as I can remember. Most times, without even thinking, I begin typing 'www.google.com' into my browser even if I'm not headed in that direction at all. In part, Google is an extension of my…

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Would You Rather 200k Random Followers or 200 Quality Followers?

Posted on August 11, 2013 at 5:18pm 1 Comment

"I want you to get 200 people to like this new page." he said to me, and he walked away.

I gave it a few minutes and I followed him to his office and sat down at his desk. 

"How?" I asked

"How, what?" he said.

"How do you want me to get these people to like the page?"

"Just get them to..."

I walked out of the office with no more information than I walked in with. I…

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The One Way To Please Every Customer

Posted on August 21, 2012 at 2:41pm 1 Comment

As each customer walks into a showroom, salesperson’s heads immediately go to the door. Their heads start spinning and kicking into “sales mode”. Maybe they have a pre-loaded script in their heads of what they say. Maybe they fly by the seat of their pants. The end goal is always the same; to sell the customer a…

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If You Can't Sell Yourself, then....

Posted on June 20, 2012 at 3:29pm 0 Comments

...you know how this one ends.

 

It can be lumped into the category of cliches that you're tired of hearing along with "If you don't love yourself, you can expect someone to love you." and "The grass is always greener on the other side."

 

Not only is the "If you can't sell yourself, then you can be expected to sell a product" a cliche, but it's also true on more than one level.

 

Of course, selling anything from a car to a premium iced coffee is…

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Comment Wall (1 comment)

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At 10:06am on December 13, 2010, Dave Anderson said…

Thank you, Katie. Have a great week!

 
 
 

Blog Posts

Is Your Express Service Actually Express?

Posted by David Lewis on June 22, 2017 at 2:18pm 1 Comment

Express Service is a way to build growth in your service departments numbers and profits. This is a big need today as so many of our customers end up going to secondary maintenance facilities for this work. This is draining much of the customer…

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How Much Does it Cost to Develop a Mobile App

Posted by Alex Black on June 22, 2017 at 7:00am 0 Comments

What is the cost of the mobile app truly based on? This mobile app development cost breakdown in 6 factors prove that the high-quality app development will not be cheap, but keep in mind, the result is worth paying for. …

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