Thomas F. Jung
  • Male
  • San Rafael, CA
  • United States
  • AdvantageTec
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Thomas F. Jung posted blog posts
Thursday
Thomas F. Jung posted a blog post

Why dealerships must use texting in 2018

Customer satisfaction is one of the most important ingredients for your dealership success. It is plain simple: if you are doing it right, your CSI scores will go up. And if you are not, you should be thinking how to increase it in the future.Wanting to research the quality of automotive service in…See More
Dec 15, 2017
Thomas F. Jung posted a blog post

4 texting strategies for car dealerships

Everybody is texting. It is 2017 and people text each other more than ever. Why? Because it works.And they will continue to do so, at least according to a 2016 GSMA research which predicts smartphone penetration from 55% in 2016 to 76% by 2020.In fact, messaging has become a favorite means of…See More
Dec 6, 2017
Thomas F. Jung posted a blog post

How technology changes car dealerships?

When in need of information, many people today turn to the Internet. With a simple search for specific keywords, such as ’San Diego car dealership,’ they can find what they need within moments. History, notes, books, clothes, even vehicles – all can be seen and sold.  New technologies, including…See More
Nov 14, 2017
Thomas F. Jung's blog post was featured

3 digital signage strategies for improving user experience

In the age of digital technologies, it is clear that customers demand more. What the customer wants must become a prerogative. Every store, every interactive kiosk, every car dealership. We all need to understand the power that digital signage has when it comes to…See More
Sep 15, 2017
Thomas F. Jung posted a blog post

3 digital signage strategies for improving user experience

In the age of digital technologies, it is clear that customers demand more. What the customer wants must become a prerogative. Every store, every interactive kiosk, every car dealership. We all need to understand the power that digital signage has when it comes to…See More
Sep 12, 2017
Thomas F. Jung posted a blog post

The text advantage: Why your dealership should use texting

Text messaging is taking over. No, this is not old news from the 1990s. It is 2017, and everybody is talking about texting. “Why, isn’t texting available for a long time and an old technology?”, one might ask. It is, but it is also the one that is currently flourishing. Stats…See More
Sep 4, 2017
Thomas F. Jung's blog post was featured

Phone calls not preferred research shows

Are you a talker or a texter? Or do you prefer sending emails? February 2017 data show that US smartphone penetration surpassed 80 percent in 2016 (source: ComScore), making…See More
Aug 15, 2017
Thomas F. Jung posted blog posts
Aug 15, 2017
Thomas F. Jung posted a blog post

Digital signage is for everybody (not just the pros)

As opposed to static signs, dynamic signage is considered one of the best investments into business. Even though it has been around for more than a decade, many car dealers still do not see the full scope of its application, so they avoid using it thinking that it is made for big shots. Well, it is not. In…See More
Jul 12, 2017
Thomas F. Jung posted a blog post

Accelerate approval times, increase productivity and CSI with mobile texting

Mobile texting is a powerful technology. Integrating a texting solution within your automotive business may be the smartest decision you make this year for many a reason.In 2017, texting celebrates its 25th…See More
Jun 20, 2017
Thomas F. Jung's blog post was featured

2017 TCPA texting rules every car dealership needs to know [download PDF for free]

AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below.We present you advantage txt: the only fully FCC & 2017 TCPA-compliant automotive texting solutionAre you compliant? Many dealership employees contact…See More
Jun 11, 2017
Thomas F. Jung posted a blog post

2017 TCPA texting rules every car dealership needs to know [download PDF for free]

AdvantageTec has all the proper DMS integration and texting solutions required for your staff to abide to the rules discussed below.We present you advantage txt: the only fully FCC & 2017 TCPA-compliant automotive texting solutionAre you compliant? Many dealership employees contact…See More
Jun 9, 2017
Thomas F. Jung posted blog posts
May 31, 2017
Thomas F. Jung posted a blog post

Make your Service Advisor team better

When your service advisor team needs answers quickly and wants to avoid phone tag then texting is today’s solution. A text is responded to, on average, within 3 minutes – email and phone voice mail cannot complete.The Advantage Tec texting solution is…See More
May 16, 2017
Thomas F. Jung posted a blog post

Fixed Ops: Do You Text Your Customers? You Should! – March / April 2016

Who Has Time to Read Industry Magazine Articles Anymore?None of us. But this is one you should read. Why? Because texting to support your service operations is a tool that you should deploy because your competitors are and a large number of your customers want the option to engage you…See More
May 10, 2017

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
AdvantageTec
What is your current position within your organization?
CEO
What is your company website?
http://www.advantagetec.com
What is your Facebook page/URL?
http://www.facebook.com/advantagetec
What is your LinkedIn page/URL?
http://www.linkedin.com/company/advantagetec-inc
How did you specifically hear about DealerELITE? If referred, who?
Google
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
AdvantageTec is an experienced company present on the US digital market since 2009. We offer B2B promotion services, advertisement and dealer-client communication software.
We are very interested for better communication and establishing a good relationship with auto dealers. We hope to contribute to the DealerELITE community with our experience and become its member.
Thanks in advance

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Thomas F. Jung's Blog

Make customer service smarter - Forrester analyst Kate Leggett suggests

Posted on January 11, 2018 at 3:08am 0 Comments

Today, when customer experience matters the most, and when the customer is always right, car dealerships need to make customer service their priority. If the customer is not satisfied, you are doing it wrong.

Here is what Forrester analyst Kate…

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Why invest in customer experience in 2018

Posted on January 11, 2018 at 3:06am 0 Comments

Every business has only one objective: reaching customers and obtaining their attention. This can be easily achieved if you satisfy the needs of your customers. Give them what they want, and they will turn from potential into your customers.…

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Why dealerships must use texting in 2018

Posted on December 15, 2017 at 6:58am 0 Comments

Customer satisfaction is one of the most important ingredients for your dealership success. It is plain simple: if you are doing it right, your CSI scores will go up. And if you are not, you should be thinking how to increase it in the future.…

Continue

4 texting strategies for car dealerships

Posted on December 6, 2017 at 4:32am 0 Comments

Everybody is texting. It is 2017 and people text each other more than ever. Why? Because it works.

And they will continue to do so, at least according to a 2016 GSMA research which predicts smartphone penetration from 55% in 2016 to 76% by 2020.…

Continue

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Blog Posts

Electric Car Buyer’s Guide: What You Need to Know

Posted by Veronica Pembleton on January 15, 2018 at 8:33am 0 Comments

It seems as though electric, hybrid and plug-in hybrid (PHEV) cars are going from strength to strength, with 2018 set for another strong year of growth.

 

When the electric cars first came onto the scene, they weren’t designed to…

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#53: Friday 2-Minute Warning

Posted by Dave Anderson on January 12, 2018 at 4:24pm 0 Comments

Anyone wanting to be should give this one a listen...it's worth 3 minutes of your time to get your…

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Don’t Let Your Dealership Become a Casualty of War

Posted by Timmy D. James on January 12, 2018 at 9:51am 0 Comments

Amazon and Google are…

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