Thomas F. Jung's Likes
June 2017
It seems that anybody who is anybody in the training sphere has an online platform. Because of this, it is important for you to understand exactly what you’re getting and what you’re looking for…
Blog Education isn't training! 2 Likes Why Behavioral Interviewing Matters in Your DealershiopAuto dealerships are constantly focused on team building to reduce employee turnover…
Blog Why Behavioral Interviewing Matters in Your Dealershiop 4 LikesApril 2017
This…
Blog Speaking the Same Language 2 LikesFebruary 2017
January 2017
by John Fuhrman – Director of Training, OptionSoft Technology
Recently, I was visiting with a dealer and the recent rash…
Blog Just Because You Have New Technology, Doesn’t Make You Compliant 2 Likes Erik Nachbahr, CISSP If you watched any TV over the holidays, you probably saw the commercials for…
-Service Customer Retention (SCR) Strategy
Retention ratios are a very important part of what we do in the car business. When it comes to the Service Department we gauge our…
There’ll be a lot going on at NADA100—and to see everything you want to see, it’s important to make a plan. It all starts with…
Blog The Big Easy Survival Guide for NADA100: Who’s Who & What’s Where 1 Like A Tale of Two Automobile Dealerships – Mobile Texting Works!According to Peter Drucker, “Management is responsible for…
Blog A Tale of Two Automobile Dealerships – Mobile Texting Works! 1 Like DealerTV for Automotive DealershipsDigital dealership system
When a customer comes to a dealership to have the car serviced, they need something to do. Most of them will grasp for their…
Blog DealerTV for Automotive Dealerships 1 Like Automotive dealership texting [VIDEO]Have you asked yourself this question lately, is my dealership…
Blog Automotive dealership texting [VIDEO] 2 Likes AdvantageTec’s view of Edmunds reports that texting can be key for dealershipsMany auto dealerships continue to be challenged with finding the most…
Blog AdvantageTec’s view of Edmunds reports that texting can be key for dealerships 1 Like The power of customer satisfaction surveyBusiness and, as a matter of fact all relationships depend upon good…
Blog The power of customer satisfaction survey 1 Like Is texting while driving a 21st-century epidemic?Driving is a highly engaging activity: it demands all your senses to be…
Blog Is texting while driving a 21st-century epidemic? 1 LikeNovember 2016
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