Interchange of information is crucial in business. Especially if you aim to transmit essential messages such as repair scheduling, tire replacement, or the cost of new car components.
Emails today usually end up unanswered or in the spam folder. Phone calls go unreturned because voicemail is no longer the first place to check when leaving a meeting.
That is why companies, especially in the auto industry, need to encourage conversations where their customers are: surfing social networks, web surfing or texting friends – all on their mobile phones. What is great about social networks is that they usually have instant messaging and chat incorporated. However, with the recent Cambridge Analytica case – only one in the line of many cases at Facebook’s back – one cannot help but wonder if there is another way.
In fact, there is!
We proudly introduce you to the best messaging tool for the past quarter of a century: texting.
Yes, you read that correctly. This 25-ish year old technology has been around in our lives so much that today hardly anyone remembers the days when people managed to schedule meetings without it.
Mobile texting is usually, and unrightfully, a neglected form of communication which businesses today tend to forget. However, mobile texting has a lot of advantages, some of which are as follows:
Indeed, this amazing blast from the past has got a lot to offer, including sending multimedia messages, such as images and even videos. If you want to send a picture of new tires you replaced on your customer’s car, just hit SEND and wait moments to get approvals.
Technology has evolved, and so should you. If you are still reluctant about employing texting as your winning strategy for the exchange of information and transmission of relevant messages with your customers, here we present you some more ideas to help you shape the future of your car dealership through SMS.
AdvantageTec offers a cutting-edge technology – the best texting app in the US called advantage txt. Specially designed for car dealerships and their staff. This messaging tool is FCC & TCPA compliant and can be easily integrated with your dealership’s DMS.
In a sea of similar or identical dealerships, attracting customers to use your services may be a demanding task. If you lack ideas and think that you offer an exquisite service, add a smile and kind words to make personal connections.
Always say Hi, Please, and give Thanks to your customers for engaging in conversations via text messaging with you. Even if you mess up, saying Sorry is a must. This way you show that there is a human being at the other end of the keyboard.
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